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FAQs about flying with AirAsia X

  • What is AirAsia X's carry-on size allowance?

    On board AirAsia X flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the AirAsia X assistance team will most likely ask you to pay extra for checked luggage.

  • Where does AirAsia X fly to?

    AirAsia X offers direct flights to 25 cities in 12 different countries. Melbourne, Kuala Lumpur, and Sydney are the most popular cities covered by AirAsia X.

  • What is AirAsia X’s primary hub?

    AirAsia X concentrates most of its flight operations in Kuala Lumpur.

  • How does KAYAK find such low prices on AirAsia X flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including AirAsia X.

  • What’s the cheapest route that AirAsia X flies?

    In the last 72 hours, the cheapest route flown by AirAsia X found on KAYAK was from Kuala Lumpur to Denpasar, with a price of ₪293 for a round-trip.

  • What are the most popular airports for AirAsia X flights to depart from?

  • Is AirAsia X part of an airline alliance?

    No, AirAsia X is not part of an airline alliance.

  • How many destinations does AirAsia X fly to?

    In total, AirAsia X flies to 25 destinations.

See more FAQs

AirAsia X customer reviews

OkayBased on 54 verified guest reviews

Traveler rating:
Sort by:
5.6 Fair
Pros:Crew service
Cons:No Audio or Video Entertainment.
2.0 Poor
Pros:My daughter was sick after she ate the food.
6.8 Okay
Pros:Fast boarding
Cons:Little help from ground staff with finding lost clothing
8.0 Very good
Pros:Good value
Cons:Food too spicy
5.6 Fair
Pros:The price of the fare
Cons:It was impossible to register the extra baggage by the website. This brought us troubles at the moment of check-in: request of extra fee (which was solved through a time consuming process)
5.0 Fair
Pros:Crew were joyfull and let you forget the exhaustion of the flight
Cons:Seats too small cant fit a big at all needs two chair to be comfortable
3.6 Poor
Pros:The route, and the price.
Cons:I used them because I was in a pinch. I should have booked a return flight with Scoot instead. It is basically a flying cattle truck. With scoot you can pay for the upgrades you need to make it bearable. Air Asia X, seems to have nothing in this space which given how unpleasant the basic flight is, it would seem like a great way to make more money per traveler.
4.3 Mediocre
Cons:Very narrow seat No free water: not ok for a 7hour flight. Old plane with quite used seats. You pay what you get...
3.0 Poor
Cons:I had to pay 1000 RM for my luggage, I explained to them that It was a miss understanding but they did not bother to even give me a little discount, I am a student and it was just too much, First of all what kinda Airline doesn't let you take any luggage for free for an International Flight!!! Second I was aware that it wast free but I did not know the total of weight were supposed to be 40 kg, I purchased 25 kg because I thought it was per luggage which that is what usually is, I want it to purchase another 25 kg for my other luggage but it didn't let me do that online so i decided to do than when I get to the airport, No big deal right! Well I had to pay 1000 RM for that, Terrible Airline, Will never fly with them Again
6.6 Okay
Pros:Everything else.
Cons:Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

AirAsia X flight status

Fri 4/19

AirAsia X route map - Which destinations does AirAsia X fly to?

Find out which destinations you can fly to direct with AirAsia X by entering your departure airport. If you want to know if AirAsia X flies a certain route, enter both the departure and destination airport before hitting search.
Fri 4/19

All AirAsia X flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
378Kuala Lumpur (KUL)Taipei City (TPE)4h 55m
302Kuala Lumpur (KUL)Hangzhou (HGH)5h 10m
601Almaty (ALA)Kuala Lumpur (KUL)8h 5m
600Kuala Lumpur (KUL)Almaty (ALA)7h 40m
183New Delhi (DEL)Kuala Lumpur (KUL)5h 50m
182Kuala Lumpur (KUL)New Delhi (DEL)5h 35m
523Tokyo (HND)Kuala Lumpur (KUL)7h 35m
522Kuala Lumpur (KUL)Tokyo (HND)7h 10m
303Hangzhou (HGH)Kuala Lumpur (KUL)5h 10m
505Incheon (ICN)Kuala Lumpur (KUL)6h 30m
504Kuala Lumpur (KUL)Incheon (ICN)6h 50m
331Shanghai (PVG)Kuala Lumpur (KUL)5h 25m
330Kuala Lumpur (KUL)Shanghai (PVG)5h 40m
533Osaka (KIX)Kuala Lumpur (KUL)6h 50m
532Kuala Lumpur (KUL)Osaka (KIX)6h 40m
326Kuala Lumpur (KUL)Chengdu (TFU)4h 40m
327Chengdu (TFU)Kuala Lumpur (KUL)4h 30m
379Taipei City (TPE)Kuala Lumpur (KUL)4h 50m
171Bangkok (BKK)Kuala Lumpur (KUL)2h 20m
170Kuala Lumpur (KUL)Bangkok (BKK)2h 15m
799Denpasar (DPS)Kuala Lumpur (KUL)3h 10m
798Kuala Lumpur (KUL)Denpasar (DPS)3h 5m
342Kuala Lumpur (KUL)Beijing (PKX)6h 30m
518Kuala Lumpur (KUL)Busan (PUS)6h 30m
519Busan (PUS)Kuala Lumpur (KUL)6h 25m
219Melbourne (MEL)Kuala Lumpur (KUL)8h 30m
218Kuala Lumpur (KUL)Melbourne (MEL)7h 50m
189Amritsar (ATQ)Kuala Lumpur (KUL)6h 5m
188Kuala Lumpur (KUL)Amritsar (ATQ)5h 55m
347Xi'an (XIY)Kuala Lumpur (KUL)5h 25m
343Beijing (PKX)Kuala Lumpur (KUL)6h 15m
234Kuala Lumpur (KUL)Perth (PER)5h 35m
346Kuala Lumpur (KUL)Xi'an (XIY)5h 25m
235Perth (PER)Kuala Lumpur (KUL)5h 50m
701Jeddah (JED)Kuala Lumpur (KUL)9h 20m
700Kuala Lumpur (KUL)Jeddah (JED)9h 15m
223Sydney (SYD)Kuala Lumpur (KUL)9h 0m
222Kuala Lumpur (KUL)Sydney (SYD)8h 10m
201Coolangatta (OOL)Kuala Lumpur (KUL)9h 5m
200Kuala Lumpur (KUL)Coolangatta (OOL)8h 0m
More flight routes

AirAsia X contact information

AirAsia X information

Top routeKuala Lumpur Intl Airport to Melbourne Airport
Airports served25
Top airportKuala Lumpur Intl

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