Car rental at Providenciales Airport

Car rental at Providenciales Airport

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Providenciales, Turks and Caicos Islands - Providenciales
24 May — 31 May
Same drop-off
Providenciales, Turks and Caicos Islands - Providenciales
Tue 24.05
Noon
Tue 31.05
Noon
Driver's age:

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Providenciales Airport car rental reviews and directory

Rated #1
Thrifty
Best rated
6.9 Good (39 reviews)
1 location in Providenciales Airport
Thrifty
Locations in Providenciales Airport
  • 7.4
  • 6.8
  • 7
  • 6.9
  • 6.6
Recent reviews
4.0 Okay2022 Apr 23
The car given to me were the worse cars on the lot. First car had a broken air condition and the replacement car had a broken radio that displayed only in Chinese. It absolutely sucked driving in silence all week.
6.0 Good2022 Feb 27
Very slow pick up and drop off process and I mean very slow.
6.0 Good2022 Feb 21
The car that we were given was barely operable. It was an older daihatsu. We comically named it the S#@tbox......It had a CV Shaft that was about to go out. Anytime you turned sharply or hit a bump it sounded like the wheel was going to fall off......had a slipping transmission and when you went up a hill, it would jerk you up it, the temperature light would come on randomly for a brief time, and lastly had a belt that needed replaced and would randomly squeal loudly. Had us concerned the entire trip that we were going to be stranded.
10.0 Excellent2022 Feb 16
Excellent business very friendly and easy to work with. Great prices also. Cars are very basic no Bluetooth but do have aux and cd availability. Thank you!
8.0 Excellent2022 Feb 12
Check in took a long time. Three people in front of me and it took over one hour. The old Suzuki I drove went from 0-20 mph in about 10 seconds. It felt like the transmission was near the end of its life. Staff was very friendly and pleasant. Everyone drives pretty slow on island, so no need to speed.
4.0 Okay2022 Feb 01
Car was very old, sputtered going up hills. Radio and navigation did not work.
6.0 Good2022 Jan 23
Pickup was slow as we spent a lot of time waiting for the shuttle to get us from the airport to the rental place. The rental process was relatively smooth but we had to spend time figuring out the different price from what my quote said. The vehicle itself was clean but pretty worn out and rattled and the battery went dead. Definitely not the same quality as you would get anywhere in Canada. Nonetheless it served our purpose.
6.0 Good2022 Jan 16
Undisclosed fees, taxes and surcharges raised the advertised weekly rate from $359 to $555.
10.0 Excellent2021 Dec 06
I wish I would have realized that the facility was off property. I may have rented elsewhere.
8.0 Excellent2021 Nov 22
Price was high to fair .. car was very old with dents scratches wear on interior 84000 miles Car road well but I expected better .. usual have rented vans but with 2 we went smaller I think Thrify/Hertz can do better
Rated #2
Avis
6.7 Good (45 reviews)
1 location in Providenciales Airport
Avis
Locations in Providenciales Airport
  • 6.9
  • 6.6
  • 6.7
  • 6.9
  • 6.4
Recent reviews
10.0 Excellent2021 Dec 29
Easy shuttle from airport to the car pickup. Quick in and out, easy drop off. We’ve rented from them for years in providenciales and always a good experience.
4.0 Okay2021 Apr 18
Not friendly not helpful. Doing you a favorIf I rented somewhere else.
8.4 Excellent2020 Feb 18
Staff was friendly but very slow. Drop off was easy.Not sure why it took so long.
2.8 Mediocre2019 Nov 19
1) They are NOT on-site at the airport - you have to take 3 minute van-ride out to the avis car rental center. Not a big deal, but if you are expecting a curbside pickup of your rental car, you will not get it. 2) They move REALLY slow at the front desk to get your pre-paid, pre-booked car ready. We waited for 40 minutes, for what i've got done in 7 minutes in other Avis centers 3) The Car was rather worn out, and beat up, and was not worth the COST we paid for it.
