Book Hertz car rentals in Naples

Reviews for Hertz in Naples

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Traveler rating

Excellent

3

Good

7

Okay

1

Mediocre

5

Poor

0

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pick up the carpick up and drop

car was cleancredit card

car availablefriendly staff

rented a carcustomer service

location was closedgreat experience

wrong location

2.0

Cons:Garbage customer service. Would not let us pick up the car 1 hour early because our flight was early.Reviewed 2019 Sep 07

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2.0

Made us drive around for 1 liter of gas!Pros:NothingCons:We arrived and the gas tank was full, but we forgot the receipt because we cleaned out the car. The rental office worker made us leave the rental car office and go find gas. I put 1 liter in the tank, and came back and everything was fine. We were dropping it off at an airport, this could have made us late for a flight.Reviewed 2016 Jun 17

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6.0

Pros:new and clean carCons:the insurance was very expensive (cost more then the car rental itself). drop off wasn't comfortable . the counter tried to charge extra payment for fuel, although the tank was fullReviewed 2018 May 02

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6.4

Cons:Waiting time for picking up the carReviewed 2018 May 07

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6.4

Cons:Slow pickup, drop off was a slow. no one at office (during operation hours).Reviewed 2017 May 25

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8.4

Almost perfectPros:The car was great, clean, full of gas and perfect size for our trip.Cons:After getting off a 9 hour flight we had to wait an hour and a half in line to pick up the car. And after we picked it up we then had to wait anther15 min in line to have them sign the sheet saying there was a lot more damage then recored on the vehicle.Reviewed 2017 Sep 23

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2.0

Not up to Hertz Standard - possibly worst assettsPros:The price was ok.Cons:First, the cars Hertz has at this location seemed abused, old and dirty. All cars were filthy. Seems they buy used old cars for their fleet. The shuttle was filthy, smelly and vents pumping stinky air on passengers.Reviewed 2016 Oct 24

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2.0

Pros:NothingCons:I was never able to pick up the car due to the car station did not accept my credit card. The car rental should explain prior to the reservation the credit card that tey accept, so that the costumer could make a proper selection. Therefore, dont waste time and money!!!!Reviewed 2018 May 03

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6.4

Cons:Location very hard to find, the hertz sign is in a building away from the actual hertz pickup desk in a completely different building. It took us 45 minutes to get our car.Reviewed 2019 Jul 20

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6.0

The car was not greatPros:I liked the staff at Hertz very attentive and explained everything.Cons:The price changed based on booking. It was supposed to be 86 euro and ended up to be 228 because of insurance. I chose insurance on the booking and the agent said i didnt. so seemed weird. I was too tired to argue. The car had a bad clutch and really going go up hill with out a running start. again i was too far and too tired to argue. I just dealt with it. Typically this is why i dont like renting like this. but when they have you over a barrel.Reviewed 2018 May 07

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3.6

Worst StoreCons:1- The location is not convenient at all. 2- The place was dirty, super dirty. 3- No chairs to sit during the 30' wait. 4- The Staff was rude. 5- Was not the car we rented.Reviewed 2017 Jun 14

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8.0

Difficult drop off, signs to small and to few!Cons:Drop off was badly marked, sign way to small! Passed the place and had to go back in spite that I was already warned by friends that drop off is badly markedReviewed 2017 Nov 11

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• 5.9 /10Budget Car Rentals at Naples

• How much does it cost to rent a car from Hertz in Naples?

  On average a rental car from Hertz in Naples costs ₪90 per day.

• What is the most popular rental car from Hertz in Naples?

  Economy (Fiat Panda or similar) is the most frequently booked rental car type from Hertz in Naples.

• How many car rental locations does Hertz have in Naples?

  Hertz has 10 rental locations in Naples. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Naples airport (NAP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Naples airport (NAP)?

  Yes