Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
The most convenient car rental company at this airport is from P-Bay Car Rentals. They provide the quickest service with an average waiting time of less than 15min in line on weekdays and up to 30min during weekends. P-Bay Car Rentals also offers additional services for new drivers, such as a driving school for a day to help you get used to the driving rules and road conditions in Cebu. Another recommended car rental company here is Budget Rent A Car. It has more than six years of experience with excellent customer service and reasonable rates, and it takes an average waiting time of about 20min for customers on weekdays.
You'll need a valid driver's license from a country that has diplomatic relations with the Philippines. You also must be at least 25 years old and above, or on your way home after being abroad for more than one year. You will also need a valid credit card for the duration of your stay in Cebu City Mactan Intl Airport, but you may find that some companies also accept cash.
In terms of facilities, the car rental center at Cebu City Mactan Intl Airport has a clean waiting area and plenty of parking spaces. You can also request an engine oil change while you're here or take advantage of free shuttle service from this airport to your hotel if needed. The parking area is well-lit and cameras are installed throughout for added security.
Car rental companies that offer shuttle or pick-up services from Cebu City Mactan Intl airport to off-airport locations include Avis, Budget, Europcar, and Hertz.
One location in Cebu City Mactan Intl Airport
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2.8 Poor
Dec 2019
Pros:
The pick up and drop off were dismal. They advertise it is drop off and pick up at the airport. This is not true. Their site is off the airport and there was no one there waiting for me at the airport. It took me 40 minutes of phone calls and then another 40 minutes for them to arrive and take me to their off site office. I had to drop off the car early because I had a 6 o'clock in the morning flight. They wanted to charge extra for that and I showed that on the reservation I was dropping the car off between 4 and 5:00 in the morning. When it came time to drop the car off there was no one there at the office or at the airport. I had to leave the car in their parking lot and did not have anyone to return my 7500 peso deposit. Is a poorly run operation and I would not recommend it for anyone3.2 Poor
Jan 2018
Cons:
AVIS SAYS THEY HAVE A AIRPORT PICKUP BUT ACTUALLY THEY DO NOT HAVE A COUNTER OR KIOSK. WE WALKED AROUND ASKING OTHER COMPANIES AND AIRPORT STAFF IF THEY KNEW WHERE AVIS WAS UNTIL WE WERE APPROACHED AFTER 30 MINUTES AFTER OUR PICK UP TIME BY A LADY WITH A CLIPBOARD AND AVIS NAME TAG. FROM THERE IT WAS SKETCH AND A HASSLE TO FINALLY GET INTO OUR CAR (HAD A HARD TIME PROCESSING OUR CREDIT CARD AND WAS DEMANDING CASH) AFTER ANOTHER 20 MINUTE HASSLE WE WERE IN OUR CAR. BEFORE WE LEFT WE VERIFIED THAT THIS SAME AVIS EMPLOYEE WOULD BE MEETING US AT DEPARTURES AND DOOR AT A VERY SPECIFIC TIME. WHEN THE DAY CAME TO DROP OFF OUR CAR SHE NOR ANY OTHER AVIS EMPLOYEE WAS ANYWHERE TO BE FOUND. MY HUSBAND AND I HAD TO LEAVE OUR CAR AND IN THE RAIN GO SEARCH FOR SOMEONE TO COLLECT OUR CAR AS WE CONVINCED AIRPORT SECURITY TO LET IT SIT IN THE PASSENGER UNLOADING LANE. WE LOOKED FOR 45 MINUTES UNTIL WE FOUND HER!!!!!!!!!!!!!!!!!!!!!!!!!! SHE LAUGHED SAYING SHE GOT THE TIME WRONG WTF! WE ALMOST MISSED OUR FLIGHT! THEN SHE DIDN'T HAVE ANY PAPER WORK TO GIVE US SAYING SHE FORGOT IT OR GUARANTEE THAT THE CAR WAS RETURNED WITH A FULL TAKE OF GAS AND IN GOOD CONDITION. SHE SIGNED OUR PAPERS SHE GAVE US ON THE FIRST DAY WE STILL HAVE NOT RECEIVED OUR DEPOSIT REFUND!!!!!! DONT TRUST THIS AIRPORTS AVIS!8.8 Very good
Dec 2017
Pros:
Very easy to deal with - hire in phillipines is generally more expensive than other countries2.0 Poor
Apr 2017
Pros:
Nothing, I originally liked they were located on airport instead of others listed off site with shuttle services. But that was a lieCons:
First off its listed as an airport location, well it's not. 2nd there are booths for car rental companies, but Avis doesn't have a booth, so there is "suppose" to be someone apparently walking around representing Avis. But she/he wasn't there either. Had to call the local office, when traveling abroad making a phone call can be challenging, then wait for them after already wasting time trying to locate them, bottom line, AVOID!!2.0 Poor
Jan 2017
Pros:
Car was left back ..as we got it ..and they have not returned my depositOne location in Cebu City Mactan Intl Airport
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2.0 Poor
May 2022
2.0 Poor
May 2022
One location in Cebu City Mactan Intl Airport
2 locations in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
2 locations in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
2 locations in Cebu City Mactan Intl Airport
Filters
Reviews
2.0 Poor
Apr 2018
Cons:
They did not have my vehicle available, although I had reserved months in advance. They went through another company to obtain a vehicle for me, but that was only after waiting nearly two hours at the airport with my wife and two small children. They assured me the cost would be the same, but I had to pay more (approximately $100 more).One location in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
One location in Cebu City Mactan Intl Airport
Locations in Cebu City Mactan Intl Airport
Terminal 2 International Arrival
+86 10 6064 1387
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One location in Cebu City Mactan Intl Airport
Locations in Cebu City Mactan Intl Airport
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Most popular car type | Full-size |
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