Pros:I was running late to pick up my rental, the agent waited a few minutes past closing time to accommodate the pick up.
Pros:Learned about FastBreask - what a delightful addition! Agent was super helpful, friendly, Car was excellent!
Cons:Not sure I like dialing-in my gear shifting - but I understand that is a new trend. Car was well worth learning the new skill, however.
Cons:The car broke down, flat tire. There were no insturctions to change the tire, The emergency service admitted he couldnt help me. The roadside assistance could find me to get me another car. I shouldn't incur any charges in my opinion
Pros:Cathie at checkout counter.
Cons:The Chevy Malibu was very basic: we missed many of the bells and whistles on our home vehicle.
Cons:Turned car in 5 days early and was still charged the same as for a one week rental. How is that possible? Because you're penalized for early returns. Didn't know this until after I turned it in. You have to keep the car for at least 4 days they said. Terrible! I just didn't know how long I was going to need it so reserved for one week but penalized for early returns. Never to budget rental again!!
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8.0 Very good
Pros:Good gas mileage
Cons:No apple car play Tires under inflated for cold temps Needed an oil change and was worried that would cause an issue during rental
Pros:Easy booking with kayak
Cons:The Ruidoso Enterprise location is no longer open, however Kayak let me book a rental car from this location. I showed up to pick up and no one was there and the place was basically boarded up. Called the number and was redirected to the Alamogordo location where they informed me that the Ruidoso location was no longer in operation.
Pros:Easy pickup and drop off!
Cons:raised prices consideredably on pickup. Had no choice but to take it the price they gave me. I had a work meeting 3 hours away I had to arrive at on time.
Cons:My flight was delay and they gave my rental away. After it RSVP it before. (3 week ahead)
Cons:I reserved a car and none were available. I was informed of this at about the time I had scheduled to pick the car up. They offered a cargo van but had nothing else.
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