Mérida car rentals

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Mérida, YU, Mexico
25 May — 1 Jun
Same drop-off
Mérida, YU, Mexico
Tue 25.05
Noon
Tue 01.06
Noon
Driver's age:

Mérida car rental information

Pick-up locationMérida
Rental locations53
Airport locations26

Mérida car rental reviews and directory

Rated #1
National
Best rated
9 Excellent (6 reviews)
4 locations in Mérida
National
Locations in Mérida
Av.colon Con Ave Cupules+52 999 920 7722
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle 60 #346, 33a Y 35+52 999 163 2603
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Merida Airport+52 999 946 0417
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Street 60 No 486+52 999 923 2493
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 9.6
  • 9.6
  • 8.6
  • 8.3
  • 8.6
Recent reviews
10.0 Excellent2020 Oct 12
Pros: The staff was very friendly and professional.
10.0 Excellent2018 Dec 30
Perfect!Pros: I liked the customer service at the counter and the attention to making sure I understood everything about the rental
8.8 Excellent2018 Mar 01
Nice cars good pickupsPros: Pick up was fast and efficient. Cars were clean and new and reliable.Cons: The whole insurance thing in Mexico is challenging and confusing. In this case we took the required 3rd party liability and declined everything else and used our credit card to cover rental car insurance. I always feel very unsure on if I am covered or not. Buying the full insurance package from the rental agency is very expensive.
5.2 Okay2017 Jan 02
Car not ready until two hours late!Cons: Despite having a reserved car at 10:30am, we were still at the counter at 12:20pm. And they didn't have the size we had reserved. It was an incredibly frustrating part of my trip
10.0 Excellent2016 Sep 28
Needed to change inclusionsPros: Agent pleasant,, car ready, short ride to depot. Agent was able to reissue the agreement at the same price with full insurance coverage. The original agreement only included mandatory liability insurance although we though we booked with collision damage waiver. Price came out the same.Cons: This is an independent National Franchisee. We thought we were booking with National. Everything was fine however.
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Rated #2
E-Z Rent-A-Car
6 Good (3 reviews)
1 location in Mérida
E-Z Rent-A-Car
Locations in Mérida
Merida Yucatan International Airport+52 998 928 1896
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 7.3
  • 7.3
  • 5.3
  • 5.3
  • 4.6
Recent reviews
4.0 Okay2020 Jan 25
Cons: Screwed on the insurance and price. End price was 1200USD. Would not accept credit card CDW, letter from Visa verifying, or proof of available credit ( $ 20000 ). Rent privately from Tony.
8.4 Excellent2018 Mar 04
Great car/great value, drop off a challengePros: Car was clean and upgraded from what we had anticipated. Driver waiting outside when we landed to take us directly to pickup.Cons: Our flight boarded at 5:45am and when we were dropping off car at 5:00am there was no one there to take the.
5.6 Okay2017 Jul 07
Not REALLY at the terminalPros: Friendly and helpful staff. Car was reliable and served us well.Cons: At the terminal doesn't mean at the terminal. It's a few blocks away and it was hard to find returning the car. I asked for an automatic SUV when I reserved but there were not any so I ended up with the car they use to pick up people at the airport. It had manual windows and locks. Plus we struggled to fit all our baby stuff in it. Charged us $30 for a few gallons of gas, which if you consider the exchange rate is really expensive. $80 online quote turned into a $239 charge. Misleading, beware.
Rated #3
Alamo
5.9 Okay (16 reviews)
2 locations in Mérida
Alamo
Locations in Mérida
Ave Aviacion 843 Local 3+52 999 946 0702
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Ave. Colon Y Calle 60+52 999 920 1908
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
  • 6.5
  • 6.5
  • 5.6
  • 5.3
  • 5.8
Recent reviews
2.0 Mediocre2021 Apr 12
Pros: NothingCons: They never gave me a car. They had overbooked
2.0 Mediocre2021 Mar 21
Cons: I was unable to rent a car. The address provided was incorrect, when I finally found the place I was there a few minutes and the guy said he couldn't read to me because it was 5:01 p.m. and they were now closed. Ridiculous
