Guest reviews
Overall rating
8.7
Excellent
Based on 33 reviews
Cleanliness
8.6
Comfort
8.9
Pick-up/Drop-off
9.0
Value for money
8.2
Skip to main content
More
Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
8
3
0
2
1
-
10.0
Pros: staff at budget in Juneau are awesome.
review from
-
2.0
Cons: Had a vehicle to rent
review from
-
10.0
Great experience, start to finish!
Pros: - Fair price - Quick, professional pickup & dropoff - Clean car - Auto-Start was a bonus
Cons: Tires were all weather, not winter.
review from
-
6.4
Pros: Expensive
review from
-
10.0
Pros: Everything went smoothly, car was great!
review from
-
10.0
I don't always use the work redonkulously but when I do...
Pros: Redonkulously fast, great service at the desk! Redonkulously.
review from
-
10.0
Great servuce!
Pros: The employees were very eager to please. Got me right through tge paper work and into my car.
Cons: They had said for me look over the car for any scratches bigger than a dollar bill. So I did and found one one the rear left quarter panel. It was not noted on my form, so I went back in and told them. They had added the scratch on their copy while I was outside. So I had them fix my form so I would not be liable for this scratch. Just a little more care on the paperwork is needed. Thanks.
review from
-
8.0
Quick and Easy
Pros: The vehicle was in good condition mechanically which made operating it enjoyable. It also had modern features such as a backup camera and USB/Bluetooth ports which were convenient.
Cons: I ordered a midsize - they ran out. I was upgraded for 'free' BUT an SUV uses more fuel and thus was less econimical once I had to refill the gas tank. An SUV is also bigger. There was no step bar. As a 5'0 woman I felt like I had to polevault to get into the Toyota 4runner. Also, there was a bottle of apple cider vinegar in the armrest compartment from the previous user. Lastly, there was no windshield fluid. I had to stop at a service station to clean my windows manually.
review from
-
4.0
Pay a little extra for a lot more.
Pros: They had a vehicle available.
Cons: Rude and aggressive customer service at the airport kiosk, interior of vehicle was dirty & had trash left in it, was given different information on three separate occasions in regard to reserving an AWD vehicle, and then blamed for not reserving the right vehicle. Because there are a handful of other companies to choose from I’d recommend saving yourself the frustration and wasted energy on dealing with the employees who could care less about your needs and business.
review from
-
4.0
Piece of junk
Cons: The heat only worked on max and the tires were horrible on snow.
review from
-
9.2
Convenient
Pros: Smooth process checking out and back in, great proximity to airport terminal. Easy access. We received an eco friendly car that saved a lot of money on gas which was a huge surprise plus! I love that AK car rentals include a window scraper - we used this two of 4 mornings.
review from
-
10.0
Pros: Very helpful & friendly staff. Easy pickup & drop-off.
review from
Other suppliers in Juneau scored
Where can I find Budget car rentals in Juneau?
FAQs about renting a car from Budget in Juneau
How many car rental locations does Budget have in Juneau?
Does Budget have a car rental location at the airport: Juneau Intl airport (JNU)?
Does Budget offer shuttle or airport pick-up services from Juneau Intl airport (JNU)?
Cars
Car rentals in the United States
Car rentals in Alaska
Car rentals in Juneau
Juneau Budget car rentals