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2 locations in Mason City Airport
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Reviews
10.0 Wonderful
May 2019
Pros:
Friendly staff. Easy pickup.Cons:
There weren’t great signs indicating where to park the car for drop off.9.2 Wonderful
May 2017
Pros:
The associate who helped us was very friendly and knowledgeable. She was a great help!Cons:
The vehicle we had was a Jeep Compass and it was not very comfortable.2.0 Poor
Apr 2017
Cons:
There was no one there when I arrived to pick the car up. Had to rent from another rental agency.9.6 Wonderful
Jan 2017
Pros:
Absolutely everything, including the amazing service that the girl who attended us gave.Absolutely amazing.10.0 Wonderful
May 2016
Pros:
Everything was as promised. Easy pick up and drop off and good price.6.0 Okay
Jan 2016
Pros:
See above.Cons:
See above.2 locations in Mason City Airport
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4.0 Mediocre
Dec 2022
10.0 Wonderful
Sep 2021
One location in Mason City Airport
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10.0 Wonderful
Oct 2017
Pros:
The car ran very smooth for 9 hours to Oklahoma. Value for the money was pretty good.6.0 Okay
Sep 2017
Pros:
The CarCons:
No water in the recipient of the vehicle5.6 Fair
Jun 2017
Pros:
We expected a Ford Escape but received a Nissan Murano. Very nice vehicle for our trip.Cons:
The previous renter smoked in the car even tho they have a non-smoking policy. The car was not detailed and had gunk in the cup holders, etc. The insurance was horrid - $30 extra per day. We paid a few dollars more than what Kayak said, but the insurance was a joke. I'll never rent from Avis again ever.7.2 Good
Mar 2016
Pros:
Nice car, good mileageCons:
over $200.00 for a one day rental. Mediocre stereo10.0 Wonderful
Feb 2023
2.0 Poor
Feb 2022
One location in Mason City Airport
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Reviews
10.0 Wonderful
Jul 2019
Pros:
The staff was very helpful and the drop-off very friendly4.0 Mediocre
Dec 2018
Pros:
Lady at drop off was really nice and a pleasure to work with in West AllisCons:
Payed for impala got a Cruze. Extremely low tire pressure. Had to take time to properly inflate. Dangerously low tire pressure. Car was not pulled up or ready. Enterprise next time!10.0 Wonderful
Oct 2018
Pros:
Ease of pick up and drep off.10.0 Wonderful
Sep 2017
Pros:
Great!!!!4.8 Mediocre
Apr 2017
Pros:
The car itself was fine, even though it was clear that someone had smoked in it at some point.Cons:
I should have looked at the paperwork more carefully, to be sure, but the tank was only 3/4 full when we got the car and the rental agreement said that it was full, so I had to fill the tank. This was an irritating waste of money, as I'd barely used two gallons of fuel.6.4 Okay
Oct 2016
Pros:
The was a fairly quick pick-up at the airport with no major complications, though the customer service agent was a little curt. The car worked as promised, though I did think it would have cruise control and it did not.Cons:
This car was very stinky, clearly one that a lot of cigarettes had been smoked in. After driving for an hour to my destination, then three hours to another, my clothes and luggage already reeked and I was getting a headache. Budget should notify regarding which cars are smoking vs. non-smoking and make that a selectable option for customers.3 locations in Mason City Airport
One location in Mason City Airport