6.0 Good2017 May 14
Just okPros: While they didn't have my car ready, they gave me another one. The car was cheap relative to others. Overall it was ok and what I expected in the Caribbean.Cons: Car wasn't ready for me. Car was not really clean. The van to and from the airport was not very clean and they jammed us into the vehicle.
8.0 Excellent2017 Apr 16
Exactly as agreedPros: I have been going to Sint Maarten for years renting cars. This year Alamo provided the car exactly as per my priceline agreement. No hard sell on insurance and they gave me a car tat had fewer than normal miles.
10.0 Excellent2017 Apr 16
Great Customer ServicePros: Thorough overview of the vehicle and any existing scratches before leaving the site
4.8 Okay2017 Apr 11
Older cars, not maintainedPros: The price seemed good.Cons: First car had serious problems: brakes grinding, brake light on, check engine light on. Returned the car to get another... second car needed tune-up or something, because it kept mis-firing and jerking.
10.0 Excellent2017 Mar 26
Pros: It worked like a charm. Everything was on time. Good pickup service. And good people. Would use Alamo next year when I return.
3.6 Mediocre2017 Mar 20
Very disappointingPros: NothingCons: Very expensive to drive a heap -- multiple scrapes and dings, windshield wipers were smeary, tire pressure light came on within first day, check engine light came on on third day, AC was weak (and if turned up made a continuous clicking sound that wouldn't quit until it was turned back down. Drive like a bucket of bolts, and cost nearly $700 for a week (with insurance, which seemed important given the condition of the car, not wanting anything blamed on me). They also take a $750 deposit against your credit card, which they return to you if they deem there is no further damage. We took pictures of the car before leaving the lot, and got that money back.
10.0 Excellent2017 Jan 23
Pros: Overall excellent service! Thank you; will rent again next year. Bill
4.0 Okay2017 Jan 18
Pros: NothingCons: Evrething.
3.2 Mediocre2016 Nov 06
Try somewhere else if you want a place with servicPros: Got a free upgrade...because they did not have our car in.Cons: They asked the hotel so they could reach me to replace the car, then decided I should just stop back in.....stop my vacation to see if they have the car.....not to be a brat, but customer service is their job. I called to check, and they did not pick up or have an answering machine.....don't expect much help. When I returned the car, they said I owed an extra day, and I should check my paper work. I said no, and made them look at the electronic reservation. They copied the item down wrong...keep the reservation information handy as they might try to get an extra day out of you.
10.0 Excellent2016 Oct 30
Pros: Very good value. Car functioned very well.Cons: Car (Jeep minivan) was bigger than I wished I'd rented for a small Carribbean island. Discovered the check engine light was on and in concern took it back to the rental office where I was assured not to worry....they had checked out the vehicle thoroughly before rental.