Car Rental at Barcelona-El Prat airport from ₪53/day

Ford Focus

or similar Small

₪78/day

Peugeot 3008

or similar Medium

₪115/day

Fiat 500

or similar Small

₪53/day

Renault Espace

or similar Van

₪160/day

Volkswagen T-Cross

or similar SUV

₪76/day

Kia Sportage

or similar SUV

₪94/day

Best rates found by KAYAK users in the past 48 hours.

Useful Info

Most popular agency	Most popular car type	Average price	Good deal
DRIVALIA	Intermediate	₪129/day	₪102/day

KAYAK insights for Barcelona-El Prat Airport car rentals

Get relevant, data-driven information to help you rent a car in Barcelona-El Prat Airport, including pricing trends, ideal booking times, and more.

How far in advance should you book a rental car in Barcelona-El Prat Airport?

You should book your rental car in Barcelona-El Prat Airport around 48 days before your trip in order to get a below-average price.

What is the cheapest car rental company in Barcelona-El Prat Airport?

In the past 72 hours, the cheapest rental cars were found at Centauro (₪23.14/day), DRIVALIA (₪30.84/day) and Goldcar Rental SP (₪39.21/day).

What is the best rental car company in Barcelona-El Prat Airport?

Based on ratings and reviews from real users on KAYAK, the best car rental companies in Barcelona-El Prat Airport are Firefly (10.0, {2,plural,=1{Goldcar Rental SP review}other{Goldcar Rental SP reviews}}), 10.0 (Centauro, {5,plural,=1{9.5, 3 reviews review}other{9.5, 3 reviews reviews}}), and Enterprise Rent-A-Car (9.3, 1 review, {8,plural,=1{{8} review}other{{8} reviews}}).

Firefly

Rated 10.0/10

Goldcar Rental SP

Rated 10.0/10

Centauro

Rated 9.5/10

Enterprise Rent-A-Car

Rated 9.3/10

What is the most popular rental car in Barcelona-El Prat Airport?

Compact rentals (Nissan Juke or similar) are the most popular type of vehicle to rent in Barcelona-El Prat Airport. Compact rentals in Barcelona-El Prat Airport cost ₪120/day on average, though some users have found deals as low as ₪54/day.

What is the cheapest month to rent a car in Barcelona-El Prat Airport?

The cheapest month to rent a car in Barcelona-El Prat Airport is November at an average cost of ₪57/day. July is the most expensive month to rent a car in Barcelona-El Prat Airport when prices are ₪94/day on average, which tends to be 342% above the yearly average rental price for Barcelona-El Prat Airport.

What rental car company in Barcelona-El Prat Airport has the most locations?

SOLMAR operates 3 locations in Barcelona-El Prat Airport, more than any other rental company.

Find deals

Barcelona-El Prat Airport car hire is a good idea for those travellers who are not staying directly in the city centre, as some surrounding areas are not serviced by the metro system. Or for travellers looking to explore the country at your own pace, then booking car hire at Barcelona-El Prat Airport should be your first activity on arrival.
Car rental is much cheaper in Spain than in many other parts of the world, which is great news for us travellers. Keep in mind though to always be sure to read all the terms and conditions of your booking before you confirm to avoid any hidden costs.
Remember to confirm your pickup and drop-off times with the rental company on completion of your booking. And be sure to allow yourself at least an hour and 30min from the time you land to your pickup time. Most people underestimate how long it takes to get from your flight through passport control, collect your luggage and arrive at the car rental desk. When you are dropping your car off allow yourself at least two hours before your drop-off time; driving in a new area can be confusing and you might get lost, or not be familiar with the amount of traffic for that time. Late drop-off penalties are often charged for car hire at Barcelona-El Prat Airport so leave yourself plenty of extra time for anything that might come up.
When collecting your vehicle at Barcelona-El Prat Airport you must have valid original proof of identification, your driver’s licence and a credit card for your security deposit. Be sure to go through the basic insurance coverage and ask any questions you are unsure of to be confident you know what you are covered for and what you are not. If you are unhappy with your coverage, the representative will be able to offer you a breakdown of what additional coverage is available, however, it is not a fun activity to be doing after a long flight. We recommend having a look at the KAYAK website beforehand and making a pre-booking which will also allow you to custom your coverage before arrival.
25% of our users found rental cars at Barcelona-El Prat airport for ₪119 or less
Book your rental car at Barcelona-El Prat airport at least 2 days before your trip in order to get a below-average price