2.0 Mediocre2019 Aug 04
Flight delay gets you dumped by AvisThe consistently did nothing to help no matter how many numbers and people you talked withFlight was delayed by one day. Wouldn’t keep reservation even if I paid for the day it sat there. Kept stating there were no cars available for 7 day rental. Drove past Avis lot coming and going to a competitor that I tried not to use. Over 50 cars sitting idle. Paid more from competitors but got the service Avis wouldn’t do. Avis = dead to me.
2.0 Mediocre2019 Jun 21
We had a reservation at 4 p.m. for a rental car at the airport of providenciales the plane landed at 15.15 but the post-landing checks continued until 4.45 p.m. Leaving the airport around 4.50 p.m. No one was at the desk at avis. No notice, no message, no email, no one was interested in our book
10.0 Excellent2019 Jun 20
Helpful and friendly staff.Nothing! Price was great and car was great!
4.8 Okay2019 May 02
Friendliness of staff.Waited 45 mins for the shuttle ride to Avis, as many other people got their pick of cars. When we arrived, they offered a manual Suzuki, w/ broken antennae, broken vents, & in poor shape. Couldn't fit in the car. Gave us a Suzuki Swift for more $ that was newer, but not clean and beat up.
8.0 Excellent2019 Apr 22
The staff was friendly and helpful. Convenient location for an offsite office.Wait time at arrival/pickup was very long (airport was not busy at the time) From the time we checked in at airport car rental to leaving the Avis office was over an hour and half. Car return was easy, airport is very close, but again allow extra time for shuttle to the airport.
5.2 Okay2019 Apr 09
Car was old and had no features like radio. A real junker of a vehicle
Rated #3
Payless
6.4 Good (84 reviews)
1 location in Providenciales Airport
Payless
Locations in Providenciales Airport
  • 6.4
  • 6.2
  • 6.5
  • 6.4
  • 6.6
Recent reviews
10.0 Excellent2022 Apr 21
Very good company
2.0 Mediocre2022 Apr 04
They closed at 5pm. I called twice before my flight departure letting them know the flight was delayed a couple hours. They could see the flight status and chose not to wait until 5:15pm for us to arrive and pick up the rental. All other car rental companies were fully committed so there was no alternative availability. I never took receipt of the rental car our entire stay. Extremely poor customer service.
2.0 Mediocre2022 Mar 22
They did not have any cars available. Had to find a different company. They said Kayak just books the cars even if none are available on the day requested. Probably won’t use Kayak for car rentals in the future.
2.0 Mediocre2022 Mar 19
We arrived at the airport in Turks and Caicos and went outside to obtain our car. We were told “Oh, sorry, we overbooked. We have no car for YOU. Come back and check tomorrow maybe there will be returns but I can’t promise you a car.” I asked “Shouldn’t our Friday reservation be honored ahead of reservations for the next day?” And I was told “No.” Paid $40 for a short cab ride to our lodging. Paid again to get back to the Payless “hut,” where a surly staff member just shrugged at me and said I could call back later. Walked over to Avis across the street and was assisted there by knowledgeable, prepared staff. They had no available cars, but the staff suggested a local vendor who picked us up in ten minutes and gad a great car fir our needs at a reasonable price. I will never use or suggest Payless. There were so many ways that they were disrespectful, disorganized, and unprofessional.
2.0 Mediocre2022 Mar 16
When I arrived, they said they were completely out of cars. There were many other people in the same situation. They “transferred” our reservation to a different company that was charging more
10.0 Excellent2022 Jan 08
I made my rental reservation months in advance to our arrival in Turks & Caicos. My 21 yo daughter and I traveled there for 10 days. I wanted the most economical car rental I could find. I came across Payless online and they had a car that was perfectly affordable. They even called me a week prior to pick up saying I accidentally made two reservations and asked if I needed two. When we arrived at the airport the shuttle was there and drove us over to the lot. I wish I had taken the name of the woman working there but I didn't. Very courteous and professional. Answered all questions I had.
