Miami hotels near Gesu Church

Cons: Nothing

Cons: Everything was perfect

Cons: language barrier

Cons: Great Hotel, great Location very clean and pretty

Cons: The customer services from the staff was 50/50. Some staff were very warm and helpful and other staff answer the phone “hello yeh”. There was an issue with the auto lights in the room and engineering was called several times. We were traveling with a 2 year old so the lights turning on and off after 10pm weren’t ideal. When it was brought to the front desks attention the next morning no apologies were made and I was given the impression they didn’t care.

Cons: Room was dark plus the vanity lights in the bathroom stopped working while we were there.

Cons: I arrive at 9:00am and they charged me an entire extra day to give me the room before 3:00 pm

Cons: My room was ready when I arrived.

Cons: Fire alarm at 1:30 a.m

Cons: Nice accommodations and comfy bed!

Cons: Hour long wait in the business center just to collect a package.

Cons: $ 43.00 a night to park your car. Ridiculously expensive.

Cons: There was nothing that we didn't like!

Cons: full beds are quite small. Queens would be better. Expensive parking. Just "OK" restaurant.

Cons: Letting the booking companies know that they charge for the first night one night before you get there as an authorization hold, then when you get there then charge you again for incidentals per room per night... that was $400 dollars that I didn't have access too in addition to the $1031 hold on the first night BEFORE you get there... it made a mess of the trip and we couldn't do the things we wanted to because all of our monies where held in limbo for a week. :-(

Cons: I didn't like the breakfast situation. When I booked online, it said out breakfast would be included, however, when we went upstairs the first morning we were immediately accosted about our breakfast coupons and then told we could only have the pastries, coffee, and orange juice, since we didn't have the coupons. I'm 6 months pregnant and had my 1 year old daughter with us, so this was very frustrating. But there were several options within walking distance. Also, we wanted to use the sky lobby while we were there, but there was some kind of model casting going on all day both days we were there so it was packed.

Cons: The location is terrible nothing to do around there. Customer service is terrible very rude staff especially in the restaurant. Will never stay there again.

Cons: There was nothing open including room service and there was a dead cockroach in our room.

Cons: No ice machine on floor and had to get ice from room service. The regular restaurant was closed for renovations. They charged a hotel fee for their continental breakfast even if you didn't eat breakfast.

Cons: Apparently requesting a second bucket of ice is an unreasonable request. Not according to the front desk but to whoever tells the person that actually comes to your door. This was off putting to say the least.

Cons: The formatting of the room itself. The bathroom had a glass wall, even thought it made it look bigger it was odd.

Cons: The toilet did NOT work.. my room did not babe the sanitary tape on the door like the other doors did saying it’s been cleaned and how toilet paper was all used up and gross. It’s Covid time so this is both disgusting and unnecessary Smh

Cons: The cost of snacks/beverages

Cons: Pool overrun by near-naked chemically stimulated revelers. Incredibly noisy till small hours of morning. Phones in room didn't work.

Cons: The staff were very accommodating, but certain floors of this hotel are LOUD. Try to stay away from the waterview side of the building directly above or below the 16th floor where the restaurant is housed.

Cons: each stay at Epic has been an exceptional experience, which is why it's our hotel of choice when visiting Miami.

Cons: Dirty, loudy, parking, people hosted.

Cons: Valet parking is slow very slow

Cons: I did not like the fact that the hotel did not appropriately handle the New Years clientele and would have 30 minutes to an hour for lag time on ordering room service, getting front desk assistance, and general services. I also thought it was very unprofessional of the hotel to give my room away on the night of New Years eve after I paid over 2 thousand dollars to reserve the room almost two weeks in advance. Although hotel credit was given, I still feel the hotel could have done more since we had a filthy hotel room. I really felt this hotel had the potential however they failed to show me that and honestly with the prices I paid I really deserved more

Cons: Our shower, nor our phones, did not work. Fortunately, we were only staying for a single night, which made the problem not a big deal. Also, pools were not heated. They have two BEAUTIFUL pools, but no one dared to be in them at all because they were absolutely freezing. A shame, really.

Cons: The wating time for the valet to bring your car

Cons: We were not given the room we ordered but they did try to make up for the error.

Cons: Super noisy. Disorganized. Staff not very helpful Somewhat snobby clientele.

Cons: Price for parking is steep.

Cons: Bed linens were not soft, very rough and low quality. Pillows much to big and thick, no choices for pillows. Took one hour and three calls to get extra towels.

Cons: Complementary Wine hour.

Cons: poor parking service if you dont call for your car in advance you can wait up to 40' for your car

Cons: Nada

Cons: I wish they had coffee available for longer in the am, start earlier and end later, I missed it every day, either I was leaving to early or too late

Cons: There wasnt what didnt like

Cons: elevators, age of finishes

Cons: Smelly lobby, rude front desk dirty rooms

Cons: The paid parking is a bit of a pain in the neck

Cons: Outdated rooms/bathroom

Cons: That way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. We stayed less than 12 hours and that way it was very pushy and rude upon our arrival. They are forcing you to pay $40 for parking. had to walk a VERY long way to get a bag or anything we needed out of our car. The rudeness and additional costs around every corner were ridiculous. We will never be back.

Cons: The pool and fitness center are too small. When I saw the pool there were two individuals and the pool was crowded.

Cons: decor was dated and drab air conditioner was not reliable noisy noisy noisy at the pool you can smell grease and smog

Cons: For a quadruple room (with 4 guests) often not enough water glasses or towels were provided. We had to call housekeeping a few times to get extra glasses and towels. The lock on the bathroom door didn't work. They needed to post the 'rules' about quiet hours in Spanish because a few times during the designated quiet hours there was loud talking/shouting in the hallway (in Spanish). On one occasion I also smelled cigarette smoke in the hallway near the elevators (9th floor). No fridge in the room, and only one chair. (Again, a strange set up for a room billed as "quadruple"). Gift shop staff was rude and only interested in texting on her phone. I was ignored when I walked into the shop. As a result I didn't buy anything. They charged us for the water bottles in the room that we never touched at check out. However when it was pointed out, they removed the charge immediately. For all these negatives please don't think badly of this place, it really was good and my family enjoyed themselves immensely in Miami.

Cons: No fridge in room

Cons: Mold in bathroom and do not validate parking

Cons: I asked for a quiet room. They put us next to the ice machine. So at 2 a.m., we were woken up to partiers getting ice. Before bed, we decided to watch a movie. They charged $18 per movie. We thought that was pretty high. We stored our items in the safe. We had problems opening it and had to get security up there. It took them a long time to come, requiring a second call. I've never before needed help with a room safe. We travel a lot. The concierge staff, who we consulted twice, was pretty provincial and didn't have any good suggestions though they tried to be helpful.

Cons: AC air exchange noisy in room 2132.

Cons: Bathroom was not maintained. Tub was plugged and shower needs to be replaced.

Cons: Pool next to very busy highway