Find cheap flights on Alaska Airlines

On a long, hot summer flight, only two beverage services in six hours. Also, with COVID still with us, sanitary wipes should be provided so passengers can wipe down armrests, snack tables, etc.

They lost our luggage on a non stop flight And checked in more than an hour before the flight took off

2.5 hours late.

Customer service at gate

I was a little over an hour early to check in & check 1 bag. I was told that my flight was already too full to check my bag so I would have to wait for another flight (on stand by). I originally had a direct flight to my destination but then had to to have a layover. In total I had to wait (and hope) I would be able to catch a flight by “stand by” 3 times that day! I was later told by several employees yhafvthat should have never happened which did not make me feel any better. By the way, my flight was on American Airlines, not Alaskan- I should have known then that it was not going to be easy travels.

There were a lot of people coughing in the plane and they weren’t wearing masks.

The snacks were great and the landing was pretty concerning.

The flight landed in Newark 30 minutes early, but we weren’t able to get off the airplane for about 90 minutes or so, due to poor management of gates

Didn't get refunded.

They had one person helping the entire economy line checkin.

We had carryons only as getting on and off the plane quickly was important. Instead we had to check in our carryons. Why sell tickets and say that 1 carry on per passenger is allowed. When it’s not! Flight is always oversold and people have to be inconvenienced by waiting at baggage claim. Charge a bit more but deliver what you say you will.