6.0 Good2021 Dec 05
I would definitely rent again from Payless. However, there were a few things that would've made our experience better. 1. Pick up from the airport took about 10 minutes even thought they are about 1 minute down the road. 2. The car wasn't ready. They needed to clean and gas it up and only started doing so after we arrived. We needed to wait an additional 30 min or so. 3. The printer was broken so we didn't receive our paperwork until hours later. The silver lining is that they're paper free as a result, but some may want to be able to review the contract for questions onsite, before leaving. 4. The car wasn't perfect. Lots of dings, bad windshield wipers, etc., but it got us from point A to B without any trouble. This is probably to be expected from any rental on an island which doesn't actively import new cars.
10.0 Excellent2021 Oct 05
Everything went very smoothly and quickly. Staff was competent and friendly. The car worked well and was super clean. Airport transport was easy, fast, and friendly. Glad I picked Payless and paid less…..😊
10.0 Excellent2021 Aug 14
We were upgraded to an SUV and the checkout process was pretty smooth. A car was ready for us upon arrival and the staff was very helpful
8.0 Excellent2021 Jun 19
Quick pick up/ drop off. Good service.Condition of the car could have been better. It was an old beet up car. I guess you get what you pay for.
Rated #4
Ace
10 Excellent (1 review)
1 location in Providenciales Airport
Ace
Locations in Providenciales Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
Rated #5
Sixt
8.5 Excellent (9 reviews)
1 location in Providenciales Airport
Sixt
Locations in Providenciales Airport
  • 8.8
  • 8
  • 8.4
  • 8.8
  • 8.2
Recent reviews
2.0 Mediocre2022 Feb 10
They did not show up, or answer their phones. When I did finally reach then the next day, they were rude and unhelpful. I will never use them again and will dissuade my friends and family from using them too. I think it devalues Kayak’s brand to be associated with them.
10.0 Excellent2022 Jan 24
Excellent service
10.0 Excellent2021 Sep 13
I have never had a better car rental experience ever and I have traveled all over the world renting cars. It started with a call the day before arrival to confirm the reservation and answer any questions. Upon arrival they were literally cheering my groups arrival at the desk in the airport. It was wonderful! We were escorted out of the airport directly to the car that they had waiting outside the airport. Never had that before. But the best part of the entire rental was on the last day when 30 minutes before departing for the airport I could not find the keys. I called the local office and Mary Ann Bagvio answered and told me not to worry they would come out to the house we were staying at and get us to the airport. As it turned out with the keys that they brought we were able to open the trunk and found the missing keys. The other lady who came with Mary Ann, Marraey who was just as sweet and helpful drove the car back to the airport for us and Mary Ann personally delivered us to the front door of the airport with ample time to catch our flight. Customer service doesn't get any better!! I will be a loyal Sixt customer forever!!
9.2 Excellent2020 Nov 11
Easy pick up and drop off. Not a lot of time in office doing paperwork and car was clean.The car radio was is Japanese and I couldn’t get it to play music. No lumbar support in seat.
9.2 Excellent2020 Feb 01
Check in staff explained things well as the return was certainly different but easy.Less costly...twice as much as it should have been but what's new in Turks & Caicos
6.8 Good2018 Jan 01
Everyone we interacted with was nice and accommodating. Easy vehicle pick up and drop off.We woke up to a flat tire after our first night and realized there were no tools in the car, which caused tremendous inconvenience.
