Guest reviews
Overall rating
7.2
Good
Based on 10 reviews
Cleanliness
7.6
Comfort
7.2
Pick-up/Drop-off
7.0
Value for money
7.4
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
2
2
0
0
0
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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10.0
Pros: Yes all easy and price as quoted
review from
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10.0
Remember, you MUST buy Mexican liability insurance for USD$23 / day!
Pros: Jonathan was helpful and honest. He explained everything clearly and did not pressure upsell me on unneeded insurances. I printed a letter from my RBC Westjet mastercard company that declared that CDW insurance was included. I expected it to be high pressure slaes but the entire process was pleasant and i went back a second time to rent because i knew he'd be good.
Cons: When i returned the car at Cabo airport i filled up right beside the Alamo office. The gas station attendant pumped the gas but when i returned it the Alamo rep (not Jonathan - he's in Cabo San Lucas) claimed it was slightly below full. Fortunately he said he'd not charge me.
review from
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8.0
Pros: Convenient location to many of the resorts. Car was ready. and clean
Cons: Even though I prechecked in, it took 20-30 minutes to get car, and I was only customer Rate was quoted in $ with high peso exchange rate, bill was charged in pesos so final cost was somewhat more than I was expecting due to exchange rate quoted.
review from
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6.8
Reserved standard got an intermediate instead
Pros: Nice clean car
Cons: Too small, not what I reserved but that's all they had left. Had to wait an extra 30 minutes to get a car.
review from
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