Guest reviews
Overall rating
7.4
Good
Based on 18 reviews
Cleanliness
7.2
Comfort
8.0
Pick-up/Drop-off
7.0
Value for money
7.5
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
5
2
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3.2
Cons: I' ve booked a car to take drop at the Wadi Araba border cross. But there's no pick up point there. I've tried to call them, but no-one answered me. I had to go by taxi to main office in Aqaba and then again to Wadi Araba. No excuses, no money back. Just "that's life we live". Excellent! A/C was broken. Screen wipers too. Besides, they don't refund money for gasoline. I gave them half-tank fo free! Disgusting service.
review from
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10.0
Pros: Excellent staf.
Cons: It was not clear whether the pick-up would be at the border or in downtown. It was the latter. Therefor necessary to take a cab from the border to the car rental.
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2.0
Pros: They said there was no car available and that they had sent a notice of cancelation. the manager did find a car about 2 hours later but it wasn't the premium car we asked for and he charged us at the same rate.
Cons: To know there was no car or to be given the car we reserved.
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10.0
Couldn't be better
Pros: Very friendly, helpful staff who went out of their way to help us with shopping and info about Aqaba generally, not just car hire! And the car was excellent too.
Cons: We had no problems at all - all excellent
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10.0
Cons: In Aqaba there are NO possibility to rent from the border! Please keep in mind!
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8.0
Pros: Quick return, no problems.
Cons: Address for drop off stated in the contract (Aqaba) didn't exist, we had to call the guy from avis who promised to text us the correct adress, but never did. We managed to find other Avis place (or the correct place?) and return the car there.
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6.8
Wadi Araba border Aqaba Jordan rental
Pros: They have upgraded my car and everything went smoothly without too much waiting.
Cons: Even though the picking of the car was supposed to be at the border according to the booking no one appeared at the border. After few calls I was told that the border Office was closed and had to pick the car from the town, hence had to hire taxi. However on the way back they were kind and dropped me at the border.
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10.0
Amazing car hire! Avis made our trip wonderful!
Pros: The guys working on avis really helpful. The picked us up from airport quickly arranged all paperwork. New car abd very clean. Even got free upgrade... Thank you guys!! I would definitely recommend it to anyone travelling to Jordan!
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4.8
Pros: The car was oversized to the category we hired due to the problem they caused us without extra charge.
Cons: The pick up spot which we chose and you confirmed with an email no longer exists. We were in a foreign country without cell reception or Wi-Fi at 6am and we couldn't find our car. We had a 3 hour delay to our program due to that and we wouldn't have found it if one receptionist hadn't call his friend.
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10.0
Very positive experience
Pros: Ease of pick up and drop off. Would definitely rent from them again. Excellent customer service at all locations.
Cons: Nothing. Everything was good.
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2.0
Nightmare
Cons: We got automatic transission obstawę of manual one. It was my first time in automatic So in addition to Jordan hard traffic it was horrible for us. Air condition in car was full of fungus ( it smell very bad ) probably never cleaned. Giving the car back took me 3h. No point in Amman wanted to takie this, i spent much time and money to call all Amman departments.
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Where can I find Avis car rentals in Aqaba?
Top tips for renting a car from Avis in Aqaba
- Compact rental cars from Avis in Aqaba are around 43% cheaper than other car types, on average