Guest reviews
Overall rating
6.7
Good
Based on 28 reviews
Cleanliness
7.2
Comfort
7.0
Pick-up/Drop-off
6.5
Value for money
6.2
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Pros
"Car was great and clean"
(in 1659 reviews)
"Great vehicle and friendly staff."
(in 893 reviews)
"Customer service is very good"
(in 198 reviews)
Cons
"Never renting from them again!"
(in 160 reviews)
"The customer service was terrible."
(in 196 reviews)
"The car was not cleaned."
(in 1350 reviews)
Recent reviews
Traveler rating
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4
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car was clean
staff was friendly
great car
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great service
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5.6
Pros: Staff friendly but the amount you hold is too much! my car rental was KD 156 and the amount was held is KD 350 on top of the KD 156! they also told me that the KD 350 will be held for 2 weeks after I return the car which is ridiculous! They gave me a red car which is was a shock for me!
Cons: - The held amount should be less than the double, you have the credit card details, you can take whatever you need for fines from the credit card directly without holding this much. - Notify the customer with the car made and color before pick up.
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2.0
Cons: There is no sixt rental in the new airport and i could get it
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2.0
Pros: Noting i was booked for Tahoo Chevrolet car but they give me another car
Cons: You are Worst company ever
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2.0
I paid & chose chevrolet tahoe but I received chevrolet trailblazer
Cons: I paid & chose chevrolet tahoe but you sent to Sixt that i orderd chevrolet trailblazer . If i wanted trailblazer I would have chosen it from your website you can’t force the car on us after payment i faced a problem because of the car size
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4.0
Pros: Car was very good
Cons: Your option to me was Chevrolet Tahoe or similar But I received Trailblazer instead of it? I was very upset of this action
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10.0
Pros: Friendly Staff and Clean New Car
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5.6
Cons: Hello Kayak, the number of reservations of the type of car Tahoe upon receipt of the car reported that the type of car is different from the one existing in the company system and asked me to pay extra 50 Kuwaiti dinars so that I can receive the same car that I booked through the site Kayak and I paid the amount and took the car by 50 dinars Kuwaiti so I demand the company to refund the amount. With great respect
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10.0
Very smooth pickup/dropoff, new car and worth what we paid
Pros: Everything
Cons: Nothing
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8.0
Pros: Good car and clean
Cons: waiting time at the counter
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6.4
Wrong description of car
Pros: The staff were friendly but due to system the couldn't help
Cons: When I booked I booked for Chevrolet Tahoe or equivalent but unfortunately when I reached to the desk they told me I booked Chevrolet Traiblazer which is much smaller for my family than Taho. I had to pay more than double what I already paid to upgrade to Yukon as Tahoe wasn't available.
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10.0
Insurance wasn't included in the rate
Pros: Clean Car. Fast Service.
Cons: The rental charge didn't include the insurance cost.
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2.0
There is no Sixt in Terminal 2 as promised
Cons: There was no counter in Terminal 2. There is NO shuttle to terminal 1, only taxi options. I used a different rental car and now Holiday Autos will not give me a refund. Their web site showed Sixt in Terminal 2 and this is why I booked it. Can you help me to get a refund? Thank you, Eric Miller
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