2.0 Mediocre2019 Feb 22
Pros: nothing.Cons: I made a reservation and showed up at the counter. They were out of cars. What's the point of a reservation? I had to scramble door to door at other car rental companies to find someone who still had vehicles.
2.0 Mediocre2018 Oct 31
RAN OUT OF CARSCons: They ran out of cars
5.2 Okay2018 Jul 15
no cars available, no service availablePros: The personnel at drop-off were efficient and kind.Cons: When i went to pick up the car, no one was there to help me. the employee that was available was not an agent. They shuttled me to another franchise location but they didn’t have any cars at all. none. they said i might be able to get one, maybe, later in the day but they’d have to charge me significantly more than i was quoted on orbitz.
4.0 Okay2018 Jan 09
No mention of insurance rate during online booking!Cons: - I booked the car from Car Rentals. The price was good, around US$45 for two days, but made no mention about insurance. But when I picked up the car, I was charged insurance fee for almost double than what I paid for the car rental! How outrageous! - Alamo does not have a kiosk at Merida Airport and I waited for more than half hour to wait for a pickup to their center which was 2km away from the airport terminal. Very inconvenient.
10.0 Excellent2016 Sep 23
Alamo car rental......Pros: Spent three wonderful days in Merida Yucatan, visited surrounding ruins. 4 th day went to Alamo and inles than 15 minutes we were on our way to visit other towns and Mayan ruins, all the way to Tulum. The car was in great shape, clean and consumed little gas. THe roads were in excellent shape. It was difficult no to go above the speed limit, but thank God we did as there were several radar police on the roads...Cons: TUlum and the coast hotels are wonderful, drove up to Playa del Carmen and like other BIG resorts it was crowded polluted and we left as soon as we could. Cancun, forget it, overdeveloped tourist trap... Totally destroyed nature....what a shame... GOt back to Merida on time and again very efficient in our cur car return, about five minutes.... WOuld not think twice about using them again....
10.0 Excellent2016 Jul 28
Cons: I did not take the car, the prices mentiomed did not incluye the Insurance, and the Insurance was expensive, even more that the car itself.
4.8 Okay2016 Mar 27
Pros: They didn't honor the reservation when we arrived.
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Rated #4
Budget
5.8 Okay (23 reviews)
3 locations in Mérida
Budget
Locations in Mérida
56a #451 Local 6 Colon+52 999 920 2343
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle 21 No 305 X 28+52 999 946 0762
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Calle 60 #491-B Entre 57 Y 55+52 999 406 8325
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 6.1
  • 6
  • 5.7
  • 5.5
  • 5.7
Recent reviews
2.8 Mediocre2019 Aug 20
Cons: The drop off I requests a drop off at the airport in Merida and the office was close out side the airport And also the day before I past to the office and they tell me express that leave the car in avis that un regular totally Stupid people
2.0 Mediocre2019 Feb 28
Pros: Nothing.Cons: They didn’t have my rental on file and they had no cars available.
2.0 Mediocre2019 Feb 26
Pros: I was told at the counter that they did not have any cars. Then they proceeded to try to rent me an upgrade for 10 times the original reservation.Cons: Do I really need to explain?
8.4 Excellent2017 Mar 08
Budget was uff airport at Merida- was the only oneCons: Hard to find
2.0 Mediocre2017 Feb 05
Poor facility condition and office hours.Pros: NothingCons: Poor facility condition. Does not facilitate convenient drop off hours. No place to sit.
10.0 Excellent2017 Jan 12
great car and quick servicesPros: I was given practically a new car and have no problem driving for several days. I do buy full insurance from them to be safe even my credit card claims covering some of them because the total price is cheap enough.
2.0 Mediocre2017 Jan 10
