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T'way Air information
|Top route||Jeju City to Seoul Gimpo Intl|
|Top airport||Jeju City|
I can't board the 2nd flight due to the last 1st flight. In the 1st flight check-in, I can't board due to the stupid problem of K-ETA visa. The booking system and the flight company should inform the customer a few days earlier. This is the worse experience in my life. I won't use KAYAK and the airline anymore. My friends were also surprised about this stupid situation. I won't use KAYAK and T'way anymore.review from
I can't board the flight due to the K-ETA problem. You should inform the customer clearly a few days before the flight. I can't cancel/change the flight now. This is the worst experience in my life. I also never hear about this kind of bad experience. I won't use the booking system and the flight company anymore.review from
Pros: exit row seat was comfortablereview from
Pros: We received great assistance at the check-in counter and were helped out even though we arrived late. The ground crew was actually great.
Cons: We only got water. Felt like a bus ride. Minimum comfort but fair for the price.review from
Pros: The ground staff and air crew were pleasant and professional.
Cons: The staff could have better managed the stowage of large carry-on luggage, which slowed boarding and threatened passenger safety..review from
Nicest and most professional crew!
Pros: The professional courtesy and efficient execution of the crew during the entire flight.
Cons: Boarding, kind of a controlled chaos when it started. People just line up and go! But it worked!review from
Baggage fees astronomical
Pros: Nothing stands out after shelling out over $300.oo US dollars for 3 bags. Our bags were first off the carousel
Cons: We had no prior notification of the fees, we assumed we had to pay for baggage but it cost more than the ticket. We upgraded to the "comfort seats" very narrow, in front with no legroom because of the bulkhead, We couldn't load first so our carry on we're behind us, a pain when getting off the plane.review from
The worst airline among all the cheap airline
Cons: A check in was over crowded , it's take almost 50 minutes . The check in counter persons have bad attitude with passenger . The service in- flight is horriblereview from
can not check-in online
Pros: find no where to check-in online, and do know how much weight i can carryreview from
Need Online Check In!
Pros: No online check in to expedite the process. Everyone had to wait in line for manual check in, which resulted in at least 30+min time lost which made it tight for boarding.
Cons: Online check in please.review from
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T'way Air route map
Top airports served by T'way Air
- Jeju City Airport (CJU)
- Seoul Gimpo Intl Airport (GMP)
- Incheon Intl Airport (ICN)
- Daegu Airport (TAE)
- Busan Gimhae Airport (PUS)
- Cheongju Airport (CJJ)
- Osaka Kansai Intl Airport (KIX)
- Gwangju Airport (KWJ)
- Da Nang Airport (DAD)
- Fukuoka Airport (FUK)
- Tokyo Narita Airport (NRT)
- Bangkok Suvarnabhumi Airport (BKK)
- Bangkok Don Mueang Intl Airport (DMK)
- Kaohsiung City Airport (KHH)
- Sapporo Chitose Airport (CTS)
T'way Air contact information
- TW IATA Code
- +82 1688 8686 Call
- twayair.com Visit