Traveler reviews
Overall rating
5.5
Okay
Based on 15 reviews
Boarding
5.6
Comfort
6.1
Crew
6.5
Entertainment
3.8
Food
5.1
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Find cheap flights on Mango
Round-trip
Travelers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Recent reviews
Traveler rating
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8.5
Cons: Nothing
Reviewed Jan 2020review from
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5.0
Pros: Flight was delayed due to plane issues and then again due to weather. While safer to postpones flight, the communication and the like surrounding it could have been better.
Reviewed Nov 2019review from
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3.3
Pros: Nothing
Cons: EverythingReviewed Sep 2019review from
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6.0
Cons: Delay of 3 hours unacceptable
Reviewed Aug 2019review from
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5.6
Cons: Flight delayed almost 2 hours
Reviewed Aug 2019review from
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10.0
Pros: Very comfortable seat, great crew
Cons: Offering card payment for food and drinksReviewed Jun 2019review from
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5.6
Pros: Good flight once in air and made up lost time.
Cons: Long wait to.check in at ZanzibarReviewed Jun 2019review from
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6.0
Pros: The crew was friendly and helpful.
Cons: Boarding times were totally messed up. Boarded an hour later than the scheduled time.Reviewed May 2019review from
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4.0
Cons: Flight from KZN to Cape Town International. Most unprofessional ladies. Couldn't stop chatting about private business. Extremely loud. Had a friend who was off duty come to the front where they were working. She couldn't stop chatting. Also ,these ladies are a bit overweight ( some of them standards
Reviewed Mar 2019review from
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7.0
Pros: Friendly staff
Cons: There was a Last minute boarding gate swap that resulted in lots of confusion between Durban and Cape Town passengersReviewed Feb 2019review from
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8.8
Pros: Very happily surprised by the quality of the food on the flight. It was flesh and delicious. Crew was very friendly, professional.
Cons: Nice flight all around.Reviewed Feb 2019review from
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2.0
The worst
Pros: I didn’t miss my connection
Cons: The crew was very rude, the plane was delayed, uncomfortable, and dirty.Reviewed Dec 2018review from
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2.0
Absolutely pathetic staff
Pros: Unsympathetic, imcompetent, lazy and overall just reluctant to do ANYTHINGReviewed Nov 2018review from
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2.0
Pros: Nothing
Cons: Delayed flight, constantly changing gates, poor aircraft management, they charged for water on the flight, they didn’t turn on A/C until people complained.Reviewed Nov 2018review from
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5.5
Cons: The flight was delayed a bit, so I had to rush to get to my connecting flight. The process of boarding was a bit of a free for all.
Reviewed Aug 2018review from
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3.3
Pros: The plane was newer
Cons: The borparding crew tried to pull a fraud scam on several tourists trying to get on plane The is really criminal - I mean it Never will I fly this airline knowingly!!!!! I am done with Kayak also Disgusted Lion LadyReviewed Aug 2018review from
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2.0
Changed our flight to take our money
Pros: Nothing! They stole $140 from us!
Cons: They changed our flight to one 5 hours more inconvenient and we were stranded in the airport AND we weren’t refunded the difference in prices between our originally paid flight and the one we were changed to. We were scammed by South African Air.Reviewed Jul 2018review from
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6.6
No frills
Pros: Pay for everything, abd lots of choices NA.
Cons: See aboveReviewed Apr 2018review from
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8.6
Return to Joburg
Pros: Crew were all helpful but flight left late
Cons: Late departureReviewed Apr 2018review from
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6.0
Pros: Flight was very punctual and staff efficient
Cons: Bagged reclaim took agesReviewed Mar 2018review from
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2.0
Delays and no communication
Cons: Delay after delay with a lack of timeous communication. Pathetic.Reviewed Mar 2018review from
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10.0
Cons: Excellent service
Reviewed Feb 2018review from
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5.6
Cons: Flght departed late.
Reviewed Feb 2018review from
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4.0
Pros: Cheap flight.
Cons: Terrible landing.Reviewed Nov 2017review from
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2.6
Done & Dusted
Pros: Crew seemed to be well trained.
Cons: 4th flight out of 7 that was delayed and pilots are on strike.Reviewed Oct 2017review from
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5.0
GREAT IF YOU LIKE TRAVELING WITH YOUR LEGS TOUCHING YOUR CHEST!
Pros: Good Boarding. On time arrival and departure
Cons: Extremely little leg room. VERY UNCOMFORTABLEReviewed Sep 2017review from
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9.3
Pros: Very efficient and friendly cabin and ground crew, quick delivery of checked in bags, Placed my family together which was appreciated on a full flight
Reviewed Aug 2017review from
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8.6
Pros: Flight was good.
Cons: Did have a few small children on board. So on approach they obviously had problems with their ears..Reviewed Apr 2017review from
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7.6
Pros: Friendly and satisfactory service
Cons: I was booked on an SAA flight, did not know it was MANGO flight. At JHB airport, my SAA flight was not listed, nor was there any indication that it was actually on a MANGO flight. A helpful airport information person found the flight and agreed it was not visible anywhere.Reviewed Mar 2017review from
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10.0
Mango airlines operated great!
Pros: Staff and comfort of this airline was great.Reviewed Feb 2017review from
Mango FAQs
What is Mango's carry-on size allowance?
On board Mango flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the Mango assistance team will most likely ask you to pay extra for checked luggage.
How does KAYAK find such low prices on Mango flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Mango.
Flight status
Mango route map
Top airports served by Mango
Mango contact information
- JE IATA Code
- +27 11 086 6100 Call
- flymango.com Visit
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