Car rental at Playa Del Carmen Airport

Car rental at Playa Del Carmen Airport

Search hundreds of travel sites at once for car rental deals at Playa Del Carmen Airport (PCM)

Playa del Carmen, Mexico - Playa Del Carmen
4 Feb — 11 Feb
Same drop-off
Playa del Carmen, Mexico - Playa Del Carmen
Sat 04.02
Noon
Sat 11.02
Noon
Driver's age:

Cheap car rentals in Playa Del Carmen Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
Minivan
Passenger van
SUV
Commercial
Pickup truck

Playa Del Carmen Airport car rental reviews and directory

Budget

3.4

Cleanliness

4.5

Comfort

3.6

Pick-up/Drop-off

3.2

Value for money

3.6

2 locations in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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Reviews

2.0 Poor

Apr 2021

KAYAK

Pros:

The staff were friendly.

Cons:

The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

Cons:

Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.

2.0 Poor

Mar 2018

KAYAK

Cons:

They had no cars at all..

2.0 Poor

Aug 2017

KAYAK

Pros:

they did not have a record of the reservation or the car I booked were rude and unprofessional

Cons:

they did not have a record of the reservation or the car I booked were rude and unprofessional

10.0 Wonderful

Apr 2017

KAYAK

Pros:

Russell was the best, took all insurance, had a great car for a week, received my deposit back on the spot. The I was charged less than what I was told. Could have not been better. Free ride to the airport.

2.0 Poor

Jan 2023

KAYAK
The location of the office is wrong on all GPS apps, so it took us almost an hour to find. The number we called from the email confirm couldn’t find our reservation so couldn’t verify that they were the right location. When we got there, we had to wait 25 minutes for the person in front of us to get their car. Then when we got to the front of the line they said they didn’t have our reservation. We made it that morning and they said it takes hours to get to their system. So they spent 30 minutes calling budgets help number. Then when they confirmed it- they said I had to pay a minimum of $60/day for insurance or put down a $2,500USD deposit plus $8/day to track the vehicle. I reserved the vehicle until 7pm, and when I said I would be back around 5 or 6 they said they close at 4, and we had to keep the car for the night. If we wanted to park it in their garage for the night it would be $15/hour. It took about an hour and fifteen minutes from the time we walked in the door at budget to the time we got the car. When we returned the car that took another 25 minutes and they couldn’t figure out how to give me back the money they placed on hold my card at time of reservation. I am still waiting for that $250 to be returned to my card.

2.0 Poor

May 2022

KAYAK
The location listed on the website was not accurate. When we entered the address on google maps it took us to a nonexistent store front. When I tried calling the store, I was on hold for 15 minutes without an answer. Ultimately, we decided to forgo this reservation and pick a different car rental company

1 out of 3

National

3.4

Cleanliness

5.2

Comfort

4.4

Pick-up/Drop-off

4.2

Value for money

4.2

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

C 3 Sur 229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Reviews

2.0 Poor

May 2021

KAYAK

Pros:

Nothing

Cons:

I saw a price online and when I went to the shop they asked me for an insurance and I had to pay double the price of the car. I’ve never had this situation in over countries

2.0 Poor

Mar 2021

KAYAK

Pros:

They didn’t actually have any cars to rent out even though they had multiple listings online.

2.0 Poor

Jan 2021

KAYAK

Cons:

The office is hard to find and upon return they made my wife wait outside due to Covid ( even though when we came to pick up the car we were both allowed in the office). Furthermore I waited in the office for half an hour for them to give me my paperwork after asking twice for it they kicked me out. I now have the entire $2500 deposit pending on my credit card. Meanwhile we barely caught our flight back to the states thanks to this terrible experience.

8.0 Very good

May 2022

KAYAK
The car was clean and had no problems and the pre-inspection was thorough. That gives a very comfortable feeling It would have been more comfortable if the tank was full. We now had to stop for gas soon after we picked-up the car

2.0 Poor

Apr 2022

KAYAK
They tried to overcharge us. They took ages to assist us. Super bad manners and attitude. Never ever recommending this to anyone.

2.0 Poor

Dec 2021

KAYAK
We never used it. We tried to cancel, and were unable to. I feel the website is deceptive, and will not use again.