Petrol or diesel?
This is a personal preference for most people and is something you must specify in your search filters when narrowing down your rental car search. There are pros and cons to each option. Whichever you choose, make sure you are confident about what type it is when collecting the car. Both types of fuel support vastly different engines and 'misfuelling' will result in damage to the car, which will not be covered in your basic insurance. Barcelona-El Prat Airport car hire companies will put a sticker somewhere on the car to indicate the fuel type, so if you forget look for the sticker!
What is Collision Damage Waiver and do Barcelona-El Prat Airport car hire agents include this policy?
This is an insurance policy that covers the car's bodywork in the case of a collision. However, be very careful as it only covers the bodywork, so there are loads of areas of the car that it doesn't cover such as windows and mirrors, tyres or wheels, the undercarriage of the car, lost keys or damage to any of the additional gadgets you might have rented such as a GPS device. It is a basic coverage package and is available for almost every vehicle for hire. KAYAK website does indicate which cars do have it in place already and which do not, so be sure to check when picking the ideal car for your trip.
Where will I find the car hire desks at Barcelona-El Prat Airport?
This airport is big and so, for easy access, all the car hire agents are in two locations: one area in terminal one across from baggage claim, and the second is in terminal two just before the parking lots.
How much does it cost to rent a car at Barcelona-El Prat airport?
On average a rental car at Barcelona-El Prat airport costs ₪150 per day.
Which car rental companies will pick you up at Barcelona-El Prat airport?
Car rental companies that offer shuttle or pick-up services from Barcelona-El Prat airport to off-airport locations include Goldcar Rental SP, Thrifty, Centauro, Europcar, Ok Mobility, Sixt, Alamo, and Budget.

Firefly

10.0

Wonderful

Cleanliness

8.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Barcelona Ap,terminal2

+34 931 935 705

Monday	08:00 - 23:5900:00 - 01:00
Tuesday	08:00 - 23:5900:00 - 01:00
Wednesday	08:00 - 23:5900:00 - 01:00
Thursday	00:00 - 01:0008:00 - 23:59
Friday	00:00 - 01:0008:00 - 23:59
Saturday	00:00 - 01:0008:00 - 23:59
Sunday	08:00 - 23:5900:00 - 01:00

Goldcar Rental SP

10.0

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Barcelona-El Prat Airport

from₪64/day

Locations in Barcelona-El Prat Airport

(T1, T2), Aeropuerto de Barcelona-El Prat

+34 918 34 14 00

Opening times not available

Centauro

9.5

Wonderful

Read 3 reviews

Cleanliness

8.5

Comfort

9.5

Pick-up/Drop-off

9.0

Value for money

9.5

One location in Barcelona-El Prat Airport

from₪112/day

Locations in Barcelona-El Prat Airport

Poligono Mas Blau II, Carrer Alta Ribagorca, 30, 34 08820, 08820 El Prat de Llobregat, Barcelona

+34 93- 1931844

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

8.0 Very good

Anonymous, Jun 2025

Convertible

Service could be better. Kind of rude in the answer of the questions, and no attention to the car details, just gave the keys and there is it: unparking, evaluate, learning any details by yourself.

10.0 Wonderful

Karthik, Jun 2024

Economy

Everything was nice!

Enterprise Rent-A-Car

9.3

Wonderful

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

8.0

Value for money

8.0

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Aeropuerto Del Prat

+34 935 21 90 95

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

Filters

Reviews

8.0 Very good

Anonymous, May 2024

Compact SUV

The staff was very kind and helpful for both pick up and drop off. The car was comfortable, clean and new. However the waiting time at the pick up was very long, my friends who landed 20 mins later came and pick up within couple of minutes in another car rental counter. The lady in the counter was very nice and helpful, however the customer had so many questions, requests and we had to wait him for more than 20-25 mins and the line behind me kept getting longer. If there were 2 staff in the counter at that time things could have been a lot easier and quick for the ones waiting in the line.

