Car rental at Spokane Airport

Car rental at Spokane Airport

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Spokane, WA, United States - Spokane
25 May — 1 Jun
Same drop-off
Spokane, WA, United States - Spokane
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

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Spokane Airport car rental reviews and directory

Rated #1
Thrifty
Best rated
7.5 Good (184 reviews)
1 location in Spokane Airport
Thrifty
Locations in Spokane Airport
  • 7.9
  • 7.8
  • 7.2
  • 7.3
  • 7
Recent reviews
8.0 Excellent2022 Apr 19
Easy pick up and drop off. Vehicle was clean and comfortable.
2.0 Mediocre2022 Apr 18
They denied the reservation at the counter because we did not have airline tickets. When I rented the email confirmation specifically said the airline tickets was not required to rent from this location. They did not try to resolve other than tell me but I had to find another rental car penny. Luckily Enterprise right next to them was able to accommodate. This is the first and last time I use thrifty
10.0 Excellent2022 Apr 05
I rented a mid-size (Corolla) and was disappointed when I got to the front desk that that equated to a Kia (compact in my opinion). Long story short, for $10/day, they upgraded me to a suv (more room and surprisingly 7 seats!). This worked out very well as I was able to shuttle the volleyball team/parents in and around Spokane. In the end, it worked out great and I'm satisfied. What could have been better? Clearer signs for CAR RENTAL returns coming into the airport. Was "lost" and finally decided to go close to where I rented the car (and not the long term parking area) and that's where I again picked up/saw the Returns line. Very confusing if not from the area!!!
8.0 Excellent2021 Dec 06
Good reception, knowledgeable, and offer local weather for the duration of my stay.
2.0 Mediocre2021 Nov 22
If you live locally, DO NOT rent from Thrifty. They do not advertise this on their webpage, and I didn't find out about this policy until after I had reserved (and paid for) the car, at which point they said there wasn't anything they could do to help me. It was too late to rent another car (I was leaving for a conference at 5am the next morning), and I had to cancel my attendance at the conference and the hotel, and ended up spending an hour on the phone trying to get refunds. I would recommend avoiding renting from Thrifty until they either update their rental policy or include this information on the booking site before someone rents from them.
10.0 Excellent2021 Nov 14
all good
5.9 Okay2021 Sep 29
My suv was very nice. It took care of our needs for traveling. The drop off was excellent. The pickup was not the best. The staff was not friendly and he tried to make us feel like we needed extra insurance. It was a bit of a hassle having to go out and check the vehicle and then wait for the same person to give information to about the vehicle. It would be so much better if someone could be outside looking the car over with you and then going over how to use the vehicle. We could not figure out how to use the cruise control. It was not clear in the manual either; therefore was not able to use it. Did not want to mess anything up. Thank you.
1.9 Horrible2021 Sep 08
We rented a car, I called local office and confirmed rental.. went to office at the airport to pick it up. They do not rent to anyone local you must have a flight in or out of airport. I was going on vacation my address was local in fact when I got to the counter she is like we can't rent to you your local I can sceen shot where it said that. Kayak or thrifty should have made it clearer on the rental process she explained it happens all the time we were a full day behind on vacation while we scrambled to find a new rental
10.0 Excellent2021 Aug 30
Easy pick up and drop off. Counter person was knowledgeable and friendly
1.9 Horrible2021 Jul 11
Received a text message canceling booking Due to price no longer being available. Very bad customer service.
Rated #2
Alamo
9.3 Excellent (55 reviews)
1 location in Spokane Airport
Alamo
Locations in Spokane Airport
  • 9.3
  • 9.2
  • 9.4
  • 9.4
  • 9.3
Recent reviews
10.0 Excellent2018 Feb 04
Thank you!!Easy (I needed easy) , Very clean, everyone was very kind, did I mention Easy, oh and fast out and in!!Nothing was bad
8.8 Excellent2017 Sep 22
Friendly and helpful representatives, higher than average costsAlamo representative Debbie at the Spokane airport was very friendly and helpful. She assisted me with changing my reserved vehicle type. The vehicle was wonderful, so comfortable and easy to drive.I changed my requested vehicle type at the counter, which cost an additional $134.00. This was about $50.00 higher than if I had made the reservation that day, and even higher than other rental companies at the airport. Because I would have had a $100.00 fee to cancel my original reservation, I choose just to pay for the higher than average upgrade fee. Taught me a lesson to only reserve no fee cancellation vehicles.
