4.0
Rented another vehicle class considering 5 passengers and a luggage, yet the vehicle class (wagon) was not available at the time of rent. Was offered way smaller vehicle and because of that, we ended up renting another vehicle to be able to fit everyone. Not what we expectedReviewed 2023 Sep 27
review from![kayak]()
6.0
...Reviewed 2023 Sep 13
review from![kayak]()
2.0
This was actually a nightmare. We reserved the car weeks in advance. We get there and the man working at the desk was incredibly rude. My boyfriend has an international license - I made the reservation to pick up the car. We came prepared with someone who has the license to get the car, but because I made the reservation and pre-payed the $160 they refused to loan us the car. He stated that in order for us to take the car, we would need to pay an additional $650. I asked the gentleman to NOT cancel our reservation so that we could go and figure out what we were going to do, as it was 11pm and there were not many options. Luckily we found a very kind person working at another car rental service that was able to help us. When I went back to let him know what we had decided on, he stated “I already cancelled your rental- you likely won’t be refunded for more than 1/5 of your trip.” First of all, I had never requested for the rental to be cancelled, so if we had decided to stick with Sixt, we would have been completely screwed. On opt of that, I still have not been contacted by Sixt and have not received any refund whatsoever. I needed a rental to get to a wedding. Instead of paying the $150 that I had pre-paid, it ended up costing me over $500 for a rental. Thank you Sixt for making my experience a living hell.Reviewed 2023 Aug 17
review from![kayak]()
10.0
Great place to rent a car at Warsaw airport, super easy pick up and after hours returnReviewed 2023 Aug 13
review from![kayak]()
4.0
I was obliged to purchase unwanted insurance supposedly because I didn’t have an international driver’s license. Of course that requirement is buried in the small printReviewed 2023 Jun 17
review from![kayak]()
2.0
Make sure you rent way larger than you think you need, rented a mid size suv and got a compact suv. Could hardly fit luggage.Reviewed 2023 Jan 06
review from![kayak]()
10.0
Very friendly and competent staff. Fast process. Comprehensive documentation of previous issues with the car down to a smallest scratch. Very clean car.Reviewed 2022 Sep 05
review from![kayak]()
10.0
Friendly and competent staff in the WAW airport office.Reviewed 2022 Aug 24
review from![kayak]()
2.0
0/1000 PoorReviewed 2022 May 01
review from![kayak]()
2.0
over chargedReviewed 2022 Feb 11
review from![kayak]()
1.9
The cost was adjusted significantly up at pickup (4 times the original amount), even though I had booked it online in advance. The rep stating something about distance allowed and a deposit, which I was unaware of since the online booking didn't mention any of this. The vehicle has now been dropped off for over a week, I have have yet received my deposit back nor a final invoice. I tried calling and was promptly hung up on. I will not being using this company ever again.Reviewed 2021 Jul 11
review from![kayak]()
2.0
Cons:HORRIBLE experience. showed up and they wouldn't give me a car without an international drivers license. said it was clearly stated in the rental agreement. it was not. also lied and said it was illegal to drive in Poland as an American without an int. license. That said, they still offered to let me (illegally?) have the car if I paid the full insurance rate through sixt of $42 per day which would raise the price of my rental $600. screw off. total scam. had to pay cancellation fee and first three days of rental. criminal. went across to helpful gentlemen at Europcar and rented a car at the onsite, no reservation, inevitably high price that was still cheaper than what Sixt wanted to charge me. they laughed and said they didn't know about any requirement for international drivers license in Poland but wished us a pleasant stay. Poland was delightful. Sixt was garbage. I will never rent from them anywhere, ever. Also will dissuade anyone from using them.Reviewed 2019 Oct 07
review from![kayak]()