Alamo

7.3

Good

Read 14 reviews

Best rated

Cleanliness

8.2

Comfort

8.1

Pick-up/Drop-off

8.1

Value for money

7.0

One location in Barcelona-El Prat Airport

from₪107/day

Locations in Barcelona-El Prat Airport

Enterprise Rent A Car

+34 935 21 90 95

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

Filters

Reviews

10.0 Wonderful

Anonymous, Mar 2025

Passenger van

Very helpful staff.

6.0 Okay

Sylvain, Sept 2024

Intermediate

I didn't like not being able to chose the warranty plan at the reservation time on the web site. It was very confusing when at the desk the clerk explained it to me. Plus I had no choice if the car would be stolen I had to pay the full car price. THIS IS totally not acceptable. Alamo must have insurance about that. I did feel push to accept an insurance even my credit card has a protection cover on rental car

2.0 Poor

Anonymous, Jul 2024

Economy

Bad.

2.0 Poor

Anonymous, Jul 2024

Compact

Do NOT rent from Alamo at BCN airport. We arrived at 11pm and the small office near the car park, which was supposed to be open until midnight, was CLOSED. We were told to go into the desk in the Terminal, but that was also closed. We were told "yea, that happens." Great. If you are looking for a rental in Barcelona, the only one I can recommend is Sixt near Barceloneta (near Placa Pau Vila). I used them three times on our last trip and they were great. I would avoid all of the BCN airport rental counters if possible. Might also try Turo. Good luck.

10.0 Wonderful

Anonymous, Jun 2024

Passenger van

Great rental experience, pickup was fast and easy at BCN terminal 2, quick and easy return at Terminal 1. Friendly and helpful staff!

10.0 Wonderful

Anonymous, Mar 2023

Economy

Ana and Simon were fantastic!

Avis

7.3

Good

Read 6 reviews

Cleanliness

7.7

Comfort

7.5

Pick-up/Drop-off

7.3

Value for money

6.8

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Bcn T1 & T2 Pick Up Dropoff

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

10.0 Wonderful

Anonymous, Jun 2025

Compact

Avis and Kayak site were great 👏👏👏 However… I’m not a fan of EV’s I would not rent an EV again if I need to travel away from town Finding a charging source available and dealing with apps, downloads etc etc takes all the fun away from pleasure travel.

10.0 Wonderful

Anonymous, May 2024

Standard SUV

Great flexibility

6.0 Okay

Darren, Mar 2024

Economy

This Avis location struggles with treating customers fairly

8.0 Very good

Anonymous, Mar 2024

Mini

Friendly

4.0 Mediocre

Anonymous, Jan 2024

Economy

The car pick up went well. We change the car, they couldn’t adapt the price, because I booked the car from the us kayak website. The drop off was so so. I was told to leave the key, but later received a car damage claim. It’s very suspicious that the sum of the Demange is precisely the sun of the deposit. The car didn’t have damages, so I expect Avis to prove it. Kayak has been a great tool to book the car. Thanks !

Record Go

6.9

Okay

Read 7 reviews

Cleanliness

7.6

Comfort

7.1

Pick-up/Drop-off

6.9

Value for money

7.2

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Carretera De Valencia Km 403

+34 931 12 82 27

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

8.0 Very good

Anonymous, Nov 2024

Economy

Good customer service, quick service. Car was clean and ready. They have Chinese cars which are not great, very sluggish and consume a bit of petrol, but overall a good experience

10.0 Wonderful

Anonymous, Oct 2024

Compact

Good sized cars, just wish to get email updates on refunds on processing times after vehicle return

2.0 Poor

Nicolás, Aug 2024

Premium

Rented a car and when we arrived the office was closed at the time it should have been opened. They have good prices but you can see the things they overlook. This is the same company that charged us 150 euros because the car was returned "too dirty" (it was not). Last time I try to use them. Avoid this company. At Barcelona airport, just go for the companies that open until late: Sixt and Europcar.

10.0 Wonderful

Krystyna, Jul 2024

Compact

Very friendly staff, no lines, had an issue with the car - it was resolved quick with no fuss. Thank you.

