|Top route||Jakarta Soekarno-Hatta Intl to Makassar Sultan Hanuddin|
|Top airport||Jakarta Soekarno-Hatta Intl|
One hour Late to board. An additional hour later to arrive at our stop. Not running A/C while boarding so even the cabin crew were sweating profusely. My knees were into the next seat for the first time in my life. Cabin seemed in okay condition.
Flight was delayed by 2 hours, there was a pack of biscuits and water included as compensation. It seemed to happen a lot as some people knew it was going to be delayed..
We had almost 1 hour delay on a 40 minutes flight.
No, price/performance is excellent
Cons: I dont know. Perhaps more on time schedule rather than delayed for 2 hours with no prior notice
Pros: We didn’t crash.
Pros: We didn’t crash.
Cons: Check-in Procedure Baggage Policies Security Airport Facilities Seat Comfort Flight Amenities Airline Staff
Pros: on time and landed faster than schedule
Gets you there
Pros: Cheap tickets
Cons: Flight attendants were not friendly. This is rare for Indonesia.
Delayed flight, no explanation from crew
Cons: Flight was delayed for 30 minutes but there was no heads up from the crew at the airport. After continued waiting after the boarding time, I approached the crew myself to ask and the crew didn't even know the flight was getting delayed (still no announcement to the other passengers). Pure nonsense
Good value flights
Pros: Prompt, modern plane
Cons: Bag of peanuts
Cons: 2 hour delay with no explanation. Checked bag arrived very wet.
Bagage not loaded on plane on purpose, because the
Cons: The checked in bagage did not arrive with our flight from Labuan Bajo. Every time they said it was arriving, but it did not. Staff did not know where bagage was. Afterwards I constructed that the bagage was simply not loaded on the place, because there was no space. So it was left intentionally and not lost. No one told us. They never admitted this to us, let alone compensation for wasting our time on the airport waiting.
Pros: On time
Won't fly Lion Air again
Cons: Not only was there a delay but there was so little information about the delay. No help with getting new tickets for our next flights. We were given the run around trying to sort things out ourself. The "refreshments" were absolutely horrible considering that we were delayed 8 hours over the course of two flights. When we got on the plane the seat pockets were so disgusting that I couldn't put anything inside them. The inflight drink and snacks were pitiful. Won't be flying Lion Air ever again.
scedule was 40 minutes delay.
Pros: fast check in
Cons: delay no F&B provided during flight no in flight entertainment
4 hours delay, and no compensation or excuses
Pros: Nothing to like. Basically the stewardesses in the plane where helpful, but I guess they where running over their allowed flight hours.
Cons: 4 hours delay, each and every time the delay was 1 hour more, and 1 hour more. Not even a close to correct estimation. No compensation from the airline for drinks or food. Once finally boarded flight-documents process took more than 20 minutes, and taxiing for take off took 25 minutes more.
My Flight to Singapore is Excellent.
Pros: Lion air include the bagage in the flight price.
Cons: even web check in already, we still have to Q-up.
Pros: Promo price
Pros: Promo price
Cons: Not only the flight is delayed, the announcement to notify the passengers about the delay was late as well.
On board Lion Air flights, cabin baggage should not exceed 40x30x20cm. If your hand luggage is bigger, the Lion Air assistance team will most likely ask you to pay extra for checked luggage.
Lion Air offers direct flights to 41 different cities in Indonesia and Malaysia. Makassar, Surabaya, and Jakarta are the most popular cities covered by Lion Air.
Lion Air concentrates most of its flight operations in Jakarta.
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