10.0 Excellent2017 Sep 05
Best Car RentalFast, affordable, clean and roomy.N/a
9.6 Excellent2017 Aug 28
I returned the car early and promptly got a rebate on my rental fee.
9.6 Excellent2017 Aug 09
The reservation, pick up and drop off all went without a hitch. Easy and hassle free. The staff was ready for me and made everything easy. Debbie was great to work with!! I showed up earlier than my reservation and they got me in a car early and extended my rental by one day without any issues. Staff was great!! Overall experience was great!! Would defintely rent from Alamo again.I drove a 2017 Dodge Charger with 2000 miles. Overall the car was great, but the USB ports would work off and on. This was frustrating and was hard when I needed to charge my phone. Also the main screen froze once and I had to pull over and turn the car off and back on. When it froze I was unable to control the volume, A/C etc. This must be a glitch that Dodge needs to address.
10.0 Excellent2017 Aug 08
Excellent serviceIn the Spokane airport, there was only one agent working the desk. This caused a backup of 10 -12 customers waiting in line to be processed.
10.0 Excellent2017 Jun 03
Coutious and effecientQuick service. The cars were clean, right there and what was promised. Loved the Chevy Impala. Great car overall. Averaged 29mpg overall from a 3.6L V6 that had tons of poop. I might get one. So quiet and smooth too. Was worth the extra $30 for the week. So glad you had the car available.
10.0 Excellent2017 May 21
They went above and beyond.They made sure we were getting the right car for our needs and took great care of us!
10.0 Excellent2017 May 17
Great experience!Everything went perfectly with the rental. It was super easy to pick up and return the car. It was a great vehicle.
8.0 Excellent2017 Apr 25
Easy return processLong check in process to get car.
Rated #3
Budget
8.7 Excellent (42 reviews)
1 location in Spokane Airport
Budget
Locations in Spokane Airport
  • 8.7
  • 8.7
  • 8.7
  • 8.6
  • 8.3
Recent reviews
10.0 Excellent2022 Jan 24
Easy and fast service, love that the cars are right there on site!
1.9 Horrible2021 Aug 16
Due to Covid, I wasn’t able to travel with my wife and kids on the trip. Budget/Priceline was very unhelpful and un-accommodating. They wouldn’t honor the reservation without me being present despite my wife having same unique last name and confirm email/#. We tried adding her to reservation thru Priceline help number after she sat in line initially and was denied. After standing in line again, she found their systems didn’t register the change. Ultimately made new reservation with Avis and wife stood in line again to finally get the car.
10.0 Excellent2021 Aug 13
Super easy and clean vehicle
7.9 Good2021 Aug 08
Pickup at Spokane Airport was not a pleasant experience. It took over an hour in line to get served. I asked if this was normal and the agent said every day was like this. That is totally unacceptable. They really need to have more agents and better trained agents that can process customers more quickly.
10.0 Excellent2021 Apr 26
All was very good, Friendly, helpful could not have been betteer
5.6 Okay2020 Oct 26
I was told I had a full tank of gas and to bring it back full. I got only a half tank and a near flat tire.
7.6 Good2020 Aug 23
No description of drop off process. It was very easy but I wasn’t sure what to do and there was no one present to ask.Written or verbal instruction on return drop point and what to do when arriving. Many of us are running behind on returning and a little guidance makes it smoother.
10.0 Excellent2019 Dec 30
Staff very helpful and the drop off very easy!Would love to buy the vehicle we rented!
8.4 Excellent2019 Aug 23
Counter fastWet wipes left in car from prior renter. Could never get on car WiFi
10.0 Excellent2019 Jul 17
Staff was very friendly at both the pick up and drop off locations. It was easy to find the car in the lot when we picked it up, and the signs were easy to follow for where to drop it off. The car itself was in great condition, ran well, and was very clean. It was perfect for what we needed!N/a, we had a great experience!
