Book Budget car rentals in Naples

Reviews for Budget in Naples

Recent reviews

Traveler rating

Wonderful

0

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

0

6.8

Cons:This was my second attempt at a rental from Budget. The first car that I reserved was not available for pickup at the time of the booking, which delayed my travel by a day.Reviewed 2020 Jan 31

review from

8.0

Pros:Friendly staff. Explained everything well and in a timely manner.Reviewed 2019 Oct 16

review from

6.0

Pros:Staff was great, car was good working order and exactly what we asked forCons:We returned the car 50 minutes after our allotted time (2:50pm instead of 2:00pm) because of unexpected traffic and we were charged an additional 100$ for an entire day. The staff says it’s automatic charge past 15 minutes in the computer. We are very upset.Reviewed 2019 May 26

review from

7.6

Surprise!Pros:The car was almost brand new and was very nice.Cons:However, we did not receive the BMW 5-Series we reserved, but were required to provide TWO different credit cards that were each charged the full rental amount! Ridiculous! The only other card I had was a debit card which held my money hostage during my vacation. The staff was helpful, but this secret policy is terrible! In addition, price was higher than quoted in reservation.Reviewed 2017 Aug 04

review from

5.6

Cons:The VW Up is a car with transmission issues as I found out by driving it up that Almalfi Coast roads and then by Googling it. An automatic that stalls and does not kick into gear especially in 2nd is scary uphill and on an autoroute. You should eliminate the car from your fleet. The pick up and drop off don't have much space and it was stressful. Then again Naples is a hectic and stressful city. I don't feel like I got a fair deal because of the fear of not being able to accelerate and count on the car to actually move especially in a place with so many very aggressive drivers.Reviewed 2017 Jun 17

review from

2.4

Worst place to drop off a car.Pros:Nothing - when I finally got to leave the car at the rental place.Cons:No signs, employees could not be distinguished from the people on the street - no badges, shirts. Instructions inadequate - you don't drop off at the budget office, you drop off on the other corner of the building which can take up to 30 mins to get to by car because it's Napoli. Then, the process jumped from $268 (which was on the form at check in, and in line with what was promised on kayak) to 298 €!! That's $340. And kayak has no customer support and budget won't address this problem so I guess I will issue a charge back with my credit card company.Reviewed 2017 Jun 06

review from

7.2

Needs better hours, and better drop off locations. More clarity!Pros:The car. it was good.Cons:The rep told us 3pm sunday the office closed, but in fact, it closed at 1pm. i think she mixed up 13:00 and 3:00 Anyway, the alternative hotel location was given, but there was no one there to do the check in check. so...a little unnerving to hand over your keys to someone.Reviewed 2017 May 09

review from

7.6

Good car, poor rental agency locationPros:The car was clean and worked fine. The staff were friendly and helpful.Cons:This agency is NOT at the airport. We had to take a taxi for 20 Euro to get the car, which took another 30 minutes, and then pay 14 Euro extra to be able to drop it off at the airport, which significantly increased the overall cost of the car. Very disappointed that this agency was presented as being at the airport.Reviewed 2017 Feb 23

review from

2.0

Terrible experience!Cons:The rental location was unexpectedly closed (Naples Central Station in Italy) and we couldn't get the car we booked or any other. At the last minute, we had to rent from another company and pay a premium. Stressful and bad experience!Reviewed 2016 Sep 26

review from

More

• 6.8 /10Hertz Car Rentals at Naples

• How much does it cost to rent a car from Budget in Naples?

  On average a rental car from Budget in Naples costs ₪174 per day.

• What is the most popular rental car from Budget in Naples?

  Economy (Fiat Panda or similar) is the most frequently booked rental car type from Budget in Naples.

• How many car rental locations does Budget have in Naples?

  Budget has 3 rental locations in Naples. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Naples airport (NAP)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Naples airport (NAP)?

  Yes