Service desks are located within the airport terminal for a convenient pick-up process. Once you have collected your baggage and gone through customs, simply follow the signs to the service desks and locate your chosen provider. Once the staff have verified your documentation and confirmed your booking, they will direct you to your vehicle in a nearby parking lot. On the rare occasion that your vehicle is not located on-site at the terminal, you will be provided with shuttle bus transportation to a nearby depot.
Before you can get on the road, you will first need to provide some documentation for the purposes of payment and verifying your identity and ability to drive. Firstly, you will need a driving licence issued by your home country as well as an international driving licence or an official translation of your license into Russian. You will also need your passport along with a credit card, debit cards are not accepted. You will also need a confirmation of your booking, such as a receipt or confirmation email.
If you're looking to return your car as quickly as possible, try and return your car hire at Mineralnye Vody Airport outside of its busy periods. The terminal tends to stay quite busy between 9:00 and 16:00 with the most foot traffic coming in the very middle of the day between 11:00 and 13:00. With providers open from 07:00 and not closing until 21:00, you can avoid long queues and a crowded terminal by returning your car between 07:00 and 9:00 or between 18:00 and 21:00.
The only car rental company that offers shuttle or pick-up services from Mineralnye Vody Airport to off-airport locations is U RENT Car & Truck.