Rented to another person ......Cons: Booked 3 weeks in advance and got there The car was rented to somebody else . With plane delays in December , I show up to the Budget rental place 3 hours after .....and couldn't get any help from the employee . He said 15 persons tomorrow won't get their car either. How come a company like BUDGET can play like this with customwers ? Traveled 12 hours from France to don't get my car Not nice at all
2.0 Mediocre2017 Jan 04
Out of carsPros: Arrive at my destination when to the rental company give my reservation number and they told me that they didn't have any car left very frustrated needed to find a other car rental company never use them again and kayak didn't do any thing to help me.
8.0 Excellent2017 Jan 04
Return was swiftPros: Prompt return and got a ride to the nearby airportCons: Nothing
4.4 Okay2016 Dec 12
Pros: Drop off was easy to find near the airport and staff was efficient and friendly.
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Rated #5
Ace
4.4 Okay (5 reviews)
1 location in Mérida
Ace
Locations in Mérida
Carretera Mérida a Uman Km 14.+52 33 4170 8243
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
  • 4.4
  • 4.4
  • 4.8
  • 4
  • 4.4
Recent reviews
2.0 Mediocre2020 Mar 21
Pros: NothingCons: The company “ACE rental” apparently does not exist. There was no sign for the company and no office. I got swindled to go with another company that claimed to be working with this company. They did not honor the price I was quoted and I ended up paying more than I had budgeted for. I will not use your service again.
2.0 Mediocre2019 Dec 28
Pros: Nothing. Couldn’t pick up the car since our flight was delayed a few hours and they cancelled the reservation and we were left without a car. I did call and they said that 1 hour after the reservation time passed we’d be subject to availability... and furthermore their website said they close at 11:30 pm and they actually close at 10!!Cons: Better customer service, information to the customer. Would not recommend them.
6.0 Good2019 Dec 26
Pros: Clean car and meets as described onlineCons: They didn't help me install the two car seats I had reserved. Check-in took way too long (almost 30min without a line). Drop-off took even longer. I had to run to make sure my flight didn't leave me.
10.0 Excellent2017 Nov 19
Pros: The agent suggested that I took photos of any nicks and scratches as we did the handover walk around
2.0 Mediocre2017 Apr 24
Pros: NothingCons: The $90 estimated total turned out to be $433 because of a local insurance requirement mentioned nowhere during reservation. The Kia Sportage or equivalent turned out to be an old, scratched, noisy VW Fox. The personnel was impossible to reason with. I returned the "car" 1 day in advance and have not received a refund yet.
Rated #6
Europcar
4.4 Okay (7 reviews)
3 locations in Mérida
Europcar
Locations in Mérida
Av. Internacional+52 999 400 5893
Calle 56-a Centro 451+52 999 709 2660
Calle 58 Local 480 Local A, 57 Y 59+52 999 429 4754
  • 6.3
  • 5
  • 4.2
  • 5.4
  • 4.2
Recent reviews
2.0 Mediocre2021 Feb 27
Pros: The drop off was efficient and easy.Cons: I felt ripped off and lied to about the extra insurance I had already purchased, will never use them again.
2.0 Mediocre2021 Feb 08
Pros: NothingCons: They’re store wasn’t open even though on every online listing they should have been. A phone number for the store supervisor was posted on the door, I called and texted but got no response. I went elsewhere
8.4 Excellent2020 Feb 09
Pros: Everything went smoothly. Pick up and drop off was efficient and quick.Cons: Upon car pickup I was hit with insurance. i tried to explain that I had coverage through my credit card and taking their insurance could nullify my existing coverage but they would not rent the car without buying theirs. It tripled the quoted cost. Thankfully, all went smooth and the issue was not tested.
6.0 Good2019 Jan 21
Pros: We had an appointment for 3 PM. I was early at 2:40 but they couldn't start the process until 3 PM. So OK. Then 20 minutes for paperwork and another 45 for the car to arrive and do the walk-around together. So we didn't have the car until 4:05 PM. And it's not like there were other customers.
2.0 Mediocre2016 Oct 07
Total Rip OffCons: When I arrived the agent would not rent the car without a $200 fee for insurance that was already covered by my credit card. I did not rent the car.
Rated #7
Firefly
3.9 Mediocre (4 reviews)
2 locations in Mérida
Firefly
