Washington, D.C. hotels in Foggy Bottom - West End

Cons: My Only complaint was that when asked about parking they told me they have a Valet. Afterwards a friend told me he parked himself for free. Not sure if they changed their rules or it was just poor communication. Either way i paid like 35$ extra each night.

Cons: The hotel was old and it was obvious that it was old.

Cons: Aging facilities. One of the buildings located across the street from homeless people in tents, which brings you back to reality about ther affordable housing situation within this country.

Cons: The carpet in the room was dirty. There is no fan or window in the washroom so steam from the shower stays in the room, this causes humidity and mold. I'm allergic to mold so this was very uncomfortable. The hotel has two towers, and only one common washroom with one stall located in the other tower. If you have a late flight out you can store your suit cases but no place to change. The toiletries were advertised as designer. It was bath and body brand. The washroom was dirty, hair in the tub. I don't recommend the Hotel for physically challenged guests as there are steep stairs up to the elevator from the lobby. I had to struggle with the suitcases up the stairs. Beware that the hotel charges if there are more than 2 occupants in the room. This was not disclosed at booking. They also charge for incidentals at check in. I found this Hotel to be Overpriced for what you get. I stayed at the Marriott down the street last year, I payed about the same and had a much nicer room, pool, etc.

Cons: Really nothing to complain about. The parking is expensive, and valet only but you don't really need a car to see the DC tourist sites, and the parking fee was comparable to every other hotel in the area. Free breakfast would have been nice, but I don't expect it in this type of hotel. I didn't use the restaurant, and instead went to Starbucks for breakfast and coffee.

Cons: The television in the room is extremely outdated and did not provide a clear picture.

Cons: There was a transitional issue with the heating and air. We were between hot and cold days so the heat was the only option- no air conditioning. It was warm in the room on the hotter days- they did provide us with fans which helped. If it had been warmer outside it would have been very difficult to sleep.

Cons: The parking was a little expensive.

Cons: Need to upgrade cable to HD service. No restaurants or cafes nearby--at least I couldn't find any.

Cons: The room was extremely cold, and when we turned the heat on, the vent blew colder air out. We called the front desk and were informed that they had "switched over" the system and that even though it was turned to heat it would only cool the room. We were told a space heater would be sent to the room, but one never arrived and then hours later we were told they were out of space heaters. If the heating and cooling system can be "switched over" then presumably it can be switched back, so my question for this hotel is if everyone was so cold that you ran out of heaters, why not switch the ability to heat rooms back on? Overall it was kind of bizarre and extremely inconvenient to have to wear coats indoors and put a damper on our otherwise-pleasant stay.

Cons: BEDBUGS. I had to launder everything and throw away my luggage. very annoyed. have stayed here before but will not be going back.

Cons: TV didn't work very well. The front desk didn't know all the routes and ways to get to the DULLES airport.

Cons: Parking. We ended up finding a parking garage up the block for $16 a day which was great.

Cons: Nada

Cons: The bed was too soft.

Cons: At midnight before the morning I was flying to DC I received an odd (non-customer-facing) zendesk email informing me that River Inn had overbooked and would not honor my reservation. We called (800.468.3578) and were told that I would be re-booked at 1 of 2 nearby hotels—and I would be informed which by email before 5:30 AM. No email arrived. I called the number again at 8:30 AM (as I boarded the plane and after sitting on hold was eventually assigned to Washington Circle. Customer service was very helpful but looking back on it, the system wasn't able to make their own promised deadlines, causing unnecessary anxiety. When I arrived at the new hotel, there was more trouble: the room they had booked was only available for one night and then I would have to move so they downgraded me to a room so I could stay for the duration. Oy vey!

Cons: We were excited they had free bikes which we signed up for but after going a mile or so we realized they were in bad shape and not really safe so we turned around and went back and went for a walk instead. The helmets weren't safe either.

Cons: The staff were very friendly but we noticed that the toiletries and towels were not replenished regularly during our stay, which was disappointing as it was not a cheap hotel. It was nice to have a kitchenette but the fridge was old and very loud, as was the AC unit, which was also very loud.

