10.0 Excellent2019 Jul 22
Easy pickup, and very quick serviceNothing, just the cold weather and rain hahahaha
2.0 Mediocre2018 Oct 04
Nobody there!!!NothingWhen I went to pick up car at 1pm at the airport office there was no representative at desk. I waited for an hour before having to rent from another company. Poor service from both Kayak and Budget
10.0 Excellent2018 Sep 17
We arrived at the airport and a Budget employee showed up immediately. We unloaded our belongings from the car and took it into the terminal and the Budget man took the car away. It could not have been easier.There were no instructions anywhere about returning the car at the airport so we were confused until the Budget man showed up.
2.0 Mediocre2017 Feb 20
Didn't like being lied to.
3.6 Mediocre2017 Jan 03
Not given the car reservedI had reserved a Yaris, knowing that I didn't have a lot of passengers, but did have a lot of luggage so I needed something with some trunk space. I was given a Citroen B3 hatchback, with very little trunk space, only one piece of luggage fit in the trunk, but I was told that it was the same category, so I couldn't have something with more trunk space without upgrading. In the end I had to pay almost double to upgrade, but had no other choice as I had five bags and no where to keep them.
10.0 Excellent2016 Dec 28
Temuco ChileGreat service, clean car and pleasant agent. The rental car company desk was not open when we returned the car, which was no problem, but if no one had been there when we wanted to pick the car up, that would have been a problem.
6.8 Good2016 Dec 05
Car was clean, nice.We stood in line a long time in Temuco, both pick-up and drop-off. The pending charge on my cc was huge and a surprise. It's gone away but didn't like the surprise charge or size of it.
10.0 Excellent2016 Oct 17
Customer service, the car and return service was fast and easy. In total was perfecto