Guest reviews
Overall rating
8.0
Excellent
Based on 3 reviews
Cleanliness
8.6
Comfort
8.6
Pick-up/Drop-off
8.0
Value for money
6.6
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
1
1
1
0
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6.0
Cons: New Zealand insurance terminology is very different from American terminology, so the true costs were almost double what we expected to pay. Kayak and Avis could have explained the differences.
review from
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10.0
Pros: Great car for comfort and lots of room for luggage
review from
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8.0
Cons: I was disappointed to pay more for an automatic. This seemed important for safety since I am used to shifting with the right.
review from