Rated #4
Hertz
8.5 Excellent (50 reviews)
1 location in Spokane Airport
Hertz
Locations in Spokane Airport
  • 8.6
  • 8.7
  • 8.6
  • 8.5
  • 8.3
Recent reviews
4.0 Okay2022 Jan 23
The final bill total ended up being far more than the quoted price. There were several extra charges that weren’t originally discussed or included on the estimate. I didn’t deviate from the trip that I told them I was taking, nor did I return the vehicle with a low fuel tank. It’s not a nice surprise to be charged closer to $500 when the original quote was $354.
10.0 Excellent2021 Dec 19
Was unable to pick up car due to a very bad Snow storm received a refund in about 5 day.
10.0 Excellent2021 Jun 29
I was on my car and on my way in 10 min. The rental was cheaper than any other place, I checked several other companies, and tried doing the bundles with airfare and hotel, direct was still cheaper.If you don't fill up before you bring it back, which I recommend, they charge 6.99 a gallon.
10.0 Excellent2021 May 22
YesReally fast pick up and drop off.
10.0 Excellent2021 Jan 07
The staff was efficient and friendly.I do not believe the transaction could have gone more smoothly than it did. Great job!
8.4 Excellent2020 Jul 20
Easy check in and drop offThere was trash in the car
9.6 Excellent2020 Jun 24
Quick And easy
10.0 Excellent2019 Dec 17
Staff was very friendly. Picking up the vehicle was a breeze.Nothing
6.0 Good2019 Nov 09
No after checking in car lady couldn’t process the final bill. Was sent to one spot that person couldn’t help then sent to rental office upstairs.Employees who can handle the situation
4.0 Okay2019 Jul 15
Our flight home was delayed & re-routed through another airport - and Hertz charged us $400 for dropping off the car at a different location. Huge ripoff and we will NEVER use them again. The guy working at the Spokane Hertz seemed downright happy to hit us with the insane fee. Criminal.
Rated #5
Dollar
7.6 Good (63 reviews)
1 location in Spokane Airport
Dollar
Locations in Spokane Airport
  • 8
  • 8.1
  • 7.5
  • 7.3
  • 7.1
Recent reviews
8.0 Excellent2022 Feb 17
First car rear hatch was defective so I got another car
8.0 Excellent2020 Aug 28
Had to wait awhile for someone to appear at check out and return...no one around anywhere. Also, total price was kind of high with all the taxes and extra fees.
8.4 Excellent2020 Aug 17
Staff was friendly and quick.The fees I paid on kayak were not the total fees. I was charged more by quite a bit upon pickup.
7.6 Good2020 Jul 23
there was no one out there for the dropoff so I had to find someone inside to give the key to.Someone to meet the returning car
8.4 Excellent2020 Jun 09
Everything was relatively easyWe ended up paying more than we had anticipated because the deal online was cheaper and the hidden fees didn’t help either
3.6 Mediocre2020 Feb 19
Don’t book through a 3rd party like Kayak. You’ll end up paying twice as much.
6.4 Good2019 Sep 02
If we would have received the car we reserved instead if the Kia we were given.
10.0 Excellent2019 Jun 12
Staff was friendly and pick up & return were simple.Satellite radio in cars.
9.2 Excellent2019 May 28
Very friendly and quick
4.4 Okay2019 Feb 19
The rental company and vehicles are conveniently located at the terminal.when they didn’t have the car available I’d reserved, they shouldn’t have charged me for the upgrade. Other rental car companies don’t. I would have paid for the upgrade, but I shouldn’t have had to pay double especially for a vehicle that needed tires and wipers that weren’t safe for the conditions
Rated #6
National
10 Excellent (2 reviews)
1 location in Spokane Airport
National
Locations in Spokane Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2019 May 20
Great rate on one way travel.
Rated #7
Enterprise
9.2 Excellent (11 reviews)
1 location in Spokane Airport
Enterprise
Locations in Spokane Airport
  • 9.2
  • 9.2
  • 9.2
  • 9.2
  • 9.2
Recent reviews
10.0 Excellent2017 Jan 31
Customer service is efficient, polite and professional. Clean car.
10.0 Excellent2016 Dec 10
Top notch serviceThe associates at the counter were friendly, personable and professional. They had great energy and made me smile. They were knowledgeable and professional. Overall great experience!
