10.0
Pros:Staff onsite was super friendly at the 30 Halawai locationCons:Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my wayReviewed 2020 Mar 13
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10.0
Pros:Staff was exceptionally friendly and helpfulReviewed 2019 Oct 22
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10.0
Pros:Very helpful and friendly staff!Cons:The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.Reviewed 2019 Jun 03
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6.8
Pros:The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.Cons:Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.Reviewed 2019 May 11
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8.0
Pros:We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.Cons:I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.Reviewed 2019 Jan 19
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9.6
Pros:Pickup at ship pier or a ride to pier would provide better customer serviceCons:No transportationReviewed 2018 Mar 30
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3.6
We booked on line when we pick car up they double the moneyPros:Car was fine paid twice as muchCons:Had to pay an additional $110 per day over agreement pnlineReviewed 2018 Jan 31
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8.4
Overall, a good experiencePros:The people at Enterprise are always great to work with, which is why I always try to rent from them. The location was easy to get to and it was an easy process.Cons:It was a little pricier than I would have liked.Reviewed 2018 Jan 31
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10.0
Easy and efficientPros:The pickup as well as drop was extremely easy. We were picked up from Hotel in a Mustang convertible which was quite a nice surprise. The staff made the rental transaction very easy and simple. Drop off was painless and they deposited back to the hotel.Reviewed 2018 Jan 23
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8.0
WindowPros:We had to clean the windshield the next day because it was so dirty!Reviewed 2017 Jul 22
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10.0
ConvenientPros:No Hassel cancellationReviewed 2017 Feb 18
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10.0
Pros:Very efficient and friendly pick up and drop off. Car was clean and just what we wanted.Reviewed 2017 Jan 23
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