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One location in Lanai City Airport
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Reviews
10.0 Wonderful
Apr 2021
Pros:
Staff was friendly, car was really clean.Cons:
Price was a bit high.9.6 Wonderful
Oct 2019
Pros:
Low pressure staff4.8 Mediocre
Jul 2016
Cons:
They didn't have the style (convertible) of car available that I had reserved.8.0 Very good
Jun 2016
Pros:
Small location so pick up and drop off are very easy. Friendly and helpful staff. It is off airport but they will pick you up and drop you off at the terminalCons:
The car could have been cleaned better - streaky windows in particular Because the location is small there is not much to choose from in terms of inventory Hours - the location closes at 5PM and if your flight is late you will miss them and have to go back in the morning10.0 Wonderful
Nov 2015
Pros:
Had a brand new Ford Mustang with convertiable. It was a joy to ride in Maui.8.0 Very good
Mar 2023
3 locations in Lanai City Airport
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Reviews
10.0 Wonderful
Mar 2020
Pros:
Staff onsite was super friendly at the 30 Halawai locationCons:
Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way10.0 Wonderful
Oct 2019
Pros:
Staff was exceptionally friendly and helpful10.0 Wonderful
Jun 2019
Pros:
Very helpful and friendly staff!Cons:
The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.6.8 Okay
May 2019
Pros:
The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.Cons:
Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.8.0 Very good
Jan 2019
Pros:
We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.Cons:
I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.9.6 Wonderful
Mar 2018
Pros:
Pickup at ship pier or a ride to pier would provide better customer serviceCons:
No transportationOne location in Lanai City Airport
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2.0 Poor
May 2021
Pros:
NothingCons:
Actually having the car8.0 Very good
May 2021
Pros:
That we got a Chevy blazer instead of a Ford Focus and was able to return it to the airport.Cons:
No body answered the phone when we tried to get an Uber and couldn’t. Was told there was drop off service but couldn’t get a hold of anyone. We had to take a bus and walk to her the car and after arriving found the person on her cell phone with no customers.10.0 Wonderful
May 2021
Pros:
Fast pick up.Cons:
Not great drop off.10.0 Wonderful
Apr 2021
Pros:
The locations were good, car was very clean, infotainment was updatedCons:
The lot from the desk to picking the car was far away at the Hyatt location. They gave us the keys and told us to honk the horn to find it after a 5 minute walk to the lot with the cars6.0 Okay
May 2019
Pros:
Distance to car rental pickup is too far from Lahaina Harbor. We had to get a taxi to car rental and back to Lahaina Harbor.Cons:
Shorter distance would have been better.4.0 Mediocre
Feb 2023
One location in Lanai City Airport
One location in Lanai City Airport
One location in Lanai City Airport
One location in Lanai City Airport
One location in Lanai City Airport
Most popular car type | Intermediate |
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