Pros: Pasamos una situación la cual no quisieron bregar
Cons: Good airline, it’s a shame they stopped flying internationally. But I have no complaints about their service
Pros: All went smooth since the check in until landing.
Cons: On board service
Pros: We were concerned due to the poor reviews, but this flight was absolutely adequate for our needs. It was a very short flight with no food or beverage service. The check in and boarding process went smoothly despite some language barriers. The plane was small and the seating was slightly cramped.
Cons: Tame charged me because my ID number was not in reservation when checking in. I always fly this route and never had this issue. I later spoke to another Tame agent and he said that he would have resolved without having to charge me. Poor customer service from Tame.
Pros: It was quick boarding
Cons: The flight was delayed. It also had a gate change.
Pros: On time
Cons: Entertainment onboard
Cons: I was charged and extra 11.20 for 6 people for the passport numbers not being entered ahead of time. When the flight was booked there was not even a slot open for that information. When explaining that to the person at the counter she said, "well either you pay it or you dont board the plane."
Cons: The connection in NY was over 5 hours. No place to wait in the Aeroflot terminal. No lounge. No restaurants. No sympathy from Aeroflot. 3 hours in hard plastic chairs. Check in at least allowed us access to a nice waiting area.
Cons: Seats very uncomfortable
Cons: If they would have blankets for us, the plane was too cold
Pros: Yes
Cons: Thank you
Pros: Pilots did an excellent job. flight attendants were professional and helpful. pre flight help to get me and my backpack to the plane was excellent once they understood i could not carry anything. check in was prompt and excellent with the checkin helping to put my luggage on the weight machine.
Cons: Training people to be multilingual would help the customers. Tho I speak several languages, unfortunately Spanish is not one of them. So I had a difficult time explaining that i had been mowed down by an out of control bicyclist who sent me to the ER three times for severe trauma.
Pros: Nothing
Cons: No leg room couldn't even move, old plane, 2 hours delayed, had to pay extra money because according to the airline I did not have my passport number on my reservation.
Cons: Food was horrible! Seat was very old and uncomfortable
Pros: Great landing at JFK. Terrific pilot
Excellent
Pros: Good trip
Cons: N/a
Delicious
Pros: Excellent customer Services
Good price during the holiday break.Basic service with outdated planes
Pros: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Cons: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
Good price during the holiday break.Basic service with outdated planes
Pros: The price was really good considering it was during Christmas time. The service was punctual and the crew was polite.
Cons: The planes are really outdated, even with ashtrays in the seats. There are no movies available in any flight.
Pros: Muy pintual
Pros: La puntualidad
Lost flight
Pros: Nothing
Cons: The fact that I lost my flight because website vayama changed my flight itinerary and didn't airlines know
Miserable
Pros: I liked that it was nonstop, but the time was terrible - 1:45am.
Cons: Everything took way too long and the flight was uncomfortable. Since it was an overnight flight, I was hoping to sleep. There was absolutely no sleep to bechad. The seats were tiny, they barely reclined, so getting into a comfortable position was impossible.. One child (about 4 or 5 years old) wouldn’t stop crying or talking loudly or playing some noisy game on her parent’s phone. The flight was jam-packed. Because I was feeling lousy - tired and irritated - I just couldn’t eat much breakfast. Not in the moi to eat eggs at 6am. It’s really too bad, since the flight was fantastic from Nee York to Quito.
Uncomfortable airline
Pros: Direct fight
Cons: The monitors did not work and very old interior plane design.
Cons: We were told in flight had been cancelled in their system, and had to wait 30 minutes for them to rectify a problem that we did not cause. We sat on the tarmac for two hours-the pilot did not say why. Service was. Horrible? No toilet tissue in bathrooms, plane leaking, no cushions on some seats....horrible experiemce
Delayed.
Pros: They were able to get me seat up front
Cons: The delayed boarding really bummed my nephew and I. We were arriving late in Guayaquil and understood the risk of arriving late but this made things much worse.
Cons: Incompetent corrupt bankrupt government run airline. They tried to switch flights canceled flights change itineraries and do whatever they could do to charge additional fees I will never travel with Tame airlines again
Worst experience
Cons: Sits are very old and very uncomfortable for long flights
Pros: Flight was very smooth the flight is friendly
Cons: None
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