2.0 Poor

Anonymous, May 2024

Compact

They scammed me :/

10.0 Wonderful

Anonymous, Nov 2021

Very fast and good service. Also incredibly cost reasonable, too

Sixt

6.5

Okay

Read 6 reviews

Cleanliness

7.7

Comfort

7.4

Pick-up/Drop-off

6.7

Value for money

6.1

One location in Barcelona-El Prat Airport

from₪263/day

Locations in Barcelona-El Prat Airport

Terminal 1 & 2 Llegadas

+34 871 18 01 92

Monday	00:00 - 01:00
Tuesday	00:00 - 01:00
Wednesday	00:00 - 01:00
Thursday	00:00 - 01:00
Friday	00:00 - 01:00
Saturday	00:00 - 01:00
Sunday	00:00 - 01:00

Filters

Reviews

7.9 Good

Anonymous, Jun 2021

Drop-off location in San Sebastian is in an underground car-park. We saw no signage until we had found and entered the car-park. Inside the car-park, signage is poor. The only realistic option for the drop-off is via a key-drop box. This was not made clear to me at any time prior to our arrival. Perhaps there was someone in the above-ground office but I do not know. The car itself was flawless and perfect for our needs.

Leasys Rent

6.0

Okay

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

4.0

Value for money

6.0

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Aeropuerto El Prat *no Truck Return* Keybox In Parking

+34 663 00 24 96

Opening times not available

Filters

Reviews

6.0 Okay

Anonymous, Jul 2022

Upon Arriving at airport we waited almost an hour for shuttle to return. Another couple had been waiting long before us, and they decided to catch a cab. We were about to do the same, but shuttle showed up. Staff was great, helpful and the vehicle was new, so super happy about that. Upon dropping off vehicle, the staff member insisted had had gone way over on the mileage, and how big of a deal it was going to be: Upon the realization he was wrong, by almost 700km, he was apologetic. Was still frustrating. Had a long wait for shuttle back to airport as well. Overall though, good experience.

Ok Mobility

5.7

Fair

Read 8 reviews

Cleanliness

7.5

Comfort

7.3

Pick-up/Drop-off

5.3

Value for money

6.2

One location in Barcelona-El Prat Airport

from₪71/day

Locations in Barcelona-El Prat Airport

Carrer de la Garrotxa 10

+34 902 360 636

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

8.0 Very good

Anonymous, Mar 2025

Compact SUV

Took an age to find the desk on arrival at Barcelona airport. We mistakenly went to the car pick up point first and they sent us back to their desk inside the terminal to do the parperwork . Process at the desk was quick and polite. Car was modern and clean (Seat Arona). Had a few of minor dents/scratches on pickup but we took photos just in case. Only problem of note was a wheel judder above 80km so really needed the wheels balancing. Full to full fuel policy filled up just outisde airport on return. Directions for return were reasonably straight forward - just took one wrong turn near terminal. Dropped keys in box as noone around (early Senday morning). Received an email later that day advising all checks done on vehicle and credit card deposit would be returned in around 7-9 days. Overall really happy for £160 covering a 7 day period (plus £50 own insurance).

2.0 Poor

Anonymous, Dec 2024

Mini

Staff were not friendly and helpful. Gave me the wrong car and didn’t do anything to help me fix it. Would not recommend

10.0 Wonderful

Gaurav, Nov 2024

Mini

Flexibility to change by another day.

2.0 Poor

Yael, Sept 2024

Mini

They refused to rent ys a car because of our nationality. We ended renting at another company.

4.0 Mediocre

Anonymous, Jul 2024

Intermediate SUV

Car collection took over 1 hour of waiting in a small, crowded room. Check in process then took far too long with OK Mobility have to re-enter so much of the info I had already provided during the booking process.

10.0 Wonderful

Tom, Sept 2022

Staff excellent. Pick up/Drop off easy. Only negative is large deposit held until car returned, and even then funds aren't credited back immediately (or at least they state that it could take weeks).