2.0 Mediocre2016 Nov 12
Enterprise wouldn't rent to meThe price would have been great.Enterprise wouldn't rent to me because I didn't have a credit card. Even though there was $10k plus in my debit account, they would not do business with me because I don't use credit cards.
10.0 Excellent2016 Sep 26
Price, agents, vehicle, ease of rental process.NOTHING!
Rated #8
Avis
6.9 Good (29 reviews)
1 location in Spokane Airport
Avis
Locations in Spokane Airport
  • 7.5
  • 7.3
  • 7
  • 7.1
  • 6.3
Recent reviews
10.0 Excellent2021 Oct 31
Quick and efficient person at desk, easiest drop off set up ever. Car was clean, staff friendly. Perfection
1.9 Horrible2021 Sep 21
The staff was good, but the condition of the vehicle was very poor. It was "filthy"!
3.9 Mediocre2021 Jul 22
The wait at the Spokane airport was ridiculous, almost 45 minutes. I had completed EVERYTHING on line, but it seems no one else had. When it came my turn, the Avis employee spent about 10 minutes typing on the computer. For what? Who knows. As I said, I completed everything on line, including choice of insurance options. Clearly, Avis has a problem.
8.4 Excellent2020 Aug 22
You should pick up your phones. I could never talk to a live person for my problems with drop off. Annoying.
7.2 Good2020 Jun 03
Staff was very helpful and friendly at the airport.
2.0 Mediocre2019 Dec 13
They could’ve had a card there after I called and reserved it and had a confirmation number and shut up at the desk and there was no car
2.0 Mediocre2019 May 15
Had Impala or similar listed on website at booking, no impala nor anything similar offered had to pay for upgrade to suit out original needs, scammed.
6.0 Good2018 Mar 30
They charged me double to drop off on one way rental, then when rental was changed back to drop off where I picked up, I had to pay another 102.00 penalty. 1 day rental total for a VW Passat cost me 225.00!!
2.0 Mediocre2017 Sep 17
Not efficientThe car was niceWe were scheduled to take the car back to a place in Spokane instead of the airport and got there and had no way to the airport- so ended up taking it to the airport and could have had to pay drop off charges but Avis was nice and didn't make us pay extra
9.2 Excellent2016 Apr 08
Too much money for a one way.
Easirent
1 location in Spokane Airport
Easirent
Locations in Spokane Airport
Recent reviews
Sunnycars
1 location in Spokane Airport
Sunnycars
Locations in Spokane Airport
Recent reviews
436 travelers who rented a car in Spokane Airport gave the car agency they used an average rating of 8.0

Car rental locations at Spokane Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Spokane Airport

  • If your flight arrives at Spokane International Airport (GEG), you don't have to wait until the last minute to look for a car to take you around Spokane County. Instead, combine your flight booking with a car rental. At KAYAK, we make your booking process easier by providing the most popular agencies so you can compare prices and other deals. With a car rental at Spokane Airport, you can escape directly to Spokane downtown in about 10min, which is twice as fast as using a bus (20min).
  • There is a diverse selection of providers at the Spokane Airport car rental area. Find rental desks at the northern end of the terminal. When you follow the signs for arrivals, you'll trace the car rental counters. Head to the Ground Transportation Center adjacent to concourses A and B at the baggage claim areas. Sign some paperwork, get the keys, and drive away immediately. When on a tight schedule, arrange with the rental company to speed up your experience. Even better, rental cars are parked outside the terminal for ease of access.
  • No matter how busy your travel itinerary is, you can count on car rental at Spokane Airport since the return area at the terminal is always open. When done, record the fuel level and mileage and drop the paperwork at the return box. The return area is near the baggage claim section. If you come back after-hours, take your items, lock the car, and place the keys and other documents in the drop box.
  • Renters have a variety of ways to pay for fuel. If you prefer prepayments, pay for a full tank, and you're free to bring back the car with an empty tank. You can also pay for the used fuel upon return. The cost per gallon is calculated at the provider's discretion. When in doubt, take a vehicle and bring it back with the same fuel level as you found it.
  • Book your rental car at Spokane Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Spokane Airport