Book Budget car rentals in Christchurch

Reviews for Budget in Christchurch

Recent reviews

Traveler rating

Wonderful

1

Very good

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Good

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Okay

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Fair

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Mediocre

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Poor

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6.0

Car was it ready at pickup. Waited over an hour. Everything else was very goodReviewed 2023 Nov 25

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6.0

Cons:At pickup was informed Invercargil roads were all closed (which was untrue), so I may not be able to drop the car off at scheduled point, but if I made any changes to the dropoff location I would be charged extra by Budget. Very unhelpful, and very unfair to charge customers extra due to weather events outside of our control.Reviewed 2020 Feb 16

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8.0

Cons:More trouble trying to drop car off because of the system want to charge us more than quotedReviewed 2018 May 06

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2.0

Awful experience - rude, unhelpful desk person, noPros:We did not like anything but the online booking process. The rest was painful.Cons:Our flight came in late and we missed the pick up window. I emailed Budget to let them know, but this message didn't get through to the rental location. When we picked up our car, the woman was not very friendly and said we missed our window and it was given away. She said they had no cars left for us. She did not give us other options of where to rent or what to do in this situation. She did not show sympathy either. Do not rent from Budget. We went with Europcar in the end. They were nice and had a great car for us (and their counter was right next to the Budget one).Reviewed 2017 Feb 27

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7.6

Pros:The car was decent, ran fine and fulfilled our needs. It was nothing special or out of the ordinary, just a basic Toyota Corolla, but it did the job.Cons:We could've used some instructions on pickup and return - in a foreign country we didn't know if processes would all be the same. A little disappointed that the car was a Corolla when we booked "Camry or similar" since the Camry really is a significantly nicer car.Reviewed 2017 Feb 24

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10.0

Incredible customer servicePros:I left my cell phone in the vehicle and didn't notice until I was on the airplane. I called the Christchurch Budget office and explained the situation. Toni McLean, the Budget agent there, secured my phone and sent me instructions on how to get it back. She then processed the FedEx transaction and I received my phone without issue. This was awesome! Thanks ToniReviewed 2017 Feb 03

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9.2

Car was great but had issues with pricing.Pros:The pick up and drop off were both easy and we were happy to be upgraded to a nicer car when we picked it up in Christchurch. We loved the car and found it to be clean, comfortable, and smooth throughout our 8-day rental.Cons:When we dropped the car off in Queenstown, we were shocked to find that our receipt said we were charged more than 2x as much as my reservation said we would be paying. We were in a rush and didn't notice this until after we left the lot, so we called the Queenstown Budget office. Luckily, they fixed the issue and we were charged the correct amount. But it does seem that the issue originated with the Christchurch Budget, so that's why I'm only giving an 'Okay' rating.Reviewed 2017 Jan 22

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• Does Budget car hire offer roadside assistance cover?

  Budget car hire offers a free ‘Not Your Fault’ mechanical breakdown cover, which will cover you in case of any mechanical breakdowns and will assist to get you back on the road in no time. This is included in all rentals. If you would like extra insurance for windscreen and tyres, this will be at an extra charge. There is a basic Roadside Assistance and Roadside Assistance Plus, which will be charged at a small extra daily fee, so check before your trip which would suit you best depending on what sort of travel you will be doing.

• What benefits are included in my Budget car hire in Christchurch?

  Budget car hire has certain benefits included in all of their rentals which will save you worry of extra costs you are not aware of. All Budget rentals from each of the 3 locations in Christchurch include unlimited kilometres, access to free travel assistance and local maps, 24 hour roadside assistance and more. Optional extras can be booked for an extra reasonable fee.

• Does Budget car rental allow you to take your hire car across the island?

  You are allowed to take your rental car on the Inter Island ferries across the Cook Strait if you are travelling between the North and South Islands. You would need to book your own ferry tickets and vehicle tickets and pre warn Budget car hire before you pick up the car. If you would then like to drop off your car hire at a different location in New Zealand, this is possible. Budget recommend that you make sure to book the ferry crossing well in advance to make sure you can secure the desired crossing date to suit your travels.

• What is the most popular rental car from Budget in Christchurch?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Budget in Christchurch.

• How many car rental locations does Budget have in Christchurch?

  Budget has 3 rental locations in Christchurch. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Christchurch airport (CHC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Christchurch airport (CHC)?

  Yes