|Top route||Mexico City Benito Juarez to Cancun|
|Top airport||Mexico City Benito Juarez|
To was delayed nearly 3 hours
Don't fly them. Stick with an Airline from America they can help you better and you gat a way better deal. And they don't nickel and dime you for everything. And there is ppl there to help you. My 1st and last time any Mexican Airline
1 hour delay, not reported anywhere
On Time it’s importan
Should have flight tracking info more easily displayed in cabin
For no obvious reason. Flight delayed 1 hour. Parked on tarmac. A lot of turbulence. Crew was nice. I really try not to use this airline overall.
Flight delayed for more than an hour. Boarding gate was changed. Boarding area was too crowded. There were not enough seats in the boarding lounge for passengers awaiting for the flight for hours.
2 hours late they charge me for my 16kg luggage $125 dollars and also before that I pay $41 online for 15kg and they said I didn't pay
Departure Flight time kept changing. The only non-stop flight was at 8:45 pm. They need to provide at least one option of an earlier non-stop departure time for people that work the following day.
Delayed 2 hrs
Clean And on time
I lost my luggage 😡
Easier access to the entertainment it didn’t work
I wouldn't recommend this airline they don't care about costumers
Terrible, will never fly again with them.
It sucks not being able to check in online. It just makes everything faster. Their policies sucks I will never consider again finding my flights on Kayac
Uncomfortable generally. No leg space unless you pay for front seats and they usually get delayed between 30 - 60 mins, sometimes more. If you can find other options at a reasonable price, don't think twice.
Too many VIPs
They made us pay $20 for each carry on bag that we take for free on every other flight. The flight was 2 hours late. There was nothing free on the flight, no water, pretzels, nothing. It was a 2 hour flight and the crew sped through the cabin serving things that nobody bought. The Airbus 320 had absolutely no screens on the back of seats, no inflight entertainment or information. Bare bones service, not pleasant.
Canceled my original flight about 3 hours before hand
Great flight with a great crew. So cheap and yet so wonderfully fulfilling. Wish other airlines were this comfortable and well run.
Both flights were late. AVOID THIS AIRLINE.
It was an ok Flight bur pilot humor during announcements make it great
Is was very nice all the crew by
More need for sanitary
On board VivaAerobus flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the VivaAerobus assistance team will most likely ask you to pay extra for checked luggage.
VivaAerobus offers direct flights to 54 cities in 4 different countries. Cancún, Mexico City, and Monterrey are the most popular cities covered by VivaAerobus.
VivaAerobus concentrates most of its flight operations in Mexico City.
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