Cons: Hi, I was charged much more than I should have. What should I do? Who do I have to mail?
Thank you in advance
overcharged for toll tag
Pros: base price of car
Cons: was charged 750DKK for a toll tag to go over bridge to Sweden and back, friends later told me it should cost 250 return, so was blatantly overcharged $500. i questioned the cost as i thought it high but was given no info and told that was the charges.
Pros: New car, clean, quick
Cons: Manu unexpectes costs
Pros: Great vehicle for hauling building materials. Loved having the fuel station right at the site. Locations was easy to find and get to. Friendly personnel.
Shop was closed
Cons: No one was there on the time I was supposed to pick up the car
Pros: the car was in a higher class of the order
the staff was nice and helpful
Cons: I ordered the car for 9 am, got it only at 10 am I needed to pay for the parking at drop off
Pros: quick check in and out. Friendly staff.
Pros: Condition of vehicles! I took two cars and both were brand new! Great!
Pros: Clean car in good condition (Open Adam with less than 6000km). No problem encountered during our week (driven for over1500km)
Cons: Waited 1h at pickup
Pros: The car, insurance policy
Cons: The woman at the shop was unfriendly and she did not give us all the necessary information.
Kayak service very very poor
Cons: I booked a car using KAYAK website, providing all required information, including where I live. When I went to pick up the car, I discovered that different conditions are applied if you reside in the same country where you are renting the car. E.g.: 100 km/day instead of unlimited, higher price than agreed, etc. Ok, It was written in the terms and condition (a very long document....). But kayak site, AFTER collecting my data (including where I live), showed me a specific price and specific condition, different from the real ones. Kayak took my money but didn't provide me the service !!!!
Pros: We got an unepxpected upgrade which made the whole rental amazing! Pick up was a breeze and the staff were very nice.
Cons: Dropping off after hours was a bit confusing, but I was thankful they offered a key drop, considering their office closed at 2pm.
Compact (Ford Focus or similar) is the most frequently booked rental car type from Budget in Copenhagen.
Budget has 1 rental location in Copenhagen. Take a look at our Budget rental location map to find the best rental cars near you.
No (According to our data)