Recent reviews
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- Negative
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2.0
Cons: I could of had a car. Ruined our trip. Did not know they closed so early.
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5.2
Pros: Easy enough to pick up
Cons: The car was filthy and stunk of cigarettes/ I PAID EXTRA FOR SOME KIND OF EXTRA COVID CLEANING THAT DID NOT HAPPEN
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10.0
Pros: The staff were excellent at the Key West counter.
Cons: Nothing.
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10.0
Pros: Super easy from start to finish
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10.0
Pros: Amazingly friendly staff in key west, helpful with car rental and local places to go. Quick and efficient service.
Cons: Nothing - they were great in key west
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2.0
Pros: Booked online
Cons: I arrive at rental car pickup at Key West airport to find they gave my reservation away. I had no car & was stranded in Key West. I was told this was common practice at this location.
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10.0
Pros: Staff was friendly and fast.
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7.6
Cons: Model I got (mustang) only fit 2 adults. Back seat couldn’t admit people or suitcases
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2.0
car not available
Pros: Called and called and got no live person to speak with locally or voicem automation hell could not hear my number and I was never forwarded to a representative.. Drove all the way down to the reservation counter at the airport or took an uber and was rudely told that their were no cars available after I had already reserved my reservation online for a noon pickup. He said check back after six. Really. And While I was there three cars had been turned in while I was speaking with him. He said well you are welcome to go somewhere else.
Cons: I booked because I thought I could pick up a car at noon. and their were no drop off charges to take the car to another airport.
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8.0
Pros: parking and drop-off was well marked and quickly handled. far superior service to that found in miami
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2.0
Cons: The fact that I cannot get a bill of the rental amount from anyone to submit on my expenses
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8.0
Cons: I had already gotten insurance. My husband went alone to get the car and ended up getting even more insurance from the sales person which we were then not able to get a refund for
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10.0
Pros: The staff were excellent at the Key West counter.
Cons: Nothing.
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10.0
Pros: Super easy from start to finish
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10.0
Pros: Amazingly friendly staff in key west, helpful with car rental and local places to go. Quick and efficient service.
Cons: Nothing - they were great in key west
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10.0
Pros: Staff was friendly and fast.
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7.6
Cons: Model I got (mustang) only fit 2 adults. Back seat couldn’t admit people or suitcases
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8.0
Pros: parking and drop-off was well marked and quickly handled. far superior service to that found in miami
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8.0
Cons: I had already gotten insurance. My husband went alone to get the car and ended up getting even more insurance from the sales person which we were then not able to get a refund for
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2.0
Cons: I could of had a car. Ruined our trip. Did not know they closed so early.
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5.2
Pros: Easy enough to pick up
Cons: The car was filthy and stunk of cigarettes/ I PAID EXTRA FOR SOME KIND OF EXTRA COVID CLEANING THAT DID NOT HAPPEN
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2.0
Pros: Booked online
Cons: I arrive at rental car pickup at Key West airport to find they gave my reservation away. I had no car & was stranded in Key West. I was told this was common practice at this location.
review from -
2.0
car not available
Pros: Called and called and got no live person to speak with locally or voicem automation hell could not hear my number and I was never forwarded to a representative.. Drove all the way down to the reservation counter at the airport or took an uber and was rudely told that their were no cars available after I had already reserved my reservation online for a noon pickup. He said check back after six. Really. And While I was there three cars had been turned in while I was speaking with him. He said well you are welcome to go somewhere else.
Cons: I booked because I thought I could pick up a car at noon. and their were no drop off charges to take the car to another airport.
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2.0
Cons: The fact that I cannot get a bill of the rental amount from anyone to submit on my expenses
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