Pros:Staff was very accommodating both for pick up and drop off.
Cons:Price for a subcompact was a little high but compatible with the competition.
Pros:The car was clean
Cons:The staff tried to change the price of the rental, they didn’t communicate very well about pick up door off location and then condescendingly asked “do I need to get my manager involved?” I was able to talk to the manager and and get the price I was quoted but not without hassle
Cons:The person at pick up should have gone over everything as we were charged a ton for being slightly over the drop off time. I didn't realize the drop off time was then. They seemed to be more interested in making sure they had a credit card to charge instead of giving you then correct information.
Cons:Drop off at airport was super easy.
Pros:4 Wheel Drive Snow Tires Reliability while in the Yukon and all it can throw at you! Thanks!
8.0 Very good
Pros:The manager was very accommodating very positive. Great customer service.
Cons:No one told us about the large amount for deposit over the phone.
Cons:A bit of a line up. A small operation with 4 cruise ships in town. Car, and information given was great. I highly recommend driving to Whitehorse if you have at least 8 or 9 hours.( can be done in 7 hours) Very scenic drive.
Pros:What's not to like? The car was ready when I arrived, and I was on the road in minutes. The staff were very good. This is the place to rent a car in Skagway AK!
Pros:Good selection of cars, quality of available vehicle overall is excellent. Onsite personnel are friendly, helpful and professional.
Cons:Somewhat pricey, but in Skagway, AL (pop 1057 as of 2015), they are pretty much the only game in town, as far as I know. Office could be a bit more spacious.
Pros:Everything was great. The car was clean, filled with gas and ready to go when we arrived. Paperwork was handled quickly and efficiently and I appreciated the emails I received prior to pick-up confirming the AVIS location. We were fortunate in that it was a slow day for AVIS -- I was informed that the next three days they were sold out which would certainly affect the pick-up experience. Good value for Skagway, but expensive by lower-48 standards!
Pros:Counter is right next to baggage claim, so you can get your car while waiting for your luggage.
8.8 Very good
Cons:did not tell us the rear hatch release was located under the right taillight. Had to go on the internet to find out the next day
Pros:PICKUP and drop off was quick and easy . The upgraded vehicle was nice and it met my needs.
Cons:There was no vehicle manual in the car.
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