Pros: Staff friendly and helpful
Pros: Friendly staff. Clean and well maintained cars.
Cons: Nothing all great!
Pros: Staff onsite was super friendly at the 30 Halawai location
Cons: Little confusing when booking online. Started with a Westin location, they told me the only office that had a Jeep was the “airport” location, which turned out to be right across the street from my hotel. They did phone the location and let them know I was coming. And, my car was not there, they went and got it and I was on my way
Pros: Staff was exceptionally friendly and helpful
Pros: Very helpful and friendly staff!
Cons: The hours of operation are pretty limited which is something to note ahead of time in picking up the vehicle. Could have been clearer in the booking and confirmation process.
Pros: The drop off was easy but it’s too far to get back to Lahaina Harbor so we had to get a taxi to get there.
Cons: Shorter distance to and from car rental would be better. We had to get a taxi to the car rental and back.
Pros: We had to take a taxi there as the place at the Sheraton within walking was sold out. They were very very busy but shantelle did a good job of moving us through quickly and let us return it at the rental place within walking. The key drop.box was easy to find.
Cons: I understand they were busy, but they were unable to pick us up so we could get on our way so we had to pay a taxi.
Pros: Pickup at ship pier or a ride to pier would provide better customer service
Cons: No transportation
Pros: Nice vehicle
Cons: Customer service was nice but slow. I rented a premium vehicle (convertible Chevy Corvette) that was still dirty and poorly maintained.
We booked on line when we pick car up they double the money
Pros: Car was fine paid twice as much
Cons: Had to pay an additional $110 per day over agreement pnline
Overall, a good experience
Pros: The people at Enterprise are always great to work with, which is why I always try to rent from them. The location was easy to get to and it was an easy process.
Cons: It was a little pricier than I would have liked.
Enterprise has 3 rental locations in Lahaina. Take a look at our Enterprise rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)