Cons: Parking exorbitant- $42 a day. Entry and exit to parking lot a pain. Internet access spotty.

Cons: room could have been a little cleaner

Cons: Location requires walking or driving. It’s at least a mile to Georgetown. At least a mile to DuPont circle

Cons: Everything met my expectations.

Cons: Room was a little warm despite the air conditioner on high.

Cons: No negatives really. We did have a problem control the air temperature/freshness at night, but that might have been because it was a warm weekend in spring -- maybe the air conditioners weren't on yet?

Cons: The bed. Way too uncomfortable. I'm in the mattress business (Sleepy's), if you need new mattresses, let me know!

Cons: The view from our room was not great, but we didn't care.

Cons: breakfast service downstairs extremely slow I ordered smoked salmon bagel and cream cheese with C it took over 30 minutes to get it to me the serverwas very flustered I asked for a to go box she just gave me just the box with no wax paper to take away my food.

Cons: The room was filthy. It was NYE so we didn't make a big fuss about it but we were not happy right away. Random sprays of stuff on the walls, a nice little white stain on the bed skirt. The first thing we did was check for bed bugs and luckily there were none. We went out for a nice dinner and when we got back there were security guards in the lobby who stopped us and asked if we were guests but we just nodded and he let us right by. We spent the rest of the night listening to one of our neighbors break glass and toss furniture around- I get it it's NYE but we didn't think this hotel was that kind of place or we never would have paid this much to stay here. The only thing the front desk did was offer us comped breakfast and to have security "look around". The final blow came upon checkout when we found out the valet fee was $50! $50?! Why not offer to comp that instead of breakfast no way we were gonna eat something made in this filthy place.

Cons: At times wait staff was sparse

Cons: Expensive valet parking.

Cons: If it had a pool it would have been perfect, but otherwise it was fantastic. Service at the in-hotel restaurant was slow and food was a little overpriced compared to the excellent food you could get around town.

Cons: No coffee in the rooms!

Cons: Morning coffee ( that was free!) was horrible

Cons: One comment, the cleaning staff woke us up at 8AM to ask us what time we wanted the room cleaned. I thought that was a little weird... would generally prefer they just come when we're not there.

Cons: I wish ice machines were on each floor however when I ask for ice at the front desk, I was supply with a bag.

Cons: - Room wasn't ready on time - Staff in lobby area; not so friendly - Corridors were very warm

Cons: The service this trip was underwhelming. Few encounters with rude staff. The check in process was inefficient, rooms weren’t ready for hours after normal check in time and no call or notification when they were ready. Also, hair in the bathroom from previous guests.

Cons: Georgetown Inn West End says NO to Customer Service I inadvertently made a reservation at this hotel. I did not know I had paid for a room through booking.com until three days after I paid. However, the hotel staff rudely and apathetically told me they could not do anything about this issue. Robot-like, Grace told me about their cancellation policy over and over but did not offer to assist me in any way, even though I was unaware of the reservation and, obviously, unaware of the cancellation policy. To recap, despite not being aware of a reservation at the Georgetown Inn West End and not stepping foot into the Georgetown Inn West End, I was charged for a full night's stay at the Georgetown Inn West End. Terrible customer service experience. Stay away!

Cons: As of Aug 31, the lobby was undergoing renovations. I didn't know that prior to my arrival. Not a big deal, my room was perfect. Just a heads up for future goers. Valet parking was $45/day, but you can come and go as you please. They do have self parking that's a bit cheaper. Pick your poison.

Cons: No free wifi in the rooms. Confusing information about how to get room service

Cons: Attempt to park in such a small area

Cons: Small room. But overpriced.

Cons: Signed up for a 3 person hotel room - was changed an extra $20 for a double bed attached to a dolly so that we all had a place to sleep....I guess the room can fit three but not the beds...beware. The concierge asked "will all three of you be sleeping in the king size bed?" I said "No, of course not. I signed up for a 3 person room..." anyway lost $20....