Recent reviews
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Monday | 07:00 - 22:30 |
Tuesday | 07:00 - 22:30 |
Wednesday | 07:00 - 22:30 |
Thursday | 07:00 - 22:30 |
Friday | 07:00 - 22:30 |
Saturday | 07:00 - 22:30 |
Sunday | 07:00 - 22:30 |
Monday | 07:00 - 22:00 |
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Monday | 07:00 - 23:59 |
Tuesday | 07:00 - 23:59 |
Wednesday | 07:00 - 23:59 |
Thursday | 07:00 - 23:59 |
Friday | 07:00 - 23:59 |
Saturday | 07:00 - 23:59 |
Sunday | 07:00 - 23:59 |
Misleading advertisement missing information about additional expences
Pros: Nothing , complete lie from both kayak and thrifty car rental
Cons: The car that was booked for us turned out a two door suv with no trunk and barely 4 seats ( the last two foldable) we were five and the booking was for SUV 5 people 5 pieces of luggage . Not sure who is lying kayak or thrifty !!
There were also a mandatory license plate fee , temporary drivers license fee , and mandatory insurance 4$/day that we’re not noted in the booking arrangement .
The “upgraded” car for higher rate of course was ridiculously small and in a rough shape . They tried to make me pay for stains that was like that when we got the car.
That is my second horrible experience with thrifty car rental and definitely the very last one. However I believe kayak has some fault here too for miscommunication and false advertisement so I will refrain using this site for future as well.
Car rented was not same category as car booked
Cons: I booked through your platform a SUV 4 door, 5 pax, 4 bags. I got the smallest existing 4WD (Suzuki Jimny) 3 pax , 2 bags. I had booked this one a bit more expensive than others offering for the size . very dissapointing . It does not seem to be Thrifty's fault, but Kayak's.
small, warn and prefect
Pros: 3dr Rav4,Car was rugged and prefect for the narrow, pot hole filled roads of the island. The rental office is in a small building just south of the terminal, don't expect much. Except expect nice people that will get you going and loaded up for your island adventure.
Misleading advertisement missing information about additional expences
Pros: Nothing , complete lie from both kayak and thrifty car rental
Cons: The car that was booked for us turned out a two door suv with no trunk and barely 4 seats ( the last two foldable) we were five and the booking was for SUV 5 people 5 pieces of luggage . Not sure who is lying kayak or thrifty !!
There were also a mandatory license plate fee , temporary drivers license fee , and mandatory insurance 4$/day that we’re not noted in the booking arrangement .
The “upgraded” car for higher rate of course was ridiculously small and in a rough shape . They tried to make me pay for stains that was like that when we got the car.
That is my second horrible experience with thrifty car rental and definitely the very last one. However I believe kayak has some fault here too for miscommunication and false advertisement so I will refrain using this site for future as well.
Car rented was not same category as car booked
Cons: I booked through your platform a SUV 4 door, 5 pax, 4 bags. I got the smallest existing 4WD (Suzuki Jimny) 3 pax , 2 bags. I had booked this one a bit more expensive than others offering for the size . very dissapointing . It does not seem to be Thrifty's fault, but Kayak's.
small, warn and prefect
Pros: 3dr Rav4,Car was rugged and prefect for the narrow, pot hole filled roads of the island. The rental office is in a small building just south of the terminal, don't expect much. Except expect nice people that will get you going and loaded up for your island adventure.
Monday | 08:00 - 22:00 |
Tuesday | 08:00 - 22:00 |
Wednesday | 08:00 - 22:00 |
Thursday | 08:00 - 22:00 |
Friday | 08:00 - 22:00 |
Saturday | 08:00 - 22:00 |
Sunday | 08:00 - 22:00 |
Cons: This place is a small parking lot owned by local mechanic. All cars are old and in terrible condition. I’ve had to return two cars as both had mechanical issues. Second car tire got flat over night after one day use. Don’t expect to see any real Budget quality I went to other rental Thrifty and got a perfect car for the rest of my trip. STAY AWAY from Budget on Antigua island!!!
Cons: We booked a rental car with Budget, when going to pick up the car they told us they didnt have any car for us. they had our reservation, but no car! We were told that this do happen and that they in those cases handed us over to Hertz instead. At Hertz we had to argue that we would have the same deal, as their cheapest car was gonna be $10 more expensive than the deal we had confirmed with Budget. This is absolutely ridiculous. We book a car, had a confirmation, then they dont actually have the car, ship us over to someone else and we have to pay a much more expensive price!