Rated #6
Hertz
6.2 Good (17 reviews)
1 location in Providenciales Airport
Hertz
Locations in Providenciales Airport
  • 6.4
  • 6.1
  • 6.2
  • 5.8
  • 5.5
Recent reviews
10.0 Excellent2022 Apr 19
Staff was prompt and efficient. Friendly and courteous. Pickup and drop-off was easy. Car was in good condition
6.0 Good2022 Apr 17
I reserved a Toyota Camry for $150/day which is crazy. The Camry I was given was a 2013, definitely not what I was expecting. The check in process is slow and very manual. Make sure you you take pictures/videos of the entire interior and exterior of the car. This office will closely inspect the vehicle upon return and charge you for any little scratch. The check out process is also very slow. The staff is nice.
10.0 Excellent2022 Feb 27
It is a very good call to rent a car in Providenciales. It was really nice having the flexibility. What a great place.
2.0 Mediocre2022 Feb 25
My reservation has canceled without warning
2.0 Mediocre2022 Feb 21
Terrible vehicles. Not maintained. Would never recommend hertz or thrifty car rentals in Turks. Lots of other choices. Scott’s, grace bay, scooter bobs.
1.9 Horrible2021 Aug 13
Only once we got there we were notified we couldn’t pick up the car since we are under 25
10.0 Excellent2021 Apr 20
Easy process to pick up and drop off. Staff was very polite, friendly and knew what they were doing so the process was very quick.The car was decent but something rattled in the back the entire time. I believe it was the spare tire equipment.
2.0 Mediocre2021 Jan 31
Our quote from kayak was less than what hertz charged us on the spot in Providenciales. Even though we had a confirmation showing the correct price, hertz did not honor this. The agent at the Hertz counter was also very rude and unwilling to help us reconcile the charges. Overall, will not use Hertz again.
2.0 Mediocre2018 Apr 24
Reservation wasn't made clearI specifically reserved a one way rental from the airport to the grace bay road location which shows up as a PO Box on the kayak reservation. However Hertz tried to force me to return it to the airport stating they do not take returns at that location which is BS IMHO since I was allowed to reserve it that what. The were going to charge me a few to leave it there which I insisted was unauthorized and I would contest it with my credit card before I walked out very upset on my vacatiion. They finally decided not to charge the fee after I called later but I will never rent from Hertz again. What a mess!
Rated #7
Europcar
5.8 Okay (2 reviews)
1 location in Providenciales Airport
Europcar
Locations in Providenciales Airport
  • 7
  • 5
  • 6
  • 6
  • 6
Recent reviews
2.0 Mediocre2021 Nov 01
Woman who checked us in was very confusing and told me GPS didn’t work down there (it did), so I had to guess my way to our hotel when I first got there. Entire front end of car shook violently. Windshield wipers needed changing. Couldn’t clear my windshield during a downpour. They DID replace the car with a model which did not shake violently. Location has no address that was accessible through GPS, and no one at their Airport counter knew their address to return the car. We were a half hour late for our flight, driving in circles trying to find it. It was off the beaten path; tucked away. Car was a Suzuki, that we barely fit in. They could have test driven the car before they rented it out, and replaced wipers on both cars we had. The young man who brought us the replacement car was very nice, but all the women at the desk were condescending. Would go through Grace Bay Rentals next time.
Rated #8
Budget
5.6 Okay (25 reviews)
1 location in Providenciales Airport
Budget
Locations in Providenciales Airport
  • 5.8
  • 5.5
  • 5.5
  • 6
  • 5.6
Recent reviews
2.0 Mediocre2022 Mar 20
Car wasn’t there when we arrived. Oversold and ended up without a car. Pathetic.
2.0 Mediocre2022 Mar 19
The app indicated a car was booked but when called the location to check was told there were no cars available.
1.9 Horrible2021 Oct 13
I paid for an upgrade but I was offered one horrible car after another. Even the car I finally got was horrible and ver sorry inside. Other people receive better cars from what I could see. They had a full inventory of cars in their lots but they chose all the horrible beat up damaged cars to me and my family. We changed cars 4 times after more than an hour wait to see if they would make it better I gave up and chose the option I was given and left.