Europcar

5.6

Fair

Read 7 reviews

Cleanliness

7.8

Comfort

7.1

Pick-up/Drop-off

6.6

Value for money

6.3

2 locations in Barcelona-El Prat Airport

from₪172/day

Locations in Barcelona-El Prat Airport

Aeropuerto El Prat

+34 911 50 50 00

Opening times not available

Aeropuerto El Prat

+34 911 50 50 00

Opening times not available

Filters

Reviews

2.0 Poor

Anonymous, Dec 2024

Luxury

Flight delayed, car not available anymore and money not given back (700$)

2.0 Poor

Anonymous, Jun 2024

Standard SUV

Eurocar charged me an additional €30 per day for the car considering I was late arriving. The car provided was newer with modern electronics that were not useful and almost caused for an accident multiple times. There was no choice of car and I would have lost my money to change companies. Terrible company taking advantage of customers when in need. Also, the employee assisting was extremely rude and non-apologetic.

2.0 Poor

Charizze S., Nov 2023

Mini

I had filled in my flight number when booking on Expedia via Kayak. My flight was delayed for two hours, I was exhausted from the delay. At 10pm I arrived Europcar desk, and they told me my car was cancelled because I did not show up within 20minutes of the rental time, that they did not see any information about my flight because I did not book directly from Europcar but from Expedia, which did not communicate about my flight. The lady (who’s very friendly) quoted me a tripled price I would have to pay to get a car from them, I walked to the next counter and rented a car from another company. I spent, in general, two times more than what I would have spent in terms of money. And I spent also an extra 1.5 hours just queuing & figuring all these out at the airport being tired from the travel at late night and eventually arrived my destination way past midnight.

Budget

5.6

Fair

Read 9 reviews

Cleanliness

6.9

Comfort

6.8

Pick-up/Drop-off

5.8

Value for money

5.7

One location in Barcelona-El Prat Airport

from₪143/day

Locations in Barcelona-El Prat Airport

Bcn T1 & T2 Pick Up Dropoff

+34 902 10 84 95

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

2.0 Poor

Boutayane, Nov 2024

Compact SUV

I didnt get the car

2.0 Poor

Florent, May 2024

Compact

I am writing to express my dissatisfaction with the service I received during my recent car rental attempt at Barcelona Airport. Despite having a confirmed reservation and providing all required details, including my credit card from Kosovo, I was informed upon arrival that Budget does not accept credit cards from my region. This refusal caused significant inconvenience and additional expenses, as I had to secure a rental from another company, GoldCar, at four times the original cost. Furthermore, at no point during the reservation process was I informed of this regional restriction, which I find unacceptable.

2.0 Poor

Simon, May 2024

Mini

No acceptance of my credit card.

4.0 Mediocre

Anonymous, Apr 2024

Intermediate

We booked an electric car and the cable provided in the car didn't work at any of the charging stations, so we were the whole time more concerned about running out of electricity than enjoying the trip.

4.0 Mediocre

Anonymous, Feb 2024

Compact

1. there are not much time to drive in Barcelona in 3days. public transportation looks better for traveler. 2. inferior surface of front bumper scar which was charged 180 euros for me There is an unfair aspect of charging for scratches on the lower part of the vehicle. When the vehicle was first delivered, a 360-degree video was taken, but the lower structure of the vehicle bumper was not taken. When I was charged for the lower scratch of the front bumper, I felt a lot of unfairness.

2.0 Poor

Anonymous, Sept 2022

It took an hour for the van to be ready, at 11 PM

Hertz

5.1

Fair

Read 13 reviews

Cleanliness

8.0

Comfort

7.7

Pick-up/Drop-off

5.8

Value for money

5.3

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Terminal 1 And 2

+34 902 01 19 59

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

Filters

Reviews

2.0 Poor

Anonymous, May 2024

Intermediate SUV

When picking up my vehicle, they insisted I take a hybrid vehicle saying it was going to get better mileage for the price and save me on gas but it had worse mileage compared to the vehicle I had reserved, so I really just paid more for gas and more for the vehicle they upsold me on. There was no financial benefit.

8.0 Very good

Anonymous, Oct 2022

Nice, clean comfortable car. For some reason the pick up office in terminal 2 was closed for ten minutes as we arrived, but eventually the person working there arrived and we got our car.

