8.0
When we arrived at 3pm, the associate said "We were expecting you at noon. Let's make sure we still have a car available." What? I paid in full and included my flight information on my reservation. I think the time defaulted to 12pm and I didn't know to change it. The car was there and everything was fine, but why would you say that and cause unneeded angst when travel is already so difficult.Reviewed 2022 Aug 01
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8.0
Pros:Staff was friendly. Drop off was super easy.Cons:Very difficult to make an extension on the phone since I didn't have access to internet while traveling.Reviewed 2021 Jun 12
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10.0
Pros:The check out staff was very friendly. We did not see anyone when we dropped off the car.Cons:We probably paid too much for paying for a half tank of gas before taking car. I’m sure we didn’t use that much.Reviewed 2021 Apr 28
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10.0
Great staffPros:Brian and Brent were great to work with!Cons:Inside of the windshield could have been cleaner.Reviewed 2018 Aug 28
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10.0
Everything perfectPros:Car, careReviewed 2018 Apr 16
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2.0
Cons:I paid for a rental car on line with my debit card. I arrived to pickup the car only to find out that I couldn't because you don't accept debit cards. I want my money returned to my debit account. You accept credit cards only, so why accept payment via debit card?Reviewed 2018 Jan 08
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8.4
Car was smallPros:Very convenient to pick up and drop off the car.Cons:I ordered a compact, but the car seemed more like an economyReviewed 2018 Jan 01
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2.0
No cars availablePros:Absolutely nothing.Cons:We reserved a car but there were no cars. I expected to pay $78 but had to spend $210 to rake an uber to the airport rather than the rental car. The person at the desk said they were out of cars and asked corporate to stop allowing cars to be rented but there was no response.Reviewed 2017 Dec 28
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8.0
Good rate, good servicePros:Car available immediately, reasonably fast service. All good.Cons:Small car not available so given a larger vehicle but it was a gas guzzler. Staff tried to charge for the upgrade but when we declined they gave it to us becaus3 it was the only car available. Not cool.Reviewed 2017 Oct 27
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10.0
Great easyPros:Good customer serviceReviewed 2017 Jul 21
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6.0
typicalPros:Car was clean and as promised.Cons:They really try to up sell you on the expensive add-ons like insurance and a more expensive car. The guy checking me in was clearly irritated when I wouldn't agree to pay for more options. Not very professional!Reviewed 2017 Jun 27
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10.0
Pros:I was pleased with everythingReviewed 2017 Feb 08
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