Recent reviews
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8.4
Pros: For pickup, the staff was friendly but upset because of not having a break.
Cons: Employees/ employers issue should not be communicated to customers
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8.8
Pros: The staff was extremely friendly
Cons: The car was not cleaned out properly, floors were dirty and the seats had a little dirt on them. Not bad enough to take it back but could have been better
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10.0
Pros: staff was very helpful and pick up and drop off were very easy
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8.8
Pros: The only thing that stood out in my mind was how friendly your employee was and I guess I trusted this person would be fare with me
Cons: wish i did not need to drive 40 minutes from Lincolnton,GA to Bush Field Airport in Augusta for pick-up (for cheaper rate) when destination was Atlanta Also car had scratches and drivers seat was stained
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10.0
Budget at the airport was great
Pros: Very fast friendly service
Cons: Nothing, everything was excellent
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5.2
Budget Substituted an SUV for a Mini-Van Rental
Cons: After reserving 3-weeks ahead of time the local Budget substituted an SUV for a Mini-Van rental because they did not have one available at the airport. My sister should have never accepted the SUV but tried to use it anyway to move 20 boxes across the country. Of course the SUV was too small and she ended up waiting an extra day to get the original reservation. No idea if they charged her extra for the exchange.
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8.0
Pros: No hassles.
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7.6
Cons: Returning the car was a bit of a hassle; no one was in the parking area and when inside, no one was readily available for the return.
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10.0
Pros: I liked how easy it was and how friendly everyone was
Cons: The car wasn't exceptionally clean on the interior
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10.0
Pros: no drop off or pickup
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10.0
Pros: Thx, for good people there.
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8.4
Pickup
Cons: Budget was not the easiest reservation to pick up. every other rental company had 3-4 employees working the desk and budget had just one. I stood in line to get my rental for about 25 minutes waiting on the one customer in front of me to get his rental. Every other company was getting customers through in an average of about 5 minutes. Finally, Avis Car Rental called me over to assist me with getting my car rental. I was done with Avis in 5 minutes and the customer that was in front of me at Budget was still standing at the desk waiting to get his rental.
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8.8
Pros: The staff was extremely friendly
Cons: The car was not cleaned out properly, floors were dirty and the seats had a little dirt on them. Not bad enough to take it back but could have been better
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10.0
Pros: staff was very helpful and pick up and drop off were very easy
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8.8
Pros: The only thing that stood out in my mind was how friendly your employee was and I guess I trusted this person would be fare with me
Cons: wish i did not need to drive 40 minutes from Lincolnton,GA to Bush Field Airport in Augusta for pick-up (for cheaper rate) when destination was Atlanta Also car had scratches and drivers seat was stained
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10.0
Budget at the airport was great
Pros: Very fast friendly service
Cons: Nothing, everything was excellent
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10.0
Pros: I liked how easy it was and how friendly everyone was
Cons: The car wasn't exceptionally clean on the interior
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10.0
Pros: no drop off or pickup
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10.0
Pros: Thx, for good people there.
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8.4
Pros: For pickup, the staff was friendly but upset because of not having a break.
Cons: Employees/ employers issue should not be communicated to customers
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8.0
Pros: No hassles.
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7.6
Cons: Returning the car was a bit of a hassle; no one was in the parking area and when inside, no one was readily available for the return.
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8.4
Pickup
Cons: Budget was not the easiest reservation to pick up. every other rental company had 3-4 employees working the desk and budget had just one. I stood in line to get my rental for about 25 minutes waiting on the one customer in front of me to get his rental. Every other company was getting customers through in an average of about 5 minutes. Finally, Avis Car Rental called me over to assist me with getting my car rental. I was done with Avis in 5 minutes and the customer that was in front of me at Budget was still standing at the desk waiting to get his rental.
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