Recent reviews
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- Negative
Monday | 07:30 - 22:00 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 07:30 - 22:00 |
Friday | 07:30 - 22:00 |
Saturday | 09:00 - 17:00 |
Sunday | 14:00 - 22:00 |
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 13:00 |
Sunday | 09:00 - 13:00 |
Monday | 07:00 - 22:00 |
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:30 - 22:00 |
Sunday | 07:30 - 22:00 |
Pros: Gas mileage was great, gps was useful.
Cons: We did not get the car we had signed up for. The car we wanted was automatic, but we were given standard. Two of the drivers got an IDP ($30/each) so we could drive the rental but one of us do not drive stick so it was a waste of money to get the IDP
okay, but have some places for improvement
Pros: Service was friendly and helpful at pickup. Got a size upgrade for free.
Cons: No map available. Turn in at Reus very hard to find, and didn't have a sign. Clerk tried to gouge us for "damage" that wasn't there, but luckily we'd purchased the insurance (don't think she knew that initially) so we were able to resolve the issue quickly.
Monday | 07:30 - 22:00 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 07:30 - 22:00 |
Friday | 07:30 - 22:00 |
Saturday | 09:00 - 17:00 |
Sunday | 14:00 - 22:00 |
Monday | 07:30 - 22:00 |
Tuesday | 08:30 - 17:30 |
Wednesday | 08:30 - 17:30 |
Thursday | 07:30 - 22:00 |
Friday | 07:30 - 22:00 |
Saturday | 09:00 - 17:00 |
Sunday | 14:00 - 22:00 |
Cons: First car a/c was broken. Had a hard time contacting them, finally got a replacement— which had a tire with a slow leak.
Pros: Car
Cons: Charge extra 60€ due to the flight delay of 1 hour, even after my call from the Flight's origin... Is not a good value for money
Cons: Check-in duration
Disaster
Pros: They were courteous when I picked up the car. Spoke English well. There was not much of a wait to get service
Cons: The GPS did not work well. The car would not start onthe last day of the trip and neither The Hertz office in Nice or in Spain would help. Allianz insurance would not help. The situation is still not resolved, I have spent 6 or more hours on the phone with only getting told "that I need to talk to a different Hertz office.
Terrible RIP OFF in Spain Bilbao
Pros: car was new
Cons: I booked a car for 6 passengers only to be told its not big enough for our luggage.I was given a bigger car that I had to pay for. Then I was told that the car I purchased didn't include any Insurance at all and that I was liable up to 25000 Euro. in all I had to pay approx. another $450 Euro for the car. I wont waste my time on the holiday complaining and reporting this abuse of vulnerable travellers(when they don't have another choice and cancellation is not allowed) but when I get back to Sydney I will be making formal complaints
Cons: No local map available at pickupexcellen
Cons: First car a/c was broken. Had a hard time contacting them, finally got a replacement— which had a tire with a slow leak.
Pros: Car
Cons: Charge extra 60€ due to the flight delay of 1 hour, even after my call from the Flight's origin... Is not a good value for money
Disaster
Pros: They were courteous when I picked up the car. Spoke English well. There was not much of a wait to get service
Cons: The GPS did not work well. The car would not start onthe last day of the trip and neither The Hertz office in Nice or in Spain would help. Allianz insurance would not help. The situation is still not resolved, I have spent 6 or more hours on the phone with only getting told "that I need to talk to a different Hertz office.
Terrible RIP OFF in Spain Bilbao
Pros: car was new
Cons: I booked a car for 6 passengers only to be told its not big enough for our luggage.I was given a bigger car that I had to pay for. Then I was told that the car I purchased didn't include any Insurance at all and that I was liable up to 25000 Euro. in all I had to pay approx. another $450 Euro for the car. I wont waste my time on the holiday complaining and reporting this abuse of vulnerable travellers(when they don't have another choice and cancellation is not allowed) but when I get back to Sydney I will be making formal complaints
Monday | 07:00 - 22:00 |
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:30 - 22:00 |
Sunday | 07:30 - 22:00 |
Pros: The car was clean and well maintained.
Cons: The pick up and drop off experience could have been better. The staff was not very knowledgable regarding local laws even though they get tourists all the time.
The rental was supposed to cost 240$ but they placed a hold of 1000$. Not sure if they are gonna remove that, or I'd have to talk to customer care to get that removed.
Drop off was exceedingly painful with no clear instructions.
Cons: An upgrade for your Preferred Avis customer.
Poor experience
Cons: I cancelled The reservation after waiting in line for 30 minutes and found another car from Europe car it was very disappointing
Pros: The car was clean and well maintained.
Cons: The pick up and drop off experience could have been better. The staff was not very knowledgable regarding local laws even though they get tourists all the time.
The rental was supposed to cost 240$ but they placed a hold of 1000$. Not sure if they are gonna remove that, or I'd have to talk to customer care to get that removed.
Drop off was exceedingly painful with no clear instructions.
Poor experience
Cons: I cancelled The reservation after waiting in line for 30 minutes and found another car from Europe car it was very disappointing
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 13:00 |
Sunday | 09:00 - 13:00 |
Will Never Use Again
Pros: Absolutely Nothing
Cons: After allowing me to pay the deposit using my American Express card, I was told the day the rental was to bugin that the car rental company would not accept Amex for the bulk of the payment. I ended up having to cancel the reservation and lose my deposit. Shameful !!!!
Wasn't a pleasant experience, won't rent from them again
Pros: The employees are welocming and respectful.
Cons: -The car I rented broke down while driving. Neither the offic nor the road assistance responded to my calls. Putting me in a bad situation.
-they make a big deal out of returning the car without a full fuel tank.
- they don't have enough people at their counters, need to wait a lot until it's my turn.
They did not have our reservation!!!!!
Pros: Horrible
Cons: No car
Nice people to deal with
Pros: Friendly staff took care of us well. Free upgrade on the car too.
Will Never Use Again
Pros: Absolutely Nothing
Cons: After allowing me to pay the deposit using my American Express card, I was told the day the rental was to bugin that the car rental company would not accept Amex for the bulk of the payment. I ended up having to cancel the reservation and lose my deposit. Shameful !!!!
Wasn't a pleasant experience, won't rent from them again
Pros: The employees are welocming and respectful.
Cons: -The car I rented broke down while driving. Neither the offic nor the road assistance responded to my calls. Putting me in a bad situation.
-they make a big deal out of returning the car without a full fuel tank.
- they don't have enough people at their counters, need to wait a lot until it's my turn.
They did not have our reservation!!!!!
Pros: Horrible
Cons: No car
Monday | 07:00 - 22:00 |
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Monday | 08:30 - 18:00 |
Tuesday | 08:30 - 18:00 |
Wednesday | 08:30 - 18:00 |
Thursday | 08:30 - 18:00 |
Friday | 08:30 - 18:00 |
Saturday | 09:00 - 13:00 |
Sunday | 09:00 - 13:00 |
Monday | 07:00 - 22:00 |
Tuesday | 07:00 - 22:00 |
Wednesday | 07:00 - 22:00 |
Thursday | 07:00 - 22:00 |
Friday | 07:00 - 22:00 |
Saturday | 07:00 - 22:00 |
Sunday | 07:00 - 22:00 |
Monday | 07:00 - 23:30 |
Tuesday | 07:00 - 23:30 |
Wednesday | 07:00 - 23:30 |
Thursday | 07:00 - 23:30 |
Friday | 07:00 - 23:30 |
Saturday | 07:00 - 23:30 |
Sunday | 07:00 - 23:30 |
Most popular agency | Avis |
---|---|
Average price | ₪59/day |
Good deal | ₪47/day |
On average a rental car at Bilbao Airport costs ₪70 per day.
Car rental companies that offer shuttle or pick-up services from Bilbao Airport to off-airport locations include Avis, and Alamo.