Locations in Mérida
Calle 23 No309 X 30 Y 320180 0709 5010
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Calle 56-a 451 Local 80180 0709 5010
Monday16:00 - 20:00
08:00 - 17:00
Tuesday16:00 - 20:00
08:00 - 17:00
Wednesday16:00 - 20:00
08:00 - 17:00
Thursday16:00 - 20:00
08:00 - 17:00
Friday16:00 - 20:00
08:00 - 17:00
Saturday16:00 - 20:00
08:00 - 17:00
Sunday09:00 - 17:00
  • 3.5
  • 4
  • 3.5
  • 3
  • 5.5
Recent reviews
2.0 Mediocre2017 Apr 17
Value not as advertisedPros: Friendly service.Cons: Value was not as advertised, but we ended up not renting the car. Renting the vehicle required insurance which was 10x the price of the rental.
8.4 Excellent2017 Jan 09
Hertz's less expensive branchPros: Enthusiastic and attentive staff. Excellent price for the same car you'd get next door at Hertz. Check, as usual, for alternative insurance deals and you may save much more.Cons: Damn near impossible to find. It's a little garage behind the Hertz lot. It's new and nobody knew where it was, especially from the address, since you can't see in unless you go through the Hertz yard.
Rated #8
Enterprise
3.6 Mediocre (6 reviews)
4 locations in Mérida
Enterprise
Locations in Mérida
Av Colom Con Ave Cuplues+52 999 920 7722
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle 60 #346, 33a+52 999 163 2603
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Merida Airport Crecenciorejon+52 999 946 0417
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Street 60 #486+52 999 923 2493
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 3.3
  • 3.3
  • 3.6
  • 3.3
  • 3.3
Recent reviews
4.0 Okay2021 Apr 08
Cons: I am very angry with this website.
2.0 Mediocre2021 Mar 30
Pros: Reservation not honored.
2.0 Mediocre2021 Jan 07
Pros: NothingCons: They did not even honor my reservation so I got to walk for 3 hours to find something else....
2.0 Mediocre2019 Dec 31
Cons: Actually having a car waiting for us. There was no car available.
Rated #9
Hertz
3.3 Mediocre (9 reviews)
2 locations in Mérida
Hertz
Locations in Mérida
Calle 23 # 309+52 999 121 9717
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
Calle 56-a #451 Local 8+52 999 925 7595
Monday16:00 - 20:00
08:00 - 17:00
Tuesday16:00 - 20:00
08:00 - 17:00
Wednesday16:00 - 20:00
08:00 - 17:00
Thursday16:00 - 20:00
08:00 - 17:00
Friday16:00 - 20:00
08:00 - 17:00
Saturday16:00 - 20:00
08:00 - 17:00
Sunday09:00 - 17:00
  • 3.3
  • 3.5
  • 3.3
  • 3.1
  • 3.3
Recent reviews
2.0 Mediocre2019 Jan 02
They didnt respect the reservaition. No car for us.Pros: Nothing, they didnt gave us a carCons: Why have reservation if there are no cars. That was the starting point of our road trip and we didnt get a car.
6.0 Good2018 Jan 20
Insurance confusionCons: I called Hertz three times trying to get cost of insurance for I arrive at the company to rent the car I was not able to get a quote for what the insurance would cost . At the Hertz pick up location I was quoted a price over US$300 for insurance for a two day rental. I then asked about a lower-priced insurance off for and they found a second coat of over $200 for insurance for the two days . Thankfully I have insurance from my credit card so I was able to decline this insurance . After I decline the insurance the person at the counter then wanted to sell me some documents in case I got in an accident for US$50 for a few pages printed material . I felt like this $50 price for a few pages of printed material that the company should’ve provided for free was out and out theft . At this point they inform you that my debit card would not be able to be used for the purchase of the rental . Thank goodness I had additional credit cards and was able to complete the transaction . I do not feel that Hertz should be associated with a company that does this kind of extreme pricing for insurance and does not inform the customer prior to arriving at the location of all of the additional cost .
2.0 Mediocre2018 Jan 09
No cars despite reservation 1 month in advanceCons: Showed up to the airport in Merida with a reservation made 1 month prior. Said there were no cars, that the situation was "complicated." The desk agent even tried to pretend that I had just made the reservation that day. Shady all around, and it screwed up our trip so we had to completely change our itinerary.
