Car rental at Caen Carpiquet Airport

Pros: Vehicle was not available when we arrived feb 26th 7am. the car had pico y placa couldn’t be available. It completely ruined our 1week vacation. My wife is pregnant and the female (Diana) that worked there found no solution for us. We left and had to take a taxi and bus.

Cons: I will never use Budget anywhere around the world.

Cons: Our car was not ready for 6 hours after planned pick up which delayed our plans

Pros: I paid the money on kayak and when I got there, there was no car for me. I’m now begging a claim on my money back

Cons: Everything. This is the worst service I’ve ever experienced and will never use kayak again

Cons: We checked out the car and the agent said it was unlimited mileage. We even told him where we were going. He said just return the car with the same amount of gas. When we returned, the other agent said we owed fir mileage. We explained everything but he wouldn’t budge. He charged us $12 USD in cash and put it in his wallet, which also made me skeptical.

Pros: The online process was fine. Straightforward and easy.

Cons: Budget rentacar staff at the counter was not helpful, had dismissive attitude. We ended up renting from a different agency.

Dont respect reservations!!

Cons: I went to pick the car reserved on the day and time ageed but the girl at the airport place just say "im sorry we dont have no cars for rent" i ask about the point to reserve but she just keep saying sorry no cars. Two weeks ago happen the same and i thought that was for the season but seem like the usually do that. Dont trust them!!!