Pros:I was blessed with a free upgrade into a Kia Optima. It had ALL the bells and whistles! The lane assist and alert system was a comfort as I was driving through the night 12 hours. I knew if I did get drowsy the car would tell me and I could pull over.
Cons:I wish the tank was full when I got it. There is no way to take a car back at 5/8th.
Pros:The drop-off was very easy. The staff was ok.
Cons:Better parking for cars.
Cons:Admin error on their part prevented renting the vehicle. I left after 3 hours, with no resolution. I will never ise Enterprise again.
Cons:When returning my car, I had to wait in line for 25 mins. I couldn't wait any longer as I had to check in so left the keys and paperwork with the desk rep. She said she would email me my receipt but I have received nothing. I tried calling customer service but no one was able to help me.
Pros:Great, new vehicle, clean, good value, great fuel economy. Customer service was excellent both at pickup and drop off.
Pros:Super easy, nice vehicle, clean...
Cons:Pick up process was smooth. Lady knew what she was doing and had me straight quickly. Drop has not happened yet as I ended up extending the reservation. So far so good overall. I'd do it again.
8.0 Very good
Cons:arrived at front counter and no one was there. I asked a rep from another car rental company if they knew where the employee was and they told me she was outside SMOKING. After a bit of a wait the employee came in from the outside and helped me but never apologized for being outside smoking.
Pros:Reservationing car online was simple and painless. Picking up the car and returning the car we’re both a breeze. The car would not start after stopping the first time. A call to Budget and a mechanic was sent to us immediately. They drove us back to the airport and quickly provided a replacement vehicle.
Cons:The fact that our first car experienced an electrical problem soon after picking it up was an irritant. However, we were still local to the airport and Budget responded quickly and appropriately.
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Pros:Last at drop off was very nice.
Cons:I went through 4 cars in 2 hours. All were dirty. The third had an accident report and I had to drive back the 45 min to switch it out.
Pros:I liked nothing I went there and they said my booking through Kayak was not valid so I got no car
Cons:Yes, to do what they say which they did not do I walked out with out a car, they had no car for me
Pros:The rental car I got was to small and they gave me a bigger suv. The lady at the counter was very friendly and helpful.
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