2.0 Mediocre2017 Dec 24
Overpriced, complicated process and poor vehicleCons: Check in took over an hour and was at a different location then we were told. We eventually got the vehicle and it was fine to drive the only issue was it was terrible on fuel and cost a lot to refill. Drop off was confusing and we were lucky we arrived early as our booking was until 6pm but on arrival they advised if we had of arrived after 5pm we would have had to take the vehicle to the airport drip off which obviously would have been very inconvient and was lucky we arrived back before 5pm.
6.0 Good2017 Jul 31
Cons: The actual price was almost twice the estimated price. After haggling with the guy at the counter I was able to get it down a bit, but still ended up paying more than expected.
2.0 Mediocre2017 May 22
Pros: No commentCons: No comment
2.0 Mediocre2017 Apr 18
No Cars. Go.Cons: Made the reservation only to be told they had no cars and I would be put on a waiting list. That was over 5 days ago and I still haven't heard from anyone at Hertz. Will not use them again.
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Rated #10
Thrifty
3 Mediocre (2 reviews)
2 locations in Mérida
Thrifty
Locations in Mérida
Av. Colon Y, Calle 60+52 800 021 2277
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
Carretera Merida Uman Calle 23+52 800 365 1111
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 2
  • 3
  • 3
  • 5
  • 2
Recent reviews
4.0 Okay2021 Apr 02
Cons: Extremely expensive 400 dollars for a Vw Vento for 3 days. Car was dirty inside and outside, brakes are noisy and driver’s window wouldn’t open, and then it wouldn’t close.
2.0 Mediocre2021 Apr 01
Cons: They didn't have any car available
Rated #11
Sixt
2.8 Mediocre (1 review)
1 location in Mérida
Sixt
Locations in Mérida
Calle 21 N° 300+52 999 926 7894
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 4
  • 4
  • 2
  • 2
  • 2
Recent reviews
2.8 Mediocre2018 Jan 18
Pros: nothingCons: 50% extra charges....
Rated #12
Dollar
2 Mediocre (3 reviews)
2 locations in Mérida
Dollar
Locations in Mérida
Av. Colon Y, Calle 60+52 800 365 1111
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
Km 4.5 Calle 23+52 800 365 1111
Monday00:00 - 00:00
Tuesday00:00 - 00:00
Wednesday00:00 - 00:00
Thursday00:00 - 00:00
Friday00:00 - 00:00
Saturday00:00 - 00:00
Sunday00:00 - 00:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre2020 Jan 08
Cons: The car rental never happened, we showed up at the Dollar office and they had no record of our reservation and no cars to rent. They claimed to have not received it from Kayak. I rarely use Kayak and I don't really care where the break down occurred, will be booking directly with the car rental companies like I usually do going forward.
2.0 Mediocre2020 Jan 07
Cons: No vehicle available, so my family was stranded during our vacation. The Dollar staff blamed Kayak, saying they never received the reservation request in their system. Horrible experience.
2.0 Mediocre2020 Jan 04
Cons: They did not have any cars
Rated #13
Payless
2 Mediocre (9 reviews)
4 locations in Mérida
Payless
Locations in Mérida
56a #451 Local 6 Colon+52 55 5458 8580
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle 21 No 305 X 28+52 999 946 0762
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Calle 60 #486 Local D Entre+52 999 924 1478
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
Calle 60 No. 427 Por 57 Y Col
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 2
  • 2
  • 2
  • 2
  • 2
Recent reviews
2.0 Mediocre2019 Jan 01
Canceled my reservation and told me I had to pay 4x the amount I bookePros: Nothing. It could have ruined my whole trip. I did not rent the car.Cons: I didn't like showing up at the rental office and being told my reservation for a car for 11 days was canceled. Then I was told instead of the rate of $17 per day was actually going to be $80 per day. This has happened with payless in Guatemala as well. I highly recommend not ever using this company. Bait and switch. So shaddy.
2.0 Mediocre2018 Sep 17
Not open at 7...Pros: I booked a car for 7 a.m. The store should open at 7, given the sign at their door. They had 2 numbers I called at several times, always answered by the answer machine. At 7h55 I gave up and booked another car at Budget... A shame
