Traveler reviews
Overall rating
7.4
Good
Based on 4,549 reviews
Boarding
7.7
Comfort
7.4
Crew
8.2
Entertainment
6.7
Food
6.7
Skip to main content
More
Find cheap flights on Alaska Airlines
Round-trip
Travelers
18+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-17
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Alaska Airlines information
| IATA Code | AS |
|---|---|
| Routes | 458 |
| Top route | Anchorage to Seattle/Tacoma Intl |
| Airports served | 104 |
| Top airport | Seattle/Tacoma Intl |
Alaska Airlines traveller reviews
Pros
"Great crew and in-flight movies."
(in 1348 reviews)
"The free WiFi is great!"
(in 49 reviews)
""Decent leg room, pleasant flight.""
(in 121 reviews)
Cons
"The service and entertainment options"
(in 364 reviews)
"It was a short flight"
(in 1480 reviews)
"First class lav was filthy."
(in 104 reviews)
Recent reviews
Traveler rating
1753
262
221
419
16
Find reviews that mention:
crew was friendly
flight attendants
good service
great flight
seats were comfortable
flight entertainment
-
10.0
On time, great attitudes , and smiles from the crew, sweet apple juice, perfect take off and Landing
Reviewed Nov 2023review from
-
8.0
Nothing, you guys always do a great job.
Reviewed Nov 2023review from
-
10.0
Easy, quick, efficient flight as advertised.
Reviewed Nov 2023review from
-
8.0
Why doesn't the back of the plane board 1st? If u have a seat assign., why board the front 1st so they clog the aisles. On this flight, I did not have a seat assign. I got the last row. During taxiing, takeoff & early flight, the flight attendants sat in the back having a coffee klatch. Very annoying! 😡 They did not ck for seatbelts or seat backs upright which the person in front of me had reclined immediately b4 takeoff. A very poor impression! 👎👎
Reviewed Nov 2023review from
-
4.0
Because of the airline changed flight schedules, they shortened my time with my family a day. They offered m to change the flights - on a holiday week there is nothing available. VERY DISAPPOINTING
Reviewed Nov 2023review from
-
10.0
The staff was professional, accommodating & entertaining. One of the flight attendants is a 10 year veteran & was absolutely amazing interacting with youngsters. Observing her put a smile in my face. Kudos to her and her fellow crew members.
Reviewed Nov 2023review from
-
8.0
The crew were excellent!!! The seats in coach are waaay to cramped!!! American carriers have, in general, tried to maintain a balancing act between customer service and a healthy bottom line. They've failed, in some cases miserably, and all the marketing propaganda can't change the experience. Alaska Airlines has made a valiant effort to give its customers the best possible experience, and it shows most of all in your crew, their attitude and their approachability. I appreciate and applaud that effort. You seem to be doing your best to play a bad hand with good results.
Reviewed Nov 2023review from
-
10.0
All good
Reviewed Nov 2023review from
-
10.0
the best airline we have used in the USA
Reviewed Nov 2023review from
-
8.0
The FA's were fabulous, attentive, cheery, take pride in their vocation. The check in process was fast, orderly, etc save weight adjusted seat changes which respected aisle, window preference. The plane seemed new, clean. No free included food, fee based food options were average, free beverage. Could not get the entertainment App to work on my device. It seems other passengers were having the same issue. All in all a pleasant, efficient, restful flight made memorable by a keen, efficient, professional and very nice group of flight attendants.
Reviewed Nov 2023review from
-
10.0
Excellent service from check-in in Boise to landing in Burbank!
Reviewed Nov 2023review from
-
10.0
This was the first time I have flown Alaska Airlines and it was a great experience. The seats were comfortable, the staff was friendly, and the boarding process was clear and easy. I liked that my flight was straight, with no layovers. I will most likely fly Alaskan again, if I have the chance.