10.0 Excellent2021 Jun 11
Super nice employees and shuttle service that pick us up from the airport.
2.0 Mediocre2021 May 25
The staff was very rudeThey overcharged me for 400$
2.0 Mediocre2020 Feb 16
No rude , no care not friendly moved like cattle wrong car don't botherMake sure you get what you ask for Don't let the, take care without an inspection had full tank they said half think they took some out and had to go and fill up again
5.6 Okay2020 Feb 06
Staff was fine. Pickup and Dropoff we’re fine.Car was much smaller than expected although they promised it was same size as requested. Dirty, banged up, stripped down vehicle. My 31 year old son had never used a crank handle to lower the window before.
6.4 Good2020 Jan 05
Staff was friendlyCar was smaller than advertised.
5.2 Okay2019 Feb 02
When I dropped off my car to the local budget office I was shocked to see that my bill was almost $40 higher then the quote I received online. I showed the agent a printout of the original quote. That didn’t help so as a result I will never do business with Budget again.
7.6 Good2018 Jul 20
$30 extra fee if you drop off at the airportStaff was super nice, but I was told to drop the car off at the airport on my departure. Turns out there is a $30 fee if you do that.Mandatory liability insurance if $6 a day. Not disclosed in the fees on kayak.
Rated #9
Economy Rent a Car
3.9 Mediocre (8 reviews)
1 location in Providenciales Airport
Economy Rent a Car
Locations in Providenciales Airport
  • 5.7
  • 4.2
  • 4.2
  • 5.4
  • 4.2
Recent reviews
4.0 Okay2022 Apr 05
I rented a car with bluetooh, there was none. I had no music for half of the time.
2.0 Mediocre2022 Jan 05
My flight was delayed and by the time it landed economy gave my care away. I am having trouble getting it refunded.
4.0 Okay2021 Jun 07
Nothing other than the good gas mileage which is expected with this type of vehicle.The staff charges a $20.00 fee for “pick up and drop off”, absolutely ridiculous. The car was not vacuumed upon pick up, it smelled like horses manure, and drop is super confusing. I have literally never had such a bad experience with a rental. I will be submitting a claim with my financial institution for the extra $20.00 fee which is nowhere on your website.
10.0 Excellent2021 May 11
The staff were very friendly and very helpful! It was super easy to get the car and return the car! A car is a necessity on the island of ProvidencialesEverything was great!!
2.0 Mediocre2021 Mar 30
The staff was friendly and the pick up was relatively easy. The car was old and worn but I expected that as this is a budget rental. There was no one there for the drop off and I had to just park the car and drop the key. They charged me an additional $25 for something but I can not find out what it was. No answer on their phone. The car also had a loose battery cable and it would not start at least a 1/2 dozen times until I opened the hood and reconnected it. I had no way to tighten it so it continued throughout the rental periodAlmost everything could have been better. Unless you are handy and happy with a beater car rent somewhere else.
3.6 Mediocre2019 Jul 16
Ordered a 10 seater van. They did not have one available for me and made me pay double the price for two small cars instead.
2.0 Mediocre2019 Jun 04
NothingDid not receive the style and and size of car I requested
Classique Car Rentals
1 location in Providenciales Airport
Classique Car Rentals
Locations in Providenciales Airport
Recent reviews
keddy by Europcar
1 location in Providenciales Airport
keddy by Europcar
Locations in Providenciales Airport
Recent reviews
NextCar
1 location in Providenciales Airport
NextCar
Locations in Providenciales Airport
Recent reviews
Sunnycars
1 location in Providenciales Airport
Sunnycars
Locations in Providenciales Airport
Recent reviews
230 travelers who rented a car in Providenciales Airport gave the car agency they used an average rating of 6.4

Car rental locations at Providenciales Airport

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Top tips for renting a car at Providenciales Airport

  • Book your rental car at Providenciales Airport at least 9 weeks before your trip in order to get a below-average price

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