Book Hertz car rentals in Key West

Reviews for Hertz in Key West

Recent reviews

Traveler rating

Wonderful

4

Very good

5

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

14

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car was cleanpick up and drop

car availablepick up the car

great experiencerented a car

2.0

Key West had few cars because of recent storms. A relatively valid excuse. Your staff was not at all helpful seeking alternate solutions. Eventually after about two hours we were given an adequate vehicle which still smelled of cigarette smoke. The return was easy.Reviewed 2024 Jun 23

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2.0

I’m President Circle in my car was not ready, I had to use a Budget. :(((Reviewed 2023 Oct 04

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8.0

The Hertz location where I was supposed to drop off the car was closed and I didn't know exactly what to do. I wish the employee had told me this when I picked up the car in Key West. There shouldn't be any ambiguity when dealing with a car.Reviewed 2022 Oct 24

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2.0

Reservation was confirmed with confirmation number….would you stranded at airport be cause NO vehicles were available at location. Terrible experience will NEVER do business with kayak againReviewed 2021 Nov 07

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1.9

The woman checking me out and setting up the rental was hands down the rudest woman I’ve ever dealt with at a rental car facility. There was a tropical storm and people were trying to leave and she made it extremely difficult and spoke extremely rudely to myself and other. Horrendous service.Reviewed 2021 Jul 07

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6.0

Pros:The women at the counter was amazing. She was a true professional under extreme stress. There were no.cars avafor.pick up and people were very upset.Cons:Not waiting for well over an hour for my rental.Reviewed 2021 Apr 28

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2.0

Pros:The customer service ruined my entire experience.Cons:The Hertz representative could have treated me like a humanReviewed 2021 Apr 16

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2.0

Cons:This rental is by far one of the worst experiences of my life. I was standing there waiting for a car for over three hours. Meanwhile the staff was extremely rude, unhelpful and condescending. The manager especially raised her voice yelling at us. Worst experience of my life.Reviewed 2021 Mar 15

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8.0

Pros:Staff was not very helpful or friendly. Very bored and most likely did not like her job, both on pick up and drop off.Cons:Include second driver in fees like Avis and other companies. Won't use hertz again because of extra driver fee.Reviewed 2021 Feb 07

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2.0

Pros:I actually never got the car somebody else took it probably bribe the clerk with money underneath the counter and go. This is Key West.Reviewed 2021 Jan 25

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8.4

Pros:PIckup and dropoff was was quickCons:Nothing much - it was a good experienceReviewed 2020 Nov 23

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8.0

Pros:all was as they saidCons:We would like to have extended our rental by 2 hours but they said they'd charge for a full day so we did not extend it.Reviewed 2020 Nov 04

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More

• What is the most popular rental car from Hertz in Key West?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Hertz in Key West.

• How many car rental locations does Hertz have in Key West?

  Hertz has 1 rental location in Key West. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Key West airport (EYW)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Key West airport (EYW)?

  Yes