Thrifty

4.8

Mediocre

Cleanliness

5.2

Comfort

5.2

Pick-up/Drop-off

5.2

Value for money

4.2

One location in Barcelona-El Prat Airport

from₪69/day

Locations in Barcelona-El Prat Airport

Barcelona Ap,terminal2

+34 931 93 57 05

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

Filters

No reviews available

CLICK RENT

4.0

Mediocre

Cleanliness

4.0

Comfort

4.0

Pick-up/Drop-off

4.0

Value for money

4.0

One location in Barcelona-El Prat Airport

from₪112/day

Locations in Barcelona-El Prat Airport

Pla de l'Estany 1, El Prat de Llobregat Hotel Barcelona Aeropuerto Affiliated by Melia Parking

+34 971 73 06 96

Opening times not available

Filters

No reviews available

Fox

3.0

Poor

Read 4 reviews

Cleanliness

5.0

Comfort

4.5

Pick-up/Drop-off

3.5

Value for money

3.5

One location in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Goldcar Airport De Barcelona Rentacar Area

Opening times not available

Filters

Reviews

2.0 Poor

Keith, May 2025

Economy

Rude and unprofessional. Would not recommend.

2.0 Poor

Angela, Apr 2025

Economy

The rental company was not Fox, as was listed when I booked, but another company called Gold Car. I couldn’t find their service counter at the airport and went instead to the car park and asked a man wearing a Gold Car uniform for help and he was extremely rude and literally mocked me. He repeated what I said several times like a child and sarcastically told me I was in the wrong place. I made it to the Gold Car service counter, hidden in the corner, and the agent behind the counter was yelling loudly and aggressively at the female customer in front of me. It was awkward to witness and be near. Another service agent was also helping her, but neither seemed nice or welcoming. The yelling man asked me for my reservation number and, because I had booked through Kayak, I had a confirmation number instead. He was extremely upset and rude and I fumbled to look through the email I’d received to find the correct number. I guess he was angry that we had booked through a third party, but how was I to know that would send him raging and there wasn’t anything I could I do at that point. He then asked for my international drivers license. I have one, from previous trips, but I’ve never had a rental car company ask for it. I have usually only showed my passport, so I unfortunately didn’t have the international drivers license with me. I tried to show him a picture of my international drivers license and the info, but he angrily yelled that he needed a physical copy and told me he couldn’t rent the car to me and stormed away. I understand that this may be a policy this company has, but I wasn’t given any of that information beforehand. How could I know that if I didn’t even know the real company that would be renting the car to me? Regardless of me not meeting the guidelines of this policy, every employee was rude and aggressive from the start and made me feel threatened and uncomfortable. I was kind of relieved when he refused to rent to me because that meant I could just walk away and choose another company. I ended up renting a car with another company without any issues, but getting aggressively yelled at by multiple angry men the moment I landed in Spain literally ruined my holiday. It takes quite a while to recover and get over such an experience and feel welcome as a tourist when you start with such a bad experience. I obviously will NEVER book a car rental through Kayak or any third party company again. The price is too amazing to be true so I guess you get what you’re paying for. This was an extremely awful experience I’ll remember for the rest of my life.

4.0 Mediocre

Cicely, Mar 2025

Economy

The insurance offered by fox did not cover anything directly with the provider - better to purchase insurance in person!

Dollar

2.0

Poor

Cleanliness

8.0

Comfort

8.0

Pick-up/Drop-off

8.0

Value for money

2.0

2 locations in Barcelona-El Prat Airport

Locations in Barcelona-El Prat Airport

Barcelona Airport

Opening times not available

Terminal 1 And 2

+34 932 98 36 37

Monday	07:00 - 23:00
Tuesday	07:00 - 23:00
Wednesday	07:00 - 23:00
Thursday	07:00 - 23:00
Friday	07:00 - 23:00
Saturday	07:00 - 23:00
Sunday	07:00 - 23:00

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2.0 Poor

Vytas, Jun 2025

Economy

hi, car was good, but i booked for 250 dollars but finally got total 500 euros , lots of unexpected money was calculated so what you got by booking will be twice bigger

Ace

2.0

Poor