2.0 Mediocre2018 Aug 19
Worst ever rentalPros: Nothing!Cons: Receptionist send me to another car rental agency! He wanted to charge me more than 150 USD for an insurance.
2.0 Mediocre2017 Feb 28
NonsensePros: Nothing.Cons: Booked it in the states and got a quote. When we got to Merida the Payless staff tried to get more money for the car. He ended up trying to bargain with us and reduce the cost. This behavior was not okay, so we turned around and rented a car somewhere else. I will never use payless again.
2.0 Mediocre2017 Jan 12
no carPros: Nothing. Terrible.Cons: I had reserved a car from 10am. We turned up at 11.20am to find that they had rented out all their cars and had none left. We then had a mad panic trying to find another car to rent from another rental at the busiest time of year - eventually found one and had to pay twice as much for it. I actually blame Kayak as much because they should have made clear that 10am meant 'pick up the car at 10am on the dot otherwise they may rent out your car'.
2.0 Mediocre2017 Jan 09
Payless? Pay nothing because they don't have any cPros: Nothing.Cons: Travelled for 3 hours by 2 taxis and a bus to get to the branch after making a reservation through Kayak. When we arrived they said they didn't have our reservation - and worse than that, they didn't have any cars available whatsoever. To be fair to the guy behind the desk, he did suggest we try next door, but it was a bit of a dodgy set up and the only car they had was an old banger. He also suggested Unirent, which we ended up walking to and using instead. I would definitely recommend using Unirent in Merida - very professional and helpful, and the car was great.
2.0 Mediocre2017 Jan 08
No car availablePros: Even when I had a reservation, when I got there they had no car to give me. I ended up with no car for my vacation. Terrible experience!!!
2.0 Mediocre2017 Jan 01
left without a carCons: Payless was closed and did not answer calls when we arrived. we were forced to search for another vehicle at 8:00pm on christmas eve..
2.0 Mediocre2016 Oct 12
Worst customer service experience EVER !Cons: We arrived to the rental office and the process to rent the vehicle took +2 hours... First they couldn't find our reservation, then they asked us to show the info for our reservation which we presented via the confirmation email from Kayak but they stated that they needed a printed confirmation (which really didn't make much sense)... We finally convinced them to accept our emailed reservation and of course the rate "could not be honored"... They stated that the rate listed on the confirmation was oniy for the reservation, which really didn't make sense for us... We ended up paying a rate that was 300% higher... In addition to this, we had called the rental office as soon as we made the booking and asked for a car seat for our 1 year old baby boy, for which they mentioned that they had 3 available and it should not be a problem... Of course when we asked for the car seat they didn't have any available and the person stated that they hadn't seen any car seat availability in several months... After all the different card swipes, rate charges, deposit, document signing, opening of vouchers, etc... We came to find out that they actually didn't even had the type of vehicle that we had booked... They could only rent us a "similar" type of vehicle that wasn't even in clean conditions and that when we checked the dashboard the fuel tank was COMPLETELY EMPTY ! Customer service rep responded with a "oh you should be ok to make it to the gas station" completely forgetting the fact that I'm traveling with my 7 months pregnant wife and a 1 year old baby... Anyway, we made it work as we were pretty much against the wall since we had already planned a few tours and visits to different parks and sights in the area... Then finally when the time came to return the vehicle we kept calling the office to ask if we could return this to an office that the company had that was literally two blocks away from our hotel and we couldn't get a hold of anybody... We went to the office near us in person and were told to go return the vehicle at the other location in order to close our outstanding account... When we went to the office to return the vehicle we were told that an additional