Car rental at Wilkes-Barre Scranton Airport

Car rental at Wilkes-Barre Scranton Airport

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Scranton, PA, United States - Wilkes-Barre Scranton
28 May — 4 Jun
Same drop-off
Scranton, PA, United States - Wilkes-Barre Scranton
Sat 28.05
Noon
Sat 04.06
Noon
Driver's age:

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Wilkes-Barre Scranton Airport car rental reviews and directory

Rated #1
National
Best rated
10 Excellent (1 review)
1 location in Wilkes-Barre Scranton Airport
National
Locations in Wilkes-Barre Scranton Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2022 Jan 03
Friendly receptionist. Choices of vehicles in class reserved. I returned the vehicle more than a day early, but didn’t get a refund for the day. That would’ve been nice. Also, I was quoted one price and charged more at check out.
Rated #2
Enterprise
10 Excellent (2 reviews)
1 location in Wilkes-Barre Scranton Airport
Enterprise
Locations in Wilkes-Barre Scranton Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2017 Jan 09
Hassle free, friendly and efficientFolks at the desk waited for me even though flight was late .... near midnight when i got in! They were very cordial and accomadating!
Rated #3
Avis
7.5 Good (17 reviews)
1 location in Wilkes-Barre Scranton Airport
Avis
Locations in Wilkes-Barre Scranton Airport
  • 7.7
  • 7.6
  • 7.5
  • 7.6
  • 8.3
Recent reviews
2.0 Mediocre2022 Mar 20
Car cancelled the night before my trip.
4.0 Okay2021 Oct 22
They were out of cars and gave me a pickup truck instead. The truck smelled as if someone had smoked weed in it. Apps on the truck were optimized for Canada, so my phone did not sync up. The customer service was good though and helpful at pickup. When I told them the smoke situation they noted it and apologized.
2.0 Mediocre2021 Mar 16
They told me over the phone it was 150$ deposit but when I got to the counter they said it was 250$ deposit which I did not have. Now I have to wait 10 days to get my 135$ refund for the cost of the rental which I could not rent because I didn’t have the 250$. For deposit. Poor communication. Workers should have been I sync..
4.4 Okay2020 Jul 07
I was giving an accident car
10.0 Excellent2018 Dec 21
Everything was goodAgent was efficient and friendlyAgent was efficient and friendlyNothing
10.0 Excellent2017 Nov 13
Great ExperienceFriendly fast service
2.4 Mediocre2016 Sep 09
Car had too many miles on it. I switched the AC next day and the air smelled like Urine.
10.0 Excellent2015 Nov 09
Excellent serviceAll was exelenteNothing
Rated #4
Hertz
7.4 Good (25 reviews)
1 location in Wilkes-Barre Scranton Airport
Hertz
Locations in Wilkes-Barre Scranton Airport
  • 7.9
  • 7.4
  • 7.4
  • 7.6
  • 7
Recent reviews
10.0 Excellent2021 Nov 22
Customer service was very accommodating.
1.9 Horrible2021 Oct 14
I didn't see the fine print that stated Hertz counter closed at 8:00 PM. Our plane landed @ 8:45 PM and by the time we arrived at the Hertz counter it was closed. There was a sign posted on the counter that stated they were closed. The other car rental agencies were open, in fact National was the only only agency that had a car for me and my wife. I tried calling Hertz Customer Service center only to be transferred and ultimately disconnected. I tried calling back to no resolve. I understand Scranton Airport is not a major hub; however, Hertz knew I was due in, in fact the agent called my cell phone - while I was in the air - to let me know I was late and that she was about to leave and to contact her back. If National didn't have a car for me I don't know what I would have done, my family, whom we were visiting was over a 100 miles away, and elderly. Instead using small print to identify that they close @ 8:00 PM, they should ensure their customer understands their limitations - which their competitors didn't seem to have.
10.0 Excellent2021 Sep 26
Hertz is very reliable.
1.9 Horrible2021 Sep 18
Car I booked was not available. Gave me a van with 60k miles. Shook violently when breaking. Previous accident.
1.9 Horrible2021 Aug 24
They didn’t honor my reservation and said they didn’t have any more cars. They said since I had a reservation from a third party that the third party didn’t have access to the inventory. Someone behind me had Hertz reservation and was able to get a car. I was unable to get a rental car for my trip
2.0 Mediocre2021 May 25
Would've been nice if the counter was open when my flight arrived. The National/Enterprise counter was open. Hertz, Avis and others were closed. Such is life, I guess.
2.0 Mediocre2019 Nov 08
Advise consumers of credit check and credit card hold prior to picking up vehicle.
2.0 Mediocre2019 May 05
Letting me cancel my reservation when a personal circumstance occurred.
10.0 Excellent2019 Apr 22
Nothing
8.4 Excellent2018 Jun 18
Staff is always friendly and helpful.Boy did I dislike that Nissan Sentra.
Rated #5
Dollar
7.3 Good (19 reviews)
1 location in Wilkes-Barre Scranton Airport
Dollar
Locations in Wilkes-Barre Scranton Airport
  • 8.1
  • 7.9
  • 7.1
  • 6.7
  • 7
Recent reviews
10.0 Excellent2021 Sep 05
One of the bests experience I ever had with a rental car thank you so much
7.9 Good2021 Jul 10
It was an uneventful week. The car a Nissan Altima had over 35000 on the odometer though a little worn out ran perfectly. Surprised to get an average of 39 mpg over the rental period. No worries and no complaints.
2.0 Mediocre2021 Jun 29
They lied to me about return pricing when I had to change airport drop-offs due to a death in the family. Awful people.Better customer service. Maybe it was just the Philly location, but they were terrible people.
2.0 Mediocre2021 Mar 10
Disastrous customer service. Tried to cancel.
4.4 Okay2020 Oct 20
Friendly staff - Long Wait for vehicle - Vehicles was found to be defective 30 minutes away - Roadside service was non existent - Counter was literally closed, 5 after 5 at an airport, when showed back up to request new vehicleDue to the experience I'd more than likely avoid Dollar all together in the future, not worth the issues
2.0 Mediocre2020 Jun 30
Yes staff was friendly but didn't get no rental
6.4 Good2019 Dec 23
Flight delayed, rental office closed., so we had to make other driving arrangements. Picked up rental the next day. Your company refused to give a refund for the day not used! Not happy.
10.0 Excellent2019 Dec 09
All easy.Wish the cars were under cover . . . was very cold and windy for pick up and drop off.
8.0 Excellent2019 Oct 05
The drop off took forever at the airport. Almost missed my flight. They weren't busy just lazy and incompetent.
10.0 Excellent2018 Nov 19
The car should have mats.
Rated #6
Budget
7.1 Good (29 reviews)
1 location in Wilkes-Barre Scranton Airport
Budget
Locations in Wilkes-Barre Scranton Airport
  • 7.5
  • 7.3
  • 7.1
  • 6.9
  • 7.1
Recent reviews
2.0 Mediocre2021 Nov 11
Arrived to pick up car and budget did not have a car for me
2.0 Mediocre2021 Feb 04
They Don’t Have Car Disponible
8.0 Excellent2019 Aug 12
Pick up and drop off were very easy.There was a shuttle from the drop off point to the airport terminal. I found that out by asking another customer. The employee from Budget should have told me that when she came over to ask if I filled the tank and to leave the car running.
10.0 Excellent2019 Jul 16
Smooth experience all around.
10.0 Excellent2019 Jun 14
Very friendly and fastKeep up great work and thank you!
10.0 Excellent2018 Sep 11
Great deal ! Comfortable and dependable. Easy pick up and drop off. Will definitely be using your service in the near future.
10.0 Excellent2018 Jun 20
QUICK SERVICE BEST PRICE FOR ONE WAY RENTALI like the quick serviceHard to get a hold of on phone
10.0 Excellent2017 Nov 18
My rental in Avoca? What are you talking about? Is Avoca another name for Scranton?
8.0 Excellent2017 Jul 17
Nice car, great mileagePrice was reasonable for a one-way rental. Car was nice, comfortable on a long trip and got great mileage.There was no one at the Budget counter a the Wilkes-Barre Airport, and an employee from a different company had to direct me to the Avis counter, which was one counter away. There should have been a sign directing me to Avis, or someone from the Avis counter should have called me over when I was standing at the Budget counter for a few minutes. The log in had to be done twice because the tablet malfunctioned.
6.0 Good2017 Jul 03
Mediocre car
Easirent
1 location in Wilkes-Barre Scranton Airport
Easirent
Locations in Wilkes-Barre Scranton Airport
Recent reviews
Sunnycars
1 location in Wilkes-Barre Scranton Airport
Sunnycars
Locations in Wilkes-Barre Scranton Airport
Recent reviews
93 travelers who rented a car in Wilkes-Barre Scranton Airport gave the car agency they used an average rating of 7.4

