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Reviews for Avis in Bergen

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6.0

Shocked at the one-way fee!!!Pros:AVIS in Bergen was extremely helpful. Due to the bicycle race we could not return the car as planned. The local AVIS people were very accommodating in agreeing to pick up the car and allowing us to catch our flight back to Stockholm. They could not have been more helpful. The poor rating is solely due to the excessive one-way fees and the failure to explain these to us.Cons:Nobody unexplained costs for a one-way rental and fact that they could change this fee at their discretion. The Bergen AVIS office increased the one-way fee by 3x (from 4000 SEK to 12000 SEK) without any notice that they were doing that. We did not discover this until we returned from our trip and I checked our credit card statement. The total cost of the 3-day rental was over $2300.00. We feel cheated and taken advantage of and will likely not rent from AVIS again! When I called AVIS customer service I was told there was nothing that could be done....in essence it was our fault for not asking in advance. extremely disappointed.Reviewed 2017 Oct 05

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4.4

Charged extra for "mandatory" insurance with no explanationPros:The car itself was fine.Cons:When I arrived in Bergen, Norway, to get the car, I was charged an additional $167 for "mandatory" insurance, despite the fact that I had selected insurance when I made the original rental agreement. I agreed only because I could not rent the car without agreeing, and my itinerary depended on having a car from that day. Immediately after returning to the US, I researched the "mandatory" insurance, but even Avis was unable to tell me. I am currently in a dispute with Avis through my credit card company. I also received an additional charge of $25.43 with no explanation. When I requested on, Avis sent documents in Norwegian rather than sending docs in a language I can understand.Reviewed 2017 Jul 20

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10.0

Pros:e-reminderReviewed 2017 Apr 23

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8.8

Great carPros:Excellent car for driving the FjordsCons:Confusing drop off -- directions or signage would have been helpfulReviewed 2017 Sep 16

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• 7.8 /10Budget Car Rentals at Bergen
• 7.0 /10Hertz Car Rentals at Bergen

• What is the most popular rental car from Avis in Bergen?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Avis in Bergen.

• How many car rental locations does Avis have in Bergen?

  Avis has 2 rental locations in Bergen. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Flesland airport (BGO)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Flesland airport (BGO)?

  Yes