Book Budget car rentals in Lahaina

Reviews for Budget in Lahaina

Recent reviews

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8.0

Pros:The staff is very helpful. Very easy drop-off and then shuttle to the airport just took us for few minutes.Cons:Good job.Reviewed 2019 Oct 06

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5.2

Pros:Good car.Cons:Staff did not listen and overcharged me For something I didn’t agree to.Reviewed 2019 Oct 03

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10.0

OGG Tole care of usPros:There is no easy way to get from OGG to Lahina. So Budget at OGG helped us out. Great job, Bidget at OGGCons:The Lahina car was far away with no easy way of picking it upReviewed 2018 Dec 31

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5.6

Cons:Overpriced.. my flight in Maui was cancelled,and it was redirected to another airport in Maui. When asked to changed my pick up to the new airport, they charged me with todays’s price. It didn’t matter if I had booked and paid this in advance(which was much lesser). Extra costs like one way fee etc was understandable, changing the daily charges from 40$ per day to 100$ per day is unacceptable.. the car they provided was clean and good but this place is clearly overpriced for emergency changes in schedules.Reviewed 2018 Nov 30

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2.0

Oversold nightmarePros:We went to Kahului accidentally and reservation was in Lahaina. The agent was able to accomodate our reservation in Kahului.Cons:The shuttle line from the airport was 1 hr. Long. We waited outside in the heat for another 45 min. on a list just to go inside. Then another 45 min. inside in line to meet an agent. Fortunately, our car was ready, but some folks were waiting another 45 min. For the car to be cleaned. We saw elderly people and pregnant women outside in the heat of mid afternoon. Disgraceful!Reviewed 2018 Mar 26

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2.0

Poor service, poor vehiclePros:Not much.Cons:The counter person did very little to help and her attitude was poor as well. The car was supposed to be ready at noon and the paperwork was finished at noon but I was told the car wasn’t ready. I along with other customers had to wait about an hour making us late for a scheduled prepaid tour. Avoid Budget in Maui!Reviewed 2018 Feb 19

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8.4

Love the Jeep, but the pickup was very slowPros:Great vehicle, just right for Maui. Great drop-off, quick & super easy. Nice peopleCons:Extremely slow pickup. My transaction was fast but the half dozen or so parties before me took a long, long time. One moment there were 6 desk agents, the next there were only 2 and this was while there was a long, and growing longer, line of new arrivals after a transPacific flight.Reviewed 2018 Jan 27

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2.0

Waited 2 hours for a carCons:After standing in a 45 minute line to rent the car, waited another hour and a half outside for it. Car was ok. No antenna so no radio. USB port non functional. So unable to charge phone.Reviewed 2017 Nov 17

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10.0

Great experience!Pros:Friendly staff, easy to book, clean new car, definitely would book through this company again !Reviewed 2017 Jun 12

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5.6

Budget rentalPros:Rented a Ford Focus. To my surprise this was a much higher quality vehicle than I expected.Cons:This was the longest wait I have ever experienced at a rental car agency. We waited for over two hours for our rental. We will not rent from budget in Maui ever again. Understaffed and under motivated. I was told it would be about 20 min. Was about a hour it I recal, but that was after we waited in line for about a hour just to check in.Reviewed 2017 Apr 08

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10.0

Pros:Getting the car was easy, the staff was friendly and the prices competitive.Reviewed 2017 Jan 12

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2.0

Cons:I didn't see that I had enrolled at the wrong airport in Maui, HI. I was going to enroll in Kahulai but accidentally enrolled in Lahani. Instead of paying $654, which was my confirmed reservation in Lahani, I had to pay $954. This was indeed a hardship and it took me 1.5 hours to even get a car at all through Budget, so I definitely wasn't happy that it was so difficult to get a car. I've never been through such an ordeal in my entire life as I have at Budget car rentals. It would love to get a $300 refund. I felt this was some type of manipulation on Budget's part. Also, there were many scratches on the car which I wanted a manager to come take a look at but they were all to busy to come look at the car.Reviewed 2017 Jan 11

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More

• 9.1 /10Enterprise Rent-A-Car Car Rentals at Lahaina
• 8.4 /10Alamo Car Rentals at Lahaina

• What is the most popular rental car from Budget in Lahaina?

  Standard (Kia Soul or similar) is the most frequently booked rental car type from Budget in Lahaina.

• How many car rental locations does Budget have in Lahaina?

  Budget has 1 rental location in Lahaina. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: West Maui airport (JHM)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from West Maui airport (JHM)?

  Yes