Book Hertz car rentals in Naples

Reviews for Hertz in Naples

Recent reviews

Traveler rating

Wonderful

3

Very good

3

Good

0

Okay

7

Fair

1

Mediocre

0

Poor

6

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pick up the carwrong location

car was cleancredit card

car availablefriendly staff

rented a carcustomer service

location was closedgreat experience

pick up and drop

10.0

GreatReviewed 2023 Jan 10

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2.0

The rental location isn’t where it says it is on apple maps or Google maps, the extra fees for being under 25 are extortionate for told it would be 28 euro a day for 3 days ended up costing me 258 euro for the 3 days nearly more than triple what I was originally told. There was no explanation as to how the drop off would happen it was simply a case of here’s your keys and here’s your car. The car itself I could not fault worked perfectly and was a pleasure to drive. The staff I spoke to were friendly enough I feel as though it is the system in which they use that is to blame.Reviewed 2022 Nov 01

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2.0

VERY POOR EXPERIENCEReviewed 2022 Aug 13

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6.0

The pick up spot was extremely difficult to find. No clear signs and not close to the officeReviewed 2022 Jun 29

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10.0

We arrived early and our car was not ready. We were upgraded to a better car for a fee which included GPS/navigation. We drove to Amalfi and Pompeii. We might still be trying to navigate Naples. I don't recommend driving in Italy without navigation!! .Reviewed 2022 May 08

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10.0

The agents I dealt with at both pickup and drop off were friendly and professional; they both spoke great English.Reviewed 2021 Sep 14

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5.9

Pick up was easy and car was new and in a good shape. Drop off was stressful and upsetting, when the office tried to charge for non existent problems, including a 70 Euro charge they couldn't even explain ( "that's what the computer said..."). Eventually, due to much patience on our side, we were not charged, but left with the negative impression.Reviewed 2021 Aug 30

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2.0

Cons:Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.Reviewed 2019 Sep 07

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6.4

Cons:Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.Reviewed 2019 Jul 20

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6.4

Cons:Waiting time for picking up the carReviewed 2018 May 07

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6.0

The car was not greatPros:I liked the staff at Hertz very attentive and explained everything.Cons:The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.Reviewed 2018 May 07

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2.0

Pros:NothingCons:I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!Reviewed 2018 May 03

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More

• 6.9 /10Budget Car Rentals at Naples

• How much does it cost to rent a car from Hertz in Naples?

  On average a rental car from Hertz in Naples costs ₪168 per day.

• What is the most popular rental car from Hertz in Naples?

  Compact (Seat Leon or similar) is the most frequently booked rental car type from Hertz in Naples.

• How many car rental locations does Hertz have in Naples?

  Hertz has 10 rental locations in Naples. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Naples airport (NAP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Naples airport (NAP)?

  Yes