IATA Code | OD |
---|---|
Routes | 62 |
Top route | Dhaka Zia Intl to Kuala Lumpur Intl |
Airports served | 31 |
Top airport | Kuala Lumpur Intl |
Cons: More food variety
Pros: Very smooth and easy process boarding and taking off
Cons: No entertainment
Cons: delayed landing because of chinese reasons
Cons: delayed 2 times.
Pros: A nice experience overall. Flight was quiet so plenty of personal space.
Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Cons: No entertainment options. Little to no food service.
Never again on Malindo
Pros: The crew are ok. They should find jobs with other, better airlines.
Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.
Changed flight time with no communication and no apology
Pros: Average flight
Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!
Fully satisfied
Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Cons: Flight wasn't on time to and from HKG.
Pros: The staff were very kind, the seat had a great amount of leg room.
Cons: There was no alcohol on the flight.
Mediocre service
Pros: Getting out of the plane
Cons: getting in the plane. No working tablet. Poor food.
Degrading quality
Pros: Crews are nice.
Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.
Change
Cons: The airline
Excellent services
Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Cons: Nothing.
Good airlines
Pros: The service is good in general.
Cons: The boarding process could be improved.
Favourite local airline
Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Cons: The food is rather meh, does not stand out
Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.
Pros: Leg space and good arm rest
Cons: No in flight entertainment (movies)
Cons: Cramped seats
Ok for short trips
Pros: The seats are more comfortable compared to the other budget airlines.
Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.
Pros: I have flown Malindo before and I have been happy about tbeir customer service.
The most unorganised flights I've ever been on.
Pros: In flight meal.
Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.
Good budget flight
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Good budget flight
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.
Pros: Service and comfort with blanket, and entertainment movies.
Cons: Luggage collection rather late in Bali.
Good flight
Pros: No fuss, well organised.
Good flight 2
Pros: Same as previous, no fuss.
Both flights delayed
Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Business Week in KL
Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost
Cons: Food quality appears to be falling down in variety and quality
Cons: Turbulence
On board Malindo Air flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Malindo Air assistance team will most likely ask you to pay extra for checked luggage.
Malindo Air offers direct flights to 30 cities in 9 different countries. Kuala Lumpur, Kota Bharu, and Langkawi are the most popular cities covered by Malindo Air.
Malindo Air concentrates most of its flight operations in Kuala Lumpur.
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