
Find cheap flights on AirAsia X
AirAsia X information
IATA Code | D7 |
---|---|
Routes | 42 |
Top route | Melbourne to Kuala Lumpur Intl |
Airports served | 22 |
Top airport | Kuala Lumpur Intl |
AirAsia X traveller reviews
Pros
Cons
Recent reviews
Traveler rating
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2.0
I’m a frequent Traveler on all types of airlines, including budget. This was the worst flight experience I’ve ever had. Something was wrong with AirAsia’s systems and we were the whole flight was rescheduled to the following day, the third flight it happened to. Apart from an email which gave the new date the web and app said the original flight date which meant that there were hundreds of people queueing at the airport to try and find out what was going on. People waited six hours to talk to customer service who gave advice that didn’t match the web or app. Nightmare. just advertising for spending the extra hundred dollars I’ve ever seen.
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8.0
Pros: The timetable suits my schedule.
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8.8
Pros: For a budget airline, the food is excellent as is the service. The seats are on the smallish side but not as bad as some more expensive options.
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7.5
Pros: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.
Cons: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.review from -
5.0
Cons: Worst landing i’ve Ever experienced. But everything else was fine.
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3.2
Cons: No movies available for 8hour flight? Got be joking
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4.0
Pros: Don’t remember, that’s how much of an impression they made.
Cons: Doesn’t matter because I won’t be using this airline again.review from -
6.8
Pros: Fast boarding
Cons: Little help from ground staff with finding lost clothingreview from -
4.0
Pros: The flight i booked has 2 segments, both by Air Asia. However, when i arrived in KL, i was forced to exit the terminal, having to go thru immigration/custom, end up paying 2 separate luggage fees, lots of hessle. Since i never received Air Asia booking#, i was not able to check in, etc.
Cons: I will avoid booking this way and for sure avoid booking Air Asiareview from -
3.2
Pros: Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though.
Cons: Not arriving 2 hours late and having screaming babies in the back for the entire 10 hoursreview from -
6.3
Pros: Quiet Zone was worth the ¥3500 upgrade!!
Cons: Mobile or self check in in KIX is sorely needed. No one wants to stand in line for 2 hours to check in, it’s 2019.review from -
5.6
Pros: Very attentive crew
Cons: Nothing is included, but you should also know that going inreview from -
6.5
Pros: The crew were pretty quick to help.
Cons: The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time.review from -
5.0
Pros: Efficient boarding with room in overhead bin. Chips and salsa were great
Cons: No entertainment or entertainment options on an 8 hour flight. Food choices were too similar.review from -
5.0
Pros: Airport was quick but not because of airline.
Cons: How is there no WiFi or entertainment on a 8 hour flight? And having to buy water or anything to drink. Will think further about flying them for a longer trip.review from -
3.3
Cons: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....
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2.0
Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.
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8.8
Cons: AirAsia is stepping the game up. Food could be better but the staff are always amazing with some of the biggest and whitest smiles I’ve seen. Thank you.
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9.6
Cons: Crew sometimes loud in gallery. . Prefer not too hear their conversations. Service Great. Luggage camber off amazingly fast!
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7.0
Ok for cheap flat seat
Pros: Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap
Cons: Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight.review from -
6.0
Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep
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8.3
Pros: Flight and staff were great and we landed 50 minutes early!
Cons: It took an hour to get through the check in line at KIX, we weren’t able to check in online.review from -
2.0
Baggage charges
Cons: Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)review from -
4.3
Osaka to Honolulu
Pros: Extra charges for luggage, food and entertainment are ridiculous.review from -
3.6
Delayed
Pros: Crew is very patients
Cons: Passenger is noisy & very uncooperative it delayed the flight landing!review from -
3.3
Air steward and stewardess are so noisy
Pros: Quick boarding
Cons: The air steward and stewardess were so noisy throughout the flight. I stood at the last row where it was close to where they sat and toilet. They took non stop and laughed literally loud. can you imagine the other way round - I am chatting loudly in the midnight and they are trying to get some sleep? They just didn't have professional mannerisms and service awareness.review from -
2.0
Overpriced and too uncomfortable
Pros: They got me to my destination
Cons: No legroom, very narrow seating, no meal, expensive and no on board entertainment for a 7 hour flightreview from -
4.0
Cons: Unconfort and meals for sale too :(
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5.0
air Asia flight Mel to Kuala Lumpur
Pros: Not a lot Very disappointed overall
Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointedreview from -
9.0
Pros: Pleasant attitude of crew.
Cons: Late...again!review from
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Flight status
AirAsia X route map
Top airports served by AirAsia X
- Kuala Lumpur Intl Airport (KUL)
- Sydney Kingsford Smith Airport (SYD)
- Incheon Intl Airport (ICN)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Osaka Kansai Intl Airport (KIX)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Tokyo Haneda Airport (HND)
- Auckland Intl Airport (AKL)
- Perth Airport (PER)
- Melbourne Airport (MEL)
- Shanghai Pu Dong Airport (PVG)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Coolangatta Gold Coast Airport (OOL)
- Busan Gimhae Airport (PUS)
- Hangzhou Airport (HGH)
AirAsia X contact information
- D7 IATA Code
- +91 80 6766 2222 Call
- airasia.com Visit