Car rental at Bullhead City Laughlin Bullhead Airport

Pros: Very short staffed and staff not very knowledgeable. Computer was slow and they had to reboot. Very Very slow checkin.

Cons: Desk workers need more training and efficiency.

Pros: Very friendly staff

Cons: Due to Car shortage we ended up with convertible mustang which is fine car had 8K miles and supposedly new but car was pretty beat up, windshield had large crack to passenger side, dirty on inside like if car had not been cleaned from previous renter, passenger door stained on inside, passenger window did not close all the way up due to convertible top not matching up. I just expected a new car to be in better condition.

Pros: An apology free upgrade.

Cons: Bullhead airport didn't answer phone for pickup at casino. Then it rang to corporate who didn't/couldn't help as they said they couldn't call the local office. Took 40 minutes before airport office picked up. They sent shuttle but it was a 6 seater car that was unmarked! No Avis lettering. Therefore I didn't race to compete with the 6 people who got in before me. Took 2 hours and 15 minutes. I could of walked to airport faster as it's only about 4 or miles away. suggestions: hot line from corporate that the counter must answer even when busy. 2) Peel of Avis magnets for the car doors.

Pros: They never gave me a car. they were out and didnt make effort to find me another

No cars were available.

Cons: I got to the rental agency , and they had no cars. I had to go some where else with no reservation and pay about $50 more.