1.9 Poor

Oct 2021

KAYAK
There is nothing to say besides that this location looked like it hasn’t been open for days. I think kayak and the National rental car dealership in Playa Del Carmen need to communicate better. We showed up at 4 pm to get our car and it was completely closed. Says their open till 6, and our pick up reservation was for 5

1 out of 3

Ace

2.0

Cleanliness

2.0

Comfort

2.0

Pick-up/Drop-off

2.0

Value for money

2.0

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

16 Bis

+52 33 4170 8243

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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Reviews

2.0 Poor

Nov 2019

KAYAK

Pros:

No one was rude.

Cons:

The pick-up location could have existed.

2.0 Poor

Nov 2019

KAYAK

Pros:

Nothing at all

Cons:

Actually having the car. Instead of arriving and asking for an extra $200

2.0 Poor

Jul 2019

KAYAK

Cons:

Minivan I had paid for was not available when I arrived. Rate more than doubled after insurance. Finally, the car I got was old and beat up... should have gone with Avis/Hertz; same price at the end of the day...STAY AWAY

2.0 Poor

Jul 2017

KAYAK

Pros:

Nothing

Cons:

Showed up at 9 and was told there were no carsc and the local branch couldn't cancel the reservation. That we had to call ace directly, which did not route me to anyone helpful. So I couldn't cancel it. Went back 1 hours later, was told I had to wait 3 hours more for a car. By the time I got that car, it was Manual and we didn't know how to drive it. the only automatic they had was $93/ day. They ended up giving me a refund, which they say they couldn't do in the beginning. Also their lot was full of cars!

2.0 Poor

May 2017

KAYAK

Cons:

The price advertised for my rental car was fake. When I arrived at the rental agency, I was told I needed to pay $113 more and put $2,700 as a deposit on my credit card. They also refused to refund me the money I paid on kayak. This is a complete rip off! Kayak needs to do a better job verifying prices beforehand putting it on its website.

2.0 Poor

Nov 2015

KAYAK

Cons:

The place did not exist! We wandered around for hours and asked many locals and they said the place does not exist. My husband called Ace for us and they told us where it was supposed to be. We already were on that street and walked back and forth and it wasn't there. When they connected my husband to the "local branch" it took forever for someone to answer and when someone did it wasn't Ace. What a waste of hours of my trip! Finally I had to rent last minute from another company for a really high rate. Absolute nightmare of a car rental experience.

1 out of 2

Payless

8.0

Very good

1 review
Best rated

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

4.0

Value for money

8.0

2 locations in Playa Del Carmen Airport

Show locations

Locations in Playa Del Carmen Airport

Av 10 Sur Plaza Paraiso

+52 998 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
View deals

Calle 1 Entre 15 Y 20

+52 984 803 1901

Monday07:00 - 20:00
Tuesday07:00 - 20:00
Wednesday07:00 - 20:00
Thursday07:00 - 20:00
Friday07:00 - 20:00
Saturday07:00 - 20:00
Sunday07:00 - 20:00
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No reviews available

America Car Rental

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

Condominio Aldea Thai Local 24, Manzana 81 Lote 1 entre calle 26 y calle Cozumel

+52 984 803 3748

Opening times not available

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No reviews available

Enterprise

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

C. 3 Sur #229 Mza 16 Lt 2

+52 984 873 0883

Monday09:00 - 18:00
Tuesday09:00 - 18:00
Wednesday09:00 - 18:00
Thursday09:00 - 18:00
Friday09:00 - 18:00
Saturday09:00 - 18:00
Sunday09:00 - 18:00
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No reviews available

Firefly

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

Playa del Carmen Airport

Opening times not available

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No reviews available

FlexWays

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

Playa del Carmen Airport

+54 9 11 5259 9877

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59
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No reviews available

Fox

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

5 Avenida Entre 14 Norte Y 16 Norte Bis

0180 0225 4369

Opening times not available

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No reviews available

Rhodium

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

Playa del Carmen Airport

Opening times not available

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No reviews available

Sunnycars

No score is available

Cleanliness

-

Comfort

-

Pick-up/Drop-off

-

Value for money

-

One location in Playa Del Carmen Airport

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Locations in Playa Del Carmen Airport

10 Av. Sur 10

Opening times not available

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No reviews available

24 travelers who rented a car in Playa Del Carmen Airport gave the car agency they used an average rating of 3.4

Car rental locations at Playa Del Carmen Airport

Good to know

Most popular car type

Economy

Top tips for renting a car at Playa Del Carmen Airport

  • Book your rental car at Playa Del Carmen Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Playa Del Carmen Airport