Guest reviews
Overall rating
3.8
Mediocre
Based on 7 reviews
Cleanliness
5.1
Comfort
4.8
Pick-up/Drop-off
2.5
Value for money
3.4
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Pros
"Good car with low mileage"
(in 349 reviews)
"Easy pickup and drop off"
(in 174 reviews)
""Great service, with great efficiency.""
(in 185 reviews)
Cons
"No cars available despite confirmation."
(in 276 reviews)
"Car had terrible smell."
(in 269 reviews)
"Car had terrible smell."
(in 273 reviews)
Recent reviews
Traveler rating
0
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2
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2.0
Pros: We never got a car and it was the worst service interaction we've ever had. The representative just repeated the same thing "we don't have a car" for an hour
review from
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6.0
No deal
Pros: Good clean car
Cons: Company did not honor contract, charged almost three times what I signed up for
review from
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5.6
Complicated
Pros: Staff were friendly.
Cons: I could not locate the pick up location.
review from
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2.0
Aweful experience
Pros: Nothing!!
Cons: Rented me a car from a private resort that doesn't rent cars to the public!!
review from
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7.2
Pick up
Cons: It took me almost 1 hr. to get my car even though I had a reservation. We did paperwork for 30-45 minutes and then I had to wait an additional 15 minutes for them to bring the car to me at their office. Someone could have had the car ready while we did paperwork and the paperwork could have been started in advance. I won't be using National again.
review from
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2.0
Garbage
Pros: Nothing
Cons: Ordered a suburban because we had 8 people. Got a mini van that seats 7. And they charged me double the price.
review from
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