Recent reviews
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- Negative
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2.0
Cons: Advise consumers of credit check and credit card hold prior to picking up vehicle.
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2.0
Cons: Letting me cancel my reservation when a personal circumstance occurred.
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10.0
Cons: Nothing
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8.4
Pros: Staff is always friendly and helpful.
Cons: Boy did I dislike that Nissan Sentra.
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5.2
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pros: It started right away It had reasonable power The brakes worked!
Cons: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!
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10.0
Excellent!
Pros: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
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10.0
Incredible Customer Service
Pros: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Cons: It was all perfect
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10.0
Pleased.
Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
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10.0
Cons: Nothing
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10.0
Excellent!
Pros: We were called out of state for the unexpected death of a family member. Needless to say we were under a great deal of stress. We rented a car with pick up and return at the Wilkes-Barre/ Scranton PA airport. The agent taking care of us, named Tia, was extremely competent, friendly and very compassionate. The car suited our needs in every way, all transactions went smoothly but the best experience of all was dealing with Tia. Hertz can be most proud of this associate and we are grateful she made an unpleasant time in our lives much easier. If all Hertz agents are as top notch as Tiaa, hertz will always be our first choice for any future car rental needs.
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10.0
Incredible Customer Service
Pros: The agent that took care of me was simply amazing. The experience was thorough, quick, accurate and friendly.
Cons: It was all perfect
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10.0
Pleased.
Pros: Pre-payed . Hopefully no additional charges as others have stated . Easy in , easy check out Wish I had rented sooner !
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2.0
Cons: Advise consumers of credit check and credit card hold prior to picking up vehicle.
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2.0
Cons: Letting me cancel my reservation when a personal circumstance occurred.
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5.2
Pathfinder Stripper-No options at all @ $76.00 per day!- In Scranton!
Pros: It started right away It had reasonable power The brakes worked!
Cons: No outside thermometer Just a "Low Temperature Outside" note. That doesn't help much when the difference from 31F to 33F makes a big difference! No backup camera, No remote start. No auto headlights. Just a mediocre car without the frills mist other offer!
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