full day was going to be charged as the vehicle needed to be returned before 10 am, but how are we supposed to know that ? The info is mentioned on the rental document but of course in super fine print... We honestly think that the customer service reps should provide the courtesy of mentioning this at time of pickup... What made it worse was that while we were going thru all this process we saw a pile of documents with rental info from other customers where they had made the return to be right before the closing schedule for the rental office... Again WORST CUSTOMER SERVICE EXPERIENCE EVER !! The problem now is that this situation makes us think that Kayak does not validate the quality of the service that is provided by its partners, and this makes us not want to ever use Kayak again !
Sunnycars
5 locations in Mérida
Sunnycars
Locations in Mérida
Calle 23 Num. 311 Col. Manuel Cresencio Rejon
Calle 56 - A Centra 451 Int 66
Calle 58 Local 480 Local A 57 Y 59
Calle 60 344 Interior 4 Ave Colon
KM 4.5 Carretera Merida Uman
Recent reviews
Avis
3 locations in Mérida
Avis
Locations in Mérida
Avenida 32 No 261 Colonia San Ramon+52 999 930 2000
Monday09:00 - 17:00
15:00 - 18:00
Tuesday09:00 - 17:00
15:00 - 18:00
Wednesday09:00 - 17:00
15:00 - 18:00
Thursday09:00 - 17:00
15:00 - 18:00
Friday09:00 - 17:00
15:00 - 18:00
Saturday08:00 - 17:00
Fiesta Americana Hotel - Local 1-A+52 999 925 2525
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
Km 4.5 Carretera Merida Uman+52 999 946 1524
Monday06:00 - 23:30
Tuesday06:00 - 23:30
Wednesday06:00 - 23:30
Thursday06:00 - 23:30
Friday06:00 - 23:30
Saturday06:00 - 23:30
Sunday06:00 - 23:30
Recent reviews
Arrent Car Rental
2 locations in Mérida
Arrent Car Rental
Locations in Mérida
Av Colon 501 Centro+52 999 920 3547
Calle 25 Lote 8 MZ 1 x 30 y 32 Col. Manuel Crecencio Rejon+52 999 946 3106
Recent reviews
IssiCar
2 locations in Mérida
IssiCar
Locations in Mérida
Calle 71-b #340h, Por 20 Y 22, Colonia Azcorra, Cp+52 999 940 5515
Monday09:00 - 17:00
Tuesday09:00 - 17:00
Wednesday09:00 - 17:00
Thursday09:00 - 17:00
Friday09:00 - 17:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00
Merida Airport
Recent reviews
keddy by Europcar
2 locations in Mérida
keddy by Europcar
Locations in Mérida
Av.Internacional Carretera Merida- Uman Km. 4.5 Apt. Manuel Cresencio
Calle 56-A Centro 451- Av. Colon Y Cupules
Recent reviews
America Car Rental
1 location in Mérida
America Car Rental
Locations in Mérida
Calle 32 No. 312, Col. Manuel Cresencio Rejon+52 999 928 1896
Recent reviews
Blueway
1 location in Mérida
Blueway
Locations in Mérida
Aeropuerto Manuel Crescencio Rejon529999461323
Recent reviews
Economy Rent a Car
1 location in Mérida
Economy Rent a Car
Locations in Mérida
32nd street, 312, Col. Manuel Cresencio Rejon+52 998 253 6112
Recent reviews
MEXRENTACAR
1 location in Mérida
MEXRENTACAR
Locations in Mérida
Manuel Crescencio Rejón Intl. Airport+52 334 170 8243
Recent reviews
NU Car
1 location in Mérida
NU Car
Locations in Mérida
Calle 32 No. 312, Col. Manuel Cresencio Rejon+52 999 928 1896
Monday07:00 - 22:00
Tuesday07:00 - 22:00
Wednesday07:00 - 22:00
Thursday07:00 - 22:00
Friday07:00 - 22:00
Saturday07:00 - 22:00
Sunday07:00 - 22:00
Recent reviews
Rhodium
1 location in Mérida
Rhodium
Locations in Mérida
Manuel Crescencio Rejón International Airport
MondayInvalid date - 23:59
TuesdayInvalid date - 23:59
WednesdayInvalid date - 23:59
ThursdayInvalid date - 23:59
FridayInvalid date - 23:59
SaturdayInvalid date - 23:59
Recent reviews
Right Cars
1 location in Mérida
Right Cars
Locations in Mérida
Merida Airport
Recent reviews
94 travelers who rented a car in Mérida gave the car agency they used an average rating of 4.8

Car rental locations in or near Mérida

Good to know

Most popular car type

Compact

When to book a rental car in Mérida

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Mérida

  • Book your rental car in Mérida at least 1 day before your trip in order to get a below-average price

FAQs about renting a car in Mérida

  • The average gas price in Mérida is ₪13.61 per gallon over the past 30 days. Filling up a gas tank costs between ₪163 and ₪218, depending on the car size.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Compact car rental in Mérida costs ₪93 per day, on average.