Car rental locations at Wilkes-Barre Scranton Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Wilkes-Barre Scranton Airport

  • A car rental at Wilkes-Barre Airport (AVP) will suffice if you're looking for convenient transportation means to and from the airport. The primary benefit you'll accrue is traveling on your terms, meaning that you won't need to follow taxi or ride-share time schedules. It's also advantageous compared to public transit means, as you'll not have to wait for a bus and risk extending your travel time longer than necessary. With a car rental, you'll minimize your travel costs, as renting a vehicle for an extended period is less costly than paying for multiple short trips.
  • Renting a car in Wilkes-Barre Scranton Airport is fast and straightforward, with rental counters present on-terminal. You can step out of your plane and get behind the wheels within no time. Moreover, car companies usually have their fleets of vehicles right outside the terminal, so you'll not endure any shuttle waits for drop-offs at the car lot. You can also accelerate the pick-up process by leveraging individual company resources, including amenities present to avoid long lines.
  • When you're ready to return your Wilkes-Barre Scranton Airport car rental, you'll find the process easy since it involves dropping off the vehicle at the familiar point you picked it up. Here, you'll head to the airport and follow the Rental Car Return signs that'll lead you to the rental car lot. From there, go to the rental agency counter and drop off the key and contract. With the after-hours service available from some companies, you can conveniently drop off the vehicle outside working hours and skip the counter.
  • The I-81 stretch between Scranton and Wilkes-Barre can be challenging to maneuver during rush hour. You'll find peak travel times on the route to be around 7.30 am, 11.30 am, and 5.15 pm, with the morning rush being inbound to the city towards the airport and the evening rush outbound from the airport as you head to downtown Wilkes-Barre or Scranton. We recommend that you avoid traveling to or from the airport during rush hour if you want your car rental process to have no struggles regarding accessibility.
  • Book your rental car at Wilkes-Barre Scranton Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Wilkes-Barre Scranton Airport