At Hertz we told them that the confirmation we had stated $25 per day, so the lady was going to clear it with the manager as this was lower than what their standard prices.
The representative came back after a few minutes and told us that they could do the $25 for us, as she had cleared it with her manager.
Foolishly of us, we did not double check this! They had a holding of $500 on our card, and when we asked what the total was we were told that it would be deducted from the $500 and the rest was going to be released again. We asked twice about the total and she did not tell us. We later realised that she had put $35 per day, instead of the $25 as verbally agreed, so obviously this was the reason why she didnt tell us the total!
We feel very cheated by the behavior of both Budget who didn't uphold the confirmation that they had a car for us and by the representative at Hertz who fully knew what she was doing!!
Pros: Brought the car to the hotel, is about all the positive I could write about.
Cons: Just about everything else, currently in communication with budget, regarding how dangerous, dirty and scary to drive the vehicle provided was.
Pros: Staff was friendly.
Cons: The car was dented all over, bumper coming off, rubber seal on the passenger side rear door falling off made door almost impossible to latch, water came through floorboard when it rains, and trunk could not be closed by my wife because she lacked the slamming force to make it latch. And more.....
Pros: Pick up and drop off.
Cons: Staff could be honest! There were two instances where individuals were very dishonest. It is the reason that I gave them the rating and will never again rent Budget.
Pros: It got us from point A to point B.
Cons: When we landed in ANU the budget rep told us they had no more cars, even though I booked months in advance. They forwarded us to Oakland Rent-A-Car. We were told they would “give us the same deal.” They gave us a total piece of garbage with 85,000 miles. Headlights broke first night. F-Budget.
Pros: Nothing. No one was at the counter in Antiqua when we arrived. After waiting we were finally helped by another car company that called Budget and put them on the telephone with us. They told us sorry but they didn’t ‘t have any cars for us.
Cons: Everything. No one there so no service. No cars. No help. No nothing. I would suggest you not listing them as a car rental agency in Antiqua
Budget handed us off to Dollar Rental
Cons: Budget didn’t have any cars on arrival, told us to go to Dollar. Terrible car, dents/scratches Every panel, missing trim, fogged headlights, had tire issue was told now MY responsibility (not one was above 15psi), bad wipers made it harder to see.
Budget Rental company name should be changed to rent a wreck
Cons: The mini van that was sourced through Kayak and Budget as issued to me with no other choice available was a very beat up and dented all the way around the vehicle, tires bald and rims dented. I had to add air to 2 of the tire 3 times during my weekly rental. The brakes had half their stopping power creating very concerning situations. The air condition never brought the interior of the vehicle below 75 degrees. I complained to the Budget rental location at the time of pick up and they claimed that the damage happened recently. I asked them how can they explain the rust in the dents if it happened recently? I was charged $830. from Kayak and Budget for a vehicle that was dangerous to my family. They vehicle had no right being rented in their fleet. The Kayak website showed a nice white mini van. Kayak and Budget did the ultimate Bait and Switch and ripped me off at the same time! I'm writing a letter to Trip advisor and also to the Antigua Board of Tourism about Kayaks and Budgets deceptive vehicle marketing. Should you require any additional information please feel free to call me (267) 738-7074 or Jamesrbell123@aol.com. Thanks Jim Bell
Pros: Nice peoples.
Junkiest rental I've ever had
Pros: The A/C worked good.
Cons: Car was ancient with over 47,000 miles. Wheels were a mismatched and mis-sized set of balding tires. Brakes squeaked. Radio didn't work. Didn't have a jack until I noticed and asked for one. When I didn't use the car for a day, the battery light came on (but at least still started). And this was the better car I got when I returned the first car they gave me because the speedometer didn't work and the engine light was on.
Never Again
Cons: We got to Antigua and we're told that we could only get the car we booked for more money because they have overbooked. They made a mistake and then they wanted us to pay more money for what we booked. It took us over 2 hours to figure out a different car and to pay a couple hundred more for it.
We will never go with budget again.
