6.0 Good2021 May 16
Cons: 1000 miles was not enough for a two week rental and there was no way to purchase additional miles in bulk so we had to pay $0.25/mile which added up very quickly. The mileage limit was not specified in the kayak receipt and we only found out about this when we rented the car.
10.0 Excellent2021 Mar 20
Pros: Excellent car. Staff was very helpful.Cons: Picking up directly at the airport would have been preferable to taking a shuttle into town
6.0 Good2021 Mar 15
Cons: Needed to extend rental due to flight delays and could not get in contact no with anyone
8.0 Excellent2021 Mar 12
Pros: staff was helpful; the Ford Focus Eco Sport has AWD, which was good.Cons: For some reason I thought the rental was at the airport, but in fact it was 15 minute bus ride away. I either missed that somewhere in the process or it wasn't disclosed. Turned out to be fine but requires more juggling of gear.
10.0 Excellent2021 Feb 23
Pros: Easy pickup and drop off
6.0 Good2021 Jan 01
Cons: I did not get the vehicle that i had reserved. They replaced it with a vehicle that was not quite as large as I needed and had reserved.
10.0 Excellent2020 Feb 14
Pros: Helpful friendly staff
8.0 Excellent2019 Sep 14
Pros: Friendly staff, clean car, super nice and apologetic shuttle driver.Cons: I thought the pickup location was near the JAC airport. My flight had a mechanical problem so I needed a car pickup during a time that was not for a regular flight to arrive. The shuttle was there but I had to wait 45 min just to leave the airport, and then it was a 30 min drive to pick up car.
8.8 Excellent2019 Aug 22
Pros: Brayden, the agent, did a superior job, even cleaning the windows for me and going out of his way to help me.
4.4 Okay2019 Jul 20
Cons: Clerk tried to upsell, made him get more keys, car was hastily washed, Windows dirty. When returning, they wanted a full tank, but I had received it with three quarters full, no inspection or walkthrough on arrival, then they tried seriously charging around $1200 for mileage, entered wrong in system