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Pros:Staff super friendly and helpful
8.4 Very good
Pros:Excellent customer service
Cons:The rate that kayak offered was not the same rate enterprise gave me, it was 40$ more expensive. I found that to be very frustrating what reason do I have to book through a third party if the price is going to change
Pros:Car with Bluetooth / comfort / customer service is good
Cons:Little dirty / has mites biting me
Pros:They were early and took me right away and quickly. They upgraded me to a SUV for little cost. . Amazing
8.0 Very good
Pros:Good pick up, comfortable car
Cons:Salesman gave us a bigger quote at the desk than our online bookung, we had to get him to remove extra charges like unrequested insurance
Pros:They upgraded my car for the same price. It was quick and easy to pick up the car Fantastic !!
Pros:Staff was friendly and made the whole process very easy!
Pros:Staff was great - very kind courteous and helpful. Really professional.
Pros:Staff very professional and friendly, smooth delivery and return
Cons:All was great
8.8 Very good
Pros:- Free upgrade for first time and - unlimited millage - affordable rental
Cons:- car was dirty outside, unable to do initial inspection properly - windows, driver and passenger somehow attracts dirt and sticks continuously making it hard to see - received the car almost due for change oil - windshield wiper blades were ineffective
Pros:Picking up the car and dropping off was straightforward and hassle-free. I received a thorough review of the car during pickup and clarification of any accompanying charges. Service from staff was courteous and professional.
Cons:Minor detail but while the car was detailed properly, some napkins from Subway were left in the center console top compartment. The napkins weren't dirty but the clutter was surprising for a car that should be thoroughly detailed after a rental. Also could be more transparent on miscellaneous fees such as airport taxes and drop-off.
Pros:Fast and efficient service . Process with smooth.
Cons:Extra costs. Made reservation online and did. It know I would be charged the remainder in store.
Pros:We were asked to come back 1 hour later as the car wasn't there/cleaned yet. When we returned the car was cleaned but not on the inside, mud and dog hair on the seats. Disgusting. The guy at the counter dared warn us that we would be charged if we would have a dog in the car.
Pros:Fast and friendly
Pros:Car was new and nice.
Cons:Agent barely spoke English, his breath was rancid, and they were pretty unfriendly. Plus they put a $2500 on my card since I declined insurance. Seems a bit high.
Pros:Had asked 3 times through the phone calls and in person, before I rented this car, all got told that's unlimited mileage, but when I returned it back, it's NOT
Pros:Location was easily accessible.
Cons:The drop-off process was a little sketchy. Location was closed and was shared with another business.
Pros:on time, courteous and hassle free
Cons:Everything with this rental was perfect