Cons: This place is a small parking lot owned by local mechanic. All cars are old and in terrible condition. I’ve had to return two cars as both had mechanical issues. Second car tire got flat over night after one day use. Don’t expect to see any real Budget quality I went to other rental Thrifty and got a perfect car for the rest of my trip. STAY AWAY from Budget on Antigua island!!!
Cons: We booked a rental car with Budget, when going to pick up the car they told us they didnt have any car for us. they had our reservation, but no car! We were told that this do happen and that they in those cases handed us over to Hertz instead. At Hertz we had to argue that we would have the same deal, as their cheapest car was gonna be $10 more expensive than the deal we had confirmed with Budget. This is absolutely ridiculous. We book a car, had a confirmation, then they dont actually have the car, ship us over to someone else and we have to pay a much more expensive price!
At Hertz we told them that the confirmation we had stated $25 per day, so the lady was going to clear it with the manager as this was lower than what their standard prices.
The representative came back after a few minutes and told us that they could do the $25 for us, as she had cleared it with her manager.
Foolishly of us, we did not double check this! They had a holding of $500 on our card, and when we asked what the total was we were told that it would be deducted from the $500 and the rest was going to be released again. We asked twice about the total and she did not tell us. We later realised that she had put $35 per day, instead of the $25 as verbally agreed, so obviously this was the reason why she didnt tell us the total!
We feel very cheated by the behavior of both Budget who didn't uphold the confirmation that they had a car for us and by the representative at Hertz who fully knew what she was doing!!
Pros: Brought the car to the hotel, is about all the positive I could write about.
Cons: Just about everything else, currently in communication with budget, regarding how dangerous, dirty and scary to drive the vehicle provided was.
Pros: Staff was friendly.
Cons: The car was dented all over, bumper coming off, rubber seal on the passenger side rear door falling off made door almost impossible to latch, water came through floorboard when it rains, and trunk could not be closed by my wife because she lacked the slamming force to make it latch. And more.....
Pros: Pick up and drop off.
Cons: Staff could be honest! There were two instances where individuals were very dishonest. It is the reason that I gave them the rating and will never again rent Budget.
Pros: It got us from point A to point B.
Cons: When we landed in ANU the budget rep told us they had no more cars, even though I booked months in advance. They forwarded us to Oakland Rent-A-Car. We were told they would “give us the same deal.” They gave us a total piece of garbage with 85,000 miles. Headlights broke first night. F-Budget.
Pros: Nothing. No one was at the counter in Antiqua when we arrived. After waiting we were finally helped by another car company that called Budget and put them on the telephone with us. They told us sorry but they didn’t ‘t have any cars for us.
Cons: Everything. No one there so no service. No cars. No help. No nothing. I would suggest you not listing them as a car rental agency in Antiqua
Budget handed us off to Dollar Rental
Cons: Budget didn’t have any cars on arrival, told us to go to Dollar. Terrible car, dents/scratches Every panel, missing trim, fogged headlights, had tire issue was told now MY responsibility (not one was above 15psi), bad wipers made it harder to see.
Budget Rental company name should be changed to rent a wreck
Cons: The mini van that was sourced through Kayak and Budget as issued to me with no other choice available was a very beat up and dented all the way around the vehicle, tires bald and rims dented. I had to add air to 2 of the tire 3 times during my weekly rental. The brakes had half their stopping power creating very concerning situations. The air condition never brought the interior of the vehicle below 75 degrees. I complained to the Budget rental location at the time of pick up and they claimed that the damage happened recently. I asked them how can they explain the rust in the dents if it happened recently? I was charged $830. from Kayak and Budget for a vehicle that was dangerous to my family. They vehicle had no right being rented in their fleet. The Kayak website showed a nice white mini van. Kayak and Budget did the ultimate Bait and Switch and ripped me off at the same time! I'm writing a letter to Trip advisor and also to the Antigua Board of Tourism about Kayaks and Budgets deceptive vehicle marketing. Should you require any additional information please feel free to call me (267) 738-7074 or Jamesrbell123@aol.com. Thanks Jim Bell
Junkiest rental I've ever had
Pros: The A/C worked good.
Cons: Car was ancient with over 47,000 miles. Wheels were a mismatched and mis-sized set of balding tires. Brakes squeaked. Radio didn't work. Didn't have a jack until I noticed and asked for one. When I didn't use the car for a day, the battery light came on (but at least still started). And this was the better car I got when I returned the first car they gave me because the speedometer didn't work and the engine light was on.
Never Again
Cons: We got to Antigua and we're told that we could only get the car we booked for more money because they have overbooked. They made a mistake and then they wanted us to pay more money for what we booked. It took us over 2 hours to figure out a different car and to pay a couple hundred more for it.
We will never go with budget again.
Monday | 08:00 - 19:00 |
Tuesday | 08:00 - 19:00 |
Wednesday | 08:00 - 19:00 |
Thursday | 08:00 - 19:00 |
Friday | 08:00 - 19:00 |
Saturday | 08:00 - 19:00 |
Sunday | 08:00 - 19:00 |
Pros: It sucked
Didn't get the car I booked
Pros: The convenience of picking up the car at the airport was great.
Cons: Booked a premium 7 seater SUV and received a regular 5 seater. I was told that they don't offer any premium SUVs and was asked to pay more for a 7 seat minivan.
Pros: That it was right at airport
Cons: We were at Avis counter for 1 1/2 hrs trying to just get our car
And I had a reservation
This is unacceptable
Pros: It sucked
Didn't get the car I booked
Pros: The convenience of picking up the car at the airport was great.
Cons: Booked a premium 7 seater SUV and received a regular 5 seater. I was told that they don't offer any premium SUVs and was asked to pay more for a 7 seat minivan.
Pros: That it was right at airport
Cons: We were at Avis counter for 1 1/2 hrs trying to just get our car
And I had a reservation
This is unacceptable
Monday | 08:00 - 22:00 |
Tuesday | 08:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 08:00 - 22:00 |
Friday | 08:00 - 22:00 |
Saturday | 08:00 - 22:00 |
Sunday | 08:00 - 22:00 |
Pros: The staff was helpful and drop off was good.
Cons: The vehicle was outdated and not cleaned. There was no windshield washer fluid to even clean the windshield. I was not impressed with the standard of the vehicle and I washed it prior to using. Whilst driving I also realized the vehicle is in need of shocks and a general service.
Cons: There was no car when I got there. I was forced to get another company and pay more. This seem to be because of the festivities in the island. They knew they could get more then the price I reserved for the car.
Pros: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Cons: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Pros: The service was stellar! They upgraded us to an SUV due to the car we were meant to be picking up not having been properly cleaned prior to our arrival.
Cons: The car was very old and appeared to need some engine maintenance.
Piece of Junk
Pros: Car was filthy, bad breaks ans suspension. Our hotel concierge had them bring us a new car which was better but that says very little. I would recommned having your resort book a car for you- they seem to get better cars.
Pros: The staff was helpful and drop off was good.
Cons: The vehicle was outdated and not cleaned. There was no windshield washer fluid to even clean the windshield. I was not impressed with the standard of the vehicle and I washed it prior to using. Whilst driving I also realized the vehicle is in need of shocks and a general service.
Cons: There was no car when I got there. I was forced to get another company and pay more. This seem to be because of the festivities in the island. They knew they could get more then the price I reserved for the car.
Pros: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Cons: Have a new management service on entire revamping of the entire staff unit. They were rude all of them you observe how they speak to other customers. They were no help at all whatever is the issue they do not try to help resolve it at all.
Piece of Junk
Pros: Car was filthy, bad breaks ans suspension. Our hotel concierge had them bring us a new car which was better but that says very little. I would recommned having your resort book a car for you- they seem to get better cars.
Monday | 08:00 - 22:00 |
Tuesday | 08:00 - 22:00 |
Wednesday | 08:00 - 22:00 |
Thursday | 08:00 - 22:00 |
Friday | 08:00 - 22:00 |
Saturday | 08:00 - 22:00 |
Sunday | 08:00 - 22:00 |
Monday | 08:00 - 21:00 |
Tuesday | 08:00 - 21:00 |
Wednesday | 08:00 - 21:00 |
Thursday | 08:00 - 21:00 |
Friday | 08:00 - 21:00 |
Saturday | 08:00 - 21:00 |
Sunday | 08:00 - 21:00 |
Car rental companies that offer shuttle or pick-up services from St. John's V.C. Bird Intl Airport to off-airport locations include Ace, Avis, Budget, Dollar, Drive A Matic, E-Z Rent-A-Car, Hertz, and Thrifty.