Guest reviews
Overall rating
9.2
Excellent
Based on 16 reviews
Cleanliness
9.1
Comfort
9.2
Pick-up/Drop-off
9.3
Value for money
9.0
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
3
0
1
0
1
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10.0
Cons: Everything was good
review from
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2.0
Pros: They overcharged me $250 this company is terrible will never use Budget again.
Cons: Honesty
review from
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10.0
Pros: Easy pick up and drop off.
Cons: It was all good.
review from
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10.0
Excellent service
Pros: Your employee was very polite and helpful, if she were my employee I would give her a raise :-)
review from
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5.6
Overcharged
Pros: Representative was pleasant, but not helpful.
Cons: I pointed out the contract from Sacramento was wrong and was told I'd need to contact them to correct.
review from
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