Reviewed Nov 2023review from
-
10.0
on time and crew was upbeat and provided friendly service
Reviewed Nov 2023review from
-
8.0
all good
Reviewed Nov 2023review from
-
10.0
We had a very good experience on Alaska Airlines. Everything ran like clockwork . I was pleasantly surprised that we were on time and this was the worst time to fly - Thanksgiving
Reviewed Nov 2023review from
-
8.0
We had a very good experience on Alaska Airlines. Everything ran like clockwork . I was pleasantly surprised that we were on time and this was the worst time to fly - Thanksgiving
Reviewed Nov 2023review from
-
10.0
Excellent leg room and seat comfort. No entertainment
Reviewed Nov 2023review from
-
10.0
great service wifi connection was poor but the flight attendants gave me some beers to make it up to me
Reviewed Nov 2023review from
-
2.0
flight was delayed 3 hours in chicago due to being pulled from a hangar and then a tire change had to disembark plane on the stop in seattle the app did not work in confirming me into another flight had to leave the terminal to get to ticketing to change the flight and once at the flight they could not accommodate me on the flight so i had to take the next flight at 550 from seattle all in all a terrible experience
Reviewed Nov 2023review from
-
2.0
flight was delayed 3 hours in chicago due to being pulled from a hangar and then a tire change had to disembark plane on the stop in seattle the app did not work in confirming me into another flight had to leave the terminal to get to ticketing to change the flight and once at the flight they could not accommodate me on the flight so i had to take the next flight at 550 from seattle all in all a terrible experience
Reviewed Nov 2023review from
-
4.0
We spent an hour doing nothing fully boarded.
Reviewed Nov 2023review from
-
8.0
A ratger rude female flight attendant
Reviewed Nov 2023review from
-
8.0
Or having any drink service seems kinda lame I’ve been on a hundred flights less than 40 minutes than managed to at least do a quick pass through, especially in first class.
Reviewed Nov 2023review from
-
4.0
Let’s see, where to begin? Oh with boarding. The Alaska Airlines gate attendant couldn’t speak english. No one could understand her announcements. There were two lanes, confusing. What was billed as First class on the seat choice chart was really just premium. I did get free drinks (2 beers -though they only came through the cabin twice). Had to buy an $11 snack box that was inedible (raw nuts and a friit bar). There was some kind of medical emergency by the rear bathrooms midflight, but we couldn’t use the front bathroom (even though in premium). Worst was entertainment. No touch screens - you were supposed to use your phone. But wifi fizzled after about 5 minutes into my movie. Good thing i brought a magazine! We did take off and land on time. But i’ll never get those 6.5 hours back. I’ll never fly alaska again, sorry.
Reviewed Nov 2023review from
-
4.0
The cabin crew wasn't friendly. The restroom was locked for a large portion of the flight
Reviewed Nov 2023review from
-
10.0
We didn’t have any entertainment, but it was a very short flight. We also sis to have any food except the free beverages and pretzels.
Reviewed Nov 2023review from
-
10.0
If I compare Alaska airlines with Amercan, JetBlue and Southwest, Alaska is a winner for me. Since boarding to destination (4.45 hours), they greet immediately I enter the airplane, the service, the flight attendants were very polite and show to the passengers they like their work. When arrive the whole tribulation was in front giving thanks for flying in Alaska. Never saw this in others airlines, and is my four time flying with then and sure is not the last.
Reviewed Nov 2023review from
-
10.0
Excellent crew! So polite and attentive, very impressed. Clean cabin. Love this airline!
Reviewed Nov 2023review from
-
10.0
Smooth!
Reviewed Nov 2023review from
-
8.0
Plenty of legroom. No food except a small packet of pretzels. Late takeoff.
Reviewed Nov 2023review from
Alaska Airlines FAQs
What is Alaska Airlines' carry-on size allowance?
On board Alaska Airlines flights, cabin baggage should not exceed 55x35x22cm. If your hand luggage is bigger, the Alaska Airlines assistance team will most likely ask you to pay extra for checked luggage.
Where does Alaska Airlines fly to?
Alaska Airlines offers direct flights to 102 cities in 7 different countries. Seattle, Los Angeles, and Anchorage are the most popular cities covered by Alaska Airlines.
What is Alaska Airlines’ primary hub?
Alaska Airlines concentrates most of its flight operations in Seattle.
How does KAYAK find such low prices on Alaska Airlines flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Alaska Airlines.
Flight status
Alaska Airlines route map
Top airports served by Alaska Airlines
- Seattle/Tacoma Intl Airport (SEA)
- Portland Airport (PDX)
- Anchorage Airport (ANC)
- San Francisco Airport (SFO)
- Los Angeles Airport (LAX)
- San Diego Airport (SAN)
- Las Vegas Harry Reid Intl Airport (LAS)
- Juneau Intl Airport (JNU)
- Phoenix Sky Harbor Intl Airport (PHX)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Honolulu Airport (HNL)
- New York John F Kennedy Intl Airport (JFK)
- San Jose Airport (SJC)
- Chicago O'Hare Intl Airport (ORD)
- Newark Airport (EWR)
Alaska Airlines contact information
- AS IATA Code
- +1 800 252 75 22